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CB Collection Agencies DM Associates Collection agency routinely breaks the law... DON'T PAY THEM
DM Associates

DM Associates review: Collection agency routinely breaks the law... DON'T PAY THEM 32

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4:09 pm EST
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These fools are a real piece of work. I stopped taking their calls, so they started harassing my mother, whom I haven't lived with in over 12 years. They told her they knew I didn't live there, but they were calling for her to pass a message on to me. She asked them to stop calling and THEY REFUSED. This is pretty upsetting, that they are calling a 3rd party, discussing another person's private business in detail, then straight-up refusing to stop their harassing, near-daily threatening phone calls despite knowing that they aren't calling the actual person they have a beef with, and being asked to stop. When she told me about this, I was pretty upset & I called them back.

They told me they were trying to collect some old debt of mine. The original company wrote it off, and apparently D&M Associates (who has no website?) purchased it from them. They threatened a lawsuit for "attempt to defraud a financial institution, " and judging from what I have read online, they threaten everyone with this. Coincidentally, it is a CRIME for a collection agency to threaten a lawsuit unless they are actually intend on bringing one.

They have some "tough sounding" workers that act like total [censored]es on the phone, making ominous statements and open-ended threats. Don't fall for their game - it is a lot of big talk, but that is all it is. I came right out and told them that they were jerks (not exactly in those words) and that I will never give them a dime on account of them harassing my mother over something that she isn't even involved in.

These b*stards lie, make empty threats, harass and discuss private information with 3rd parties, and threaten lawsuits they have no intention of ever bringing. It is not illegal to be in debt, but the collection practices of D&M Associates ARE CRIMINAL, so never doubt that you are in the right, despite how legitimate the debt may be. Never give D&M Associates one red cent, these bottom-feeding ### don't deserve to be paid for their unethical, criminal business practices.

Update by ghostofaflea
Mar 14, 2010 4:37 pm EDT

Direct Mediators
1615 Pine Avenue
Niagara Falls, NY 14301

Update by ghostofaflea
Mar 15, 2010 2:09 am EDT

directmediators@gmail.com

[protected]
[protected]
[protected]

"Robert Wolfe" may be the name of the guy that runs this company, but given that they lie about their names all the time, it is hard to tell.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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32 comments
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Tawanna Paschall
Largo, US
Sep 23, 2009 8:20 pm EDT

Caller said was calling from a law firm, and she dicussed my debt in details with my sister. I tried to make payment arrangements and she said they would take only for good faith and then they wanted the whole balance up front.

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kelly Accola
Milwaukee, US
Sep 21, 2009 7:11 pm EDT

This company left a messagethreats that I defrauded a financial institution. I have no idea what they are talking about.

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Matt Russell
Independence, US
May 23, 2014 6:12 pm EDT

Just got a call from this company today. Nothing new really, same crap everyone else here is saying. Called by "Matt Russell", claimed I "defrauded a financial institution" 14 years ago, and that they were going to file FRAUD charges against me. As you all can guess, several laws were broken, by "Matt" prior to our conversation, and again when we talked. He threatened me with the fraud charge, called me a "loser who doesn't pay his bills" (sound familiar?), and disclosed info about the supposed debt to my mother. I've already contacted my attorney, and after listening to just the voice mail "Matt" left, he's chomping at the bit to go after them. I do want to point out that I OWN my house, and two vehicles and am currently paying off a student loan that is NOT in default status. CLEARLY I did those things with MAGIC, since I don't pay my bills and all, "Matt". I'm more than willing to discuss a debt I may have with a mature, professional debt collector, but when the first things out of your mouth are rude and threatening, all you're going to get is the same in return. Oh, and lastly, the "payday loan" was proven, in court, to be a product of Identity Theft 6 YEARS AGO! Nice try DM, but FAIL.

