Complaint Rating:

I purchased the telephone set from Office Depot 12/06 and sent in all rebate materials needed to have the $29.99 rebate within one week. I heard nothing until March 2007 when I received a postcard stating the rebate was declined as I did not include the original qualifying UPC codes even though one form clearly stated a COPY of the UPC was acceptable and I sent the original with the other form. It said I was to send them in with the card by April 9, 2007. I called the number on the card and was told the cards were mistakenly sent out and not to worry. I tried today (4/18) to call the number again and this time there was no live person option but just a recording assuring everyone if they submitted everything correctly we should receive the rebates within 10 weeks of submission. It is now almost 4 months and no sign. Also no number anywhere to call and inquire or complain. The quality of the phones is mediocre with calls dropping if you walk around and sound rather tinny. DO NOT BUY ANYTHING FROM THIS COMPANY!!!