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Disney Movie Club Complaints - Slammed my credit card, never signed up

Review all Disney Movie Club complaints

Disney Movie Club

Posted: 2008-08-02 by Bob [send email]
Slammed my credit card, never signed up
Complaint Rating:  80 % with 5 votes
Company information:
Disney Movie Club
Neenah, Wisconsin
United States
Phone: 800-362-4587

My credit card was fraudulently charged for a membership to this club. They apparently obtained my cc number from another on-line business. When I returned the movies and explained I never ordered them I received a demand letter back that I pay for them plus "fulfill my membership obligations."

This company is a fraud. There is no way to phone them from information included in the original fraudulent shipment. The demand letter does give an 800 number and a Fax Number. They are (800) 362-4587 and (920) 521-4020. I hope this helps someone else they victimize.
Comments United States DVD Order & Rental
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Comments

75 days ago by Elisabeth [send email]
You claim that another online business gave them your name and cc number and picked out the movies to be shippped to you. For one thing you have to be very careful about what online sites you deal with. To join the disney movie club you have to go through a process of giving them your orders.

There is something online now where if you complete the offers of a few companies you are given a high priced "prize" Disney movie club is involved with that but you would have put your information and clicked (or forgot to unclick) Disney movie club as one of the companies in which you wanted to complete their offers. At the end you would put in your information and credit card #. If this is the case you did this willingly and its not Disney's fault you can't read.

By far your last paragraph really made you look like you have an IQ of 30. You say they INCLUDED a 800 number (which is Disney Movie club's customer service line) All you would have had to do is CALL the number and you would have been connected to a Disney cast member who would have taken care of it for you. They are very nice and that is the way to contact them there is no reason you needed to lie and say there's no way to contact them, If I could dry out your post I could use it for fertilizer.

Although I do agree Disney movie club really isn't worth being a member unless you are a big movie fan. You are billed $1.99 for your first 4 movies. Then to fullfill your obligation you must purchase 5 movies within 2 years. The cost plus shipping is pretty high $25.90 (extra if you forget to pay the bill). They do offer movies or versions of movies not available in stores. Like National Treasure 5 disc movie set (includes both NT movies) it was offered for 3 months and sold out. Sometimes your given great savings but you have to buy one movie first before you get the savings on another title. If you do not fullfill your membership within two years you are billed the cost of your original shipment ($90).

You weren't victimized Bob they gave you the tools to fix your problem yet you decide to waste our time and whine about it and not fix the problem that could so easily be fixed.

You were only victimized by your Stupidity.
20 days ago by Elisabeth M. Feffer [send email]
To whom this may concern,
A month ago I ordered a disney movie
from the movie club in the VHS form, since I have no DVD player. I recieved that movie in DVD form instead. I think one of the kids pressed a button or someone stole my computer ID but I never ordered the extra 7 DVD's and 1 VHS I was charged 689.88 for according to my bank order. along with 7 other DVD's and one VHS movie I never ordered.
they took the cost out of my account from my credit card for 689.88 charging me for them.
I want my money back as soon as possible. I owe for One and only one DVD.
I would like if the least you can do is exchange it for a VHS like I asked in the beginning.
I'll return the other movies still sealed and unused since I never wanted them anyway
I only want one and that's the one I
ordered "The Fox and The Hound 2"
In closing I just want to say I'm not the first person you've done this too and If I have to I'll sue you liars for my money if you refuse to refund or credit my account. This amount of money is more then I would or anyone else would be ignorant enough to pay for a few stupid movies anyhow

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