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Owner DM and Associates
Escondido, US
May 17, 2014 5:51 pm EDT

Pay your bills and you wouldnt have to worry about civil or criminal charges what is criminal is all you that run away from your obligations maybe next time the creditors should run from you all

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Daniel11
Lompoc, US
Apr 19, 2014 6:36 pm EDT

Mr. Goodenberg calls us commenters all a bunch of "###" (he apparently thinks he is an all-knowing god). However, I got a call from DM Associates, looking for someone else. When I told him that the person DM Associates was looking for didn't live at my house (and he doesn't live at my house), he got angry and said, "I'm turning you into the DA and have you prosecuted for writing bad checks." Because he wasn't looking for me I said, "oh, how nice, that threat is illegal, " then he hung up on me.

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Dr. Lyirv
, US
Apr 03, 2014 10:14 am EDT

Bill Jacobs calls my husband about a loan default that was fraudulently acquired almost ten years ago. ( I have the paperwork) He was extremely rude and hung up in my face. I called back and questioned him in regards to his lack of professionalism. He hung up again and called me from his personal cell phone. I have caller ID on my cell. Keep in mind that all of this was at 9:30 at night. His cell number is [protected]. He also told me to get off of welfare... I thought this was funny as I am gainfully employed and have never been a welfare recipient. He then told me that they would garnish my wages. I told him that if I was a welfare recipient, I had no wages to garnish. This pissed him off. He called my phone all night. Today I have posted his number on every social media site that I can find.

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Sabercro
Austin, US
Oct 15, 2013 11:30 am EDT

I LOOOOVE fu--in with these guys and getting them into a long conversation about the LEGAL and ILLEGAL ways to collect a debt in the State of Texas. Bunch of bumbling idiots. I make them earn their $10/hour every time they call me. Hahahahaha... Stupida--es.

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Thrutheroof!!!
Owings Mills, US
Sep 29, 2013 12:04 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

These people are FRAUDS! Do not believe the satisfied payer (it is a rep from DM trying to confuse victims). As a previous collector these people go in the opposite direction of what a collector is there for - getting the money from the debtor. Their tactic of rough, belligerent speech gets them no where. That was the sign to me that they wanted to "scare" me into paying a debt that was already paid - notice the timeline of the debt they all about - the one they called me about was a debt I had to pay to purchase my house... So I listened to their empty words & laughed at them, that made them more upset, I even called them back to run it in their face & offered them a honest job.
WHAT EVER YOU DO, DO NOT PAY NOR GIVE IN TO THIS BARBARIC ATTEMPT TO COLLECT. ANY DEBT YOU OWE WILL BE PRESENTED ON PAPER & ANY JUDGEMENT AGAINST YOU CAN BE RESEARCHED AT YOUR COUNTY COURTHOUSE. DO YOUR DUE DILIGENCE BEFORE YOU LOSE ANY MONEY. WE WORK TO HARD TO HAVE IT SCAMMED AWAY.

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DeniseDILL
Webster Groves, US
Sep 17, 2013 10:15 am EDT

These people texted by best friend and stated that I have charges filed in my county and to have me contact them asap! I called and got voice mail that it could take up to 24 hours for a call back.. If they contact you dont talk to them REPORT THEM!

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betterbenicetome
Glendale, US
Aug 05, 2013 3:14 pm EDT

SATISFIED PAYER I would like to make a friendly suggestion...pay attention to what is being posted! Most people are not complaining about the validity of the debt and in fact most people have not even mentioned the validity of the debt or trying to get out of it! The complaints above are regarding the way these companies conduct business and how it is unlawful and in major violation with the FDCPA! Hooray for paying your bad debt you should be commended, but truthfully nobody cares and I find it quite offensive that you would ASSume that we are trying to get out of paying a debt simply because you paid yours. Did you ever consider maybe just maybe all of these people just want the same respect these lying law breaking ### collectors expect to get from us? That's all it really boils down to is them not being jerks or trying to collect money illegally and you not making comments that are solely based on your decision to pay them regardless of how they came after you for money? I could probably find a debt you owe call you to collect on it as some company that I create and get you to pay it simply because you agree it is in fact a legit debt! Just because the debt is legit does not mean the company collecting on it is or is practicing their business in a respectful manner! Call me lying to me claiming I owe money and treat me like ### and you will hear the dial tone! Be honest and professional and go after the money the right way and I will gladly pay!

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@@@@@
Arlington, US
Jul 02, 2013 12:11 pm EDT

I got a text message on my phone stating files are getting charged with a name not mine to call [protected] the text was from number [protected]

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dummynotonmyface
Memphis, US
Apr 27, 2012 4:01 am EDT

I got a call from a Marsha could not understand the last name that talked about a loan that I owed which I know I owe it didn't have the money to pay. I wanted to pay it off and was going to but couldn't do it by their terms so I called back and said that I couldn't and I can pay them 10 dollars a month. They even said that I made the payment arrangements over a federal line and now I am saying that I will not pay. I told them to take me to court and I want all phone recordings as I have agreed to pay 10 dollars a month. They even told me that they can hold off on it if I borrow it from someone. They got loud and nasty when I said no I cannot. They also said that this has been going on since 2008 and that they have sent papers out. When they first called they verified my address and all and it was the same as where I am living at but when I called them the next day they verified an old address that they claim they have sent letter too. Its just to much with them and and too many inconsistencies with what they are saying. Today the lady called me back saying that they can take 10 a week which is 50 a month...I said no your wrong that is 40 a month. Then they even brung up my facebook page saying I do hair. I said that is my advertisement so that I can get back into my hair as I am not working right now. I even told them my fb page has nothing to do with me working. I had to hang up in their face as their business practices are not right and they try to threaten you to pay saying they are taking you to court. I told them to take me and make sure you bring phone recordings as I will let them know I agree to pay 10 a month. They also want you cc info and you cannot send them nothing...I am not giving out my cc information and if they cannot take a money order then they won't get nothing.

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mrgoodenburg
Smithton, US
Mar 27, 2012 11:24 am EDT

you people are ### if you would pay your bills people wouldnt call. you guys dont understand that going to a bank and taking out a ### load of credit cards with no intentions on paying them back is why the usa is going under and is in a deficit. the answer to all of your complaints is simple pay your bills and live within your means and people wont call you

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sickntiredofbs2012
Great, US
Mar 18, 2012 2:26 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I had a voicemail msg from investigator Logan, with DM & associates. He didn't sat the normal if this is not so n so please stop listening or anything to that affect. He said I would be served papers on March 20 or 22nd for a civil case already filed in my county. I was about to call him back but looked up the number first and found these complaints. Thanks for posting. Satisfied Payer is probably one of them, no way that's real.

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dguyana
, US
Mar 13, 2012 8:12 pm EDT

Today I got a call from DM Associates from a gentleman name Jason Cobb...He said he was calling from the Court office in the city i live in. When I called back he said he was with DM Associates and he was going to sue me for not paying of a loan and he would take me to court. Is this for real?

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Susie T
Levittown, US
Jan 03, 2012 5:21 pm EST
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I am sorry you paid them. They cannot under any circumstances have a license suspended. This is illegal for them to suggest such a thing. File a complaint with the FTC on their website. It will help put an end to their scare tactics.

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Jellobutt
Magnolia, US
Jan 02, 2012 11:22 pm EST

I was just contacted by a Marsha Montgomery; She said my husband owed a payday loan she actually said 2 loans. and we have taken out a few but didn't have the money to pay back. She was very nice over the phone so i thought it was really but I have gotten many calls in the past and this one sounded different. She said they were going to take my husband to court and suspend his license for 120 days. I was able to make arrangements but I did use a pre paid credit card. And than I looked up the phone number they gave me and this came up. Now I am so glad I gave them a pre-paid card. The number they called me from was [protected] and I was to call them on [protected] x 21. But a couple of comments ago it's the same x# but different number to call her back on. That doesn't make much since.

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Susie T
Levittown, US
Dec 09, 2011 10:21 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Satisfied Payer is a Lunatic...never happened.

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Susie T
Levittown, US
Dec 09, 2011 10:17 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I got the same call from "David James" I guess this works on some people but not me. I know my rights... they can not suspend a driving license if you go to court over a debt. Whats next ? threaten to take my first born? I am completely disgusted with this type of harassment. These debts must be from PDLs and such because if it was a legitimate debt they would go through proper channels. They threaten, misrepresent and break the law and they must be stopped.

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jum1208
Carlsbad, US
Dec 01, 2011 12:09 am EST
Verified customer This comment was posted by a verified customer. Learn more

I was contacted by Marsha Montgomery; She left a case number, hyphenated with the last four of my ssn on my voicemail, with threats of attorney fees, court fees, and a 120 license suspension. Called from [protected] and said to call [protected], x21
Mentioned my county of San Diego (court)--all on voice mail.

I was a colletor before and this is not in compliance with the FDCPA Act. Voice mail is 3rd party. There was no mini-miranda.

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astuartgirl
, US
Oct 18, 2011 7:28 pm EDT

I was contacted by an Elizabeth Permenette (sp?) at [protected] and she gave no details except that they were ready to suspend my license. No idea what this is about but reported them to the FTC at https://www.ftccomplaintassistant.gov/FTC_Wizard.aspx?lang=en

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SATISFIED PAYER
Gary, US
Oct 13, 2011 8:06 pm EDT

WELL I FAIL TO DISAGREE I KNOW THAT I TOOK THIS LOAN OUT AND AT THE TIME I COULDNT PAY IT BACK SO I KNOW THAT IS WAS OUT THERE SO WHEN THEY CONTACTED ME I WAS GLAD BECAUSE I WAS ABLE TO MAKE SOME ARRANGMNETS THEY SET ME UP WITH A AFFORABLE PYMNTS KNOW WHEN I CNCT THE DMV THEY TOLD ME THAT I HAD SOMETHING PENDING SURE IN DEED IT WAS THAT SO I THINK EVERYONE WHO HAS SOMETHING BAD TO SAY ABOUT THEM JUST GOT THIS $$$ AND TRYING TO FIND A WAY NOT TO PAY IT BACK BUT TAKE IT FROM DONT LEARN THE HARD WAY WHEN YOU ARE STANDING IN FRONT OF THE JUDGE LIKE MY SISTER THOUGHT IT WS A JOKE AND SHE NOT ONLY HAD TO PAY THE LOAN SHE HAD TO PAY COURT FEES AND ATTRONEYS FEES ALSO HER LICENCSE WAS SUPESED AND SHE HAD TO PAY MORE $$$ TO GET THEM BACK MORAL TO THE STORY IF U KNOW U GOT HE $$$ MINEY IT BACK OR U WILL PAY TRIPLE DOWN THE LINE

SATISFIED PAYER

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duvalfla
Jacksonville, US
Sep 22, 2011 6:42 pm EDT

Called my sister claiming they would suspend her driver's license if she did not put them in touch with me, then called me at work demanding my attorney's information and my statement about the court case against me. A) There is no court case on record with our courthouse, and b) I know nothing about any such fraudulent case. They claim this is the second time they've tried contacting me with no luck. Well, it's the first time they've actually called me, which makes me wonder why they called my sister instead of me to begin with! The person had to look up her name and number and apologized for taking so long to find it. Finally she gave it as Ms. Davato and the phone number [protected].

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ritafig
Kerman, US
Aug 30, 2011 2:15 am EDT
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at grandjen yeas i have but kelly did not use that number when she called me. i called them today and told them i am taking them to small claims court and they got all scared and said they would give me a refund but i will have to wait to see that.

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grandjen
, US
Aug 29, 2011 7:26 pm EDT

Has anyone been contacted by Kelly Davato? They have threatened me but I did not receive anything by mail. teh number they used was [protected].

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ritafig
Kerman, US
Aug 28, 2011 5:11 pm EDT
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I agree with everyone they need to be stopped i reported them to the BBB but it still not enough maybe we can file for a class action lawsuit for wrongful practices. we need to all join together to make a bigger voice. If you want to join me in the class action email me at singlelady8909@yahoo.com. the more claims we file the better for our case

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regina mosley
Montgomery, US
Aug 24, 2011 4:16 am EDT

As i continue to read more comments i realize this Detective Login is a character i made a complaint earlier about JD Marketing Group but when they sent me the email they used DM ASSOCIATES telling me my account was paid in full i am really in shock right now i hope someone can help me with this situation they need to be stopped.

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rdaamjl
Petersburg, US
Apr 21, 2011 1:47 am EDT

An "Investigator Logan" called my home and left a threatening message stating that they were ready to prosecute me for defrauding a financial instituion and that were going to bring civil and criminal charges against me in the county in which I reside. Coincedentally, the county they referenced is not the county that I reside in. "Investigator" Logan then called my in-laws and left the same threatening message on their machine. Naturally, they are elderly and this upset them to the point of my mother-in-law suffering chest pains because she feared I was going to jail based on "Investigator Logan" claims. I called the investigator and respectfully asked that they not contact any of my family again and to direct any personal business to only me. I also asked why I had not received anything in the mail from the company I supposedly owed money to and his reply was that the county police were in route to deliver a subpeona to my home in Lincoln County, but that if I agreed to make a payment today, they could put a hold on them serving me the papers. They proceeded to tell me that they would need an answer right away because they were on their way to court (at 4:35 pm)and he would have to run down the hall to catch the attorney in charge to beg for mercy on my behalf. I stayed on hold for a bit and the investigator came back and told me that the attorney he consulted with had a daughter who had just gone through the same type scenario I was in and due to her failure to negotiate, she ended up having to pay up in the thousands of dollars...some lawyer, huh? Regardless, he said that they would consider reducing my debt from $3500 to $780 if I paid half of it that day. My mind was reeling and the logical side of me found so many inconsistancies with his claim, that I told him I would need to consult with my husband. I told him I'd call back the next day. Before I had the opportuntiy to call him the next day, he AGAIN, called my inlaws and upset them further. I finally agreed to pay a portion of the debt once they sent me documentation of the validity of the claim. What I received was a letter stating that they had agreed to accept a settlement in the amount of $460 to be split into two separate amounts. Nothing about the letter, nor the conversations we had came close to being similar in context. I then submitted a letter to them outlining the discrepancies and requested that they release all documents including taped phone conversations to my attention or to my attorney immediately. I'm still waiting on the response...

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jwbmom99
Dothan, US
Feb 02, 2011 9:20 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I got the same thing. They called me at work and stating I owe from 2008. I told Mr. Williams that I did not know of owing anything and who I owed the money to. She said I was mailed a letter 3 months ago and since I didn't resposnd they are going through with a lawsuit. She had my work number, addres and email but yet I have not be contacted from this supposed company. They called back I answered the phone and and asked for HR (she did not recgonize it was me) I asked if she was trying to verfiy emoplyemtn so I could transfer to the correct department. She spilled everythis over the phone. They faxed over a paper to HR that they wanted me to sign giving HR permission to release my personal infomation what i dd, how much I make. I did not sign the form. They called back yestercday and I again asked for some paperwork so i can see what I owe she said I could make some arrangements to pay $750 or go to court and owe $1500. I again asked for some paperwork she said she wouls have to get with the attorney. They called back today and left a mesage that I am being given notice that paperwork is being faxed over to my jurdicition to go through with the suit and I have 72 hrs to resposnd. I did not know that you could sue someone by fax...

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njyoungmom
Trenton, US
Jan 17, 2011 8:48 pm EST
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that invest logan did the same thing to me and a "paralegal" named mrs. lawery. first she called my job . so i called back on monday, which was a holiday and he threatened he had to go to court and i said sarcastically "on a holiday? & he said he was going to speak with a judge, but all state, county and city offices are closed on a holiday. neither him or mrs lawery could tell me the original loan company's name, they gave me two but i dont think their real. long story short i said ill pay in two weeks, gave them a prepaid cc number but tmrw im definitely going to see a lawyer to put a stop to all this defrauding madness.
QUESTION--> how do they get our information if the account was closed out or paid in full?

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amy1962
bangor, US
Jan 11, 2011 1:16 pm EST
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These jerks called my daughter yesterday and when I called back, the Detective Logan who answered the phone originally said his name was Mr. Smith, threatened criminal and civil lawsuits. He refused to tell me the name of his company and finally mumbles DM Associates. Then proceeded to tell me that if I paid $355 now, I could settle out of court or the balance due would be $1500. I am not falling for it now that I have read this comment.

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Billy the wolf
Niagara Falls, US
Jun 22, 2010 12:59 pm EDT

the owners name is Frank Tripi ex owner of diamond enterprises Pawn and Loan shop in niagara falls ny