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Disney Movie Club
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2.6 125 Reviews

Disney Movie Club Complaints Summary

47 Resolved
68 Unresolved
Our verdict: Dealing with Disney Movie Club, which has an average resolution rate, requires some diligence. Research their service in depth and read a variety of customer reviews for a balanced view. Approach any customer service interactions with detailed and well-prepared queries to facilitate a better resolution process.
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Disney Movie Club reviews & complaints 125

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Newest Disney Movie Club reviews & complaints

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5:04 pm EDT

Disney Movie Club hannah montana

I hope after the VMA'S and Miley Smoking Pot on camera as if it's not a big deal at all and her Potty Mouth, that you will no longer be putting Hannah Montana back on the air. Miley can live her life as she sees fit, however the minute you put that show back on the air all those young and impressionable girls will want to follow in her foot steps.
I understand you have strict guide lines in regard to this kind of behavior, so I'm asking that you follow those guide lines that have been set and not allow Hannah Montana back on the air.

A concerned Parent.

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Rowan7926
, US
Oct 28, 2015 12:01 am EDT

As a 'concerned parent' instead of saying Miley is wrong for everything she's doing why not just shelter your children from things you don't deem appropriate about her. Understanding that Miley in no way follows Disney standards anymore I can see how you are upset, but it has been made very clear that she is no longer involved with Disney. Also, if we are going to go by everything that is 'inappropriate' High School Musical shouldn't be aired, Camp Rock shouldn't be aired, the Cheetah Girls shouldn't be aired, and probably a few others I forgot about. I highly doubt young girls watching Hannah Montana will be able to go "oh look that's the girl who smokes pot and goes on stage basically naked!". In my opinion Hannah Montana is one of the best disney shows to ever air and so what if Miley makes some questionable decisions, you probably did too when you were young.

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5:02 pm EDT

Disney Movie Club won't let me cancel/unauthorized charges

won't let me cancel/unauthorized charges
I called and canceled my membership Feb/2015. Returned all the DVD they sent to me, but they keep sending to me back DVD I didn't ordered from them.
They force you receive their new movie, and make the form very difficult to find how to call them.
Make the low ability English people Exhausted and will give up to fight with them and paid them.
This is the worst company you can find in USA.

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Teresa Dalton
, US
Jan 26, 2016 1:04 pm EST

my card wAS USED TO SIGN ME UP and i cant find a way to speak to anyone to help me get this fixed this club is terrible

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DMC Member Advoce
Neenah, US
May 13, 2015 8:56 am EDT
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I am the Member Advocate for the Disney Movie Club. We can certainly help you! Please contact my team directly by phone at [protected] or email memberadvocate@movieclubinfo.com and we would be happy to assist you with any concerns you may have.
Priscilla
Member Advocate
Disney Movie Club

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4:54 pm EDT
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Disney Movie Club returned to sender

I called to cancel my account so i would buy out the remaining movies to complete m contract. Ordered my movies to my work address, got my email that it was returned to sender. tried again, same thing. they never showed up at my wok address at all. Tried my grandmas house street address. same thing..never showed up! Tried my sister in laws address and same thing again! THEY NEVER SHOWED UP AND I JUST KEEP GETTING EMAILS SAYING RETURN TO SENDER. I think since i wanted to cancel my account and order my remainding movies im getting screwed over now and they just keep charging my mastercard. Gettin no where with calling and reordering them, Help?!
Thanks.

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3:44 pm EST
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Disney Movie Club charges for declined dvds

This is now the third time i received confirmation that i declined a featured dvd and they sent me the dvd anyway! I'm sick of wasting my time unnecessarily standing in line at the post office to return these. My time is worth money too, and to have to take time out of my business day to stand on line at the po costs me money. I want this account canceled and no nonsense about my "obligations" because the money i lost waiting in line exceeds whatever they think i owe them. They deserve nothing for this level of hassle and incompetence!

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9:36 pm EST
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Disney Movie Club unauthorized charges

There was a charged record at my credit card yesterday afternoon, about 30 dollars
But I don't even know what the f*** was happened because that time I was sleeping
I didn't buy anything here and I don't think any company or anybody could even know my credit card number
So I blocked the card

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Jessica Acreman
Jessica Acreman
Cleveland, US
Jan 02, 2014 2:57 pm EST
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Didn't start a membership or subscribe to them and they are taking money off my card monthly. I have contacted them but i haven't gotten a response back. I'm on disability and can't afford them taking money my card monthly. They won't respond they just keep taking my money

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Me_me
, NL
Feb 16, 2011 1:31 pm EST

Charges on my Credit Card, unauthorised. This company is not even suppose to have my credit card number. Have never been in contact with them.

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6:06 pm EDT
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Disney Movie Club incompetent customer service

Been a member for a few months now. Initially things went well, however, as of recent service has become pretty awful. Started when I recently ordered a DVD to complete my third of six DVD commitment to the group. Paid for and received movie and everything was good. Got a copy of another movie a few days later and a bill for it. It wasn't ordered, for one. Two, my credit card was on file. And three, I didn't want the movie. So following their instructions, I got new packaging ($), went to the post office (time) and paid the shipping to have it go back ($).
Another week goes by and I check online and see that I didn't receive credit for the first movie that I bought and had, so I emailed in to the group. They write back a few days later saying that I had to call in during certain hours (more time). Okay, fine. Spend a lunch HOUR on the phone dealing with an operator with broken English attempting to make her understand what happened. She keeps going back to saying that they haven't heard from me about the current month's selection and that they are getting ready to send it to me. I explain that I went online and elected not to receive it, but she sees otherwise and spends ten minutes obsessed with this aspect.
When we get back to the issue I called in about, she says that she sees no record of the purchase and there is nothing she can do. I search my email and find the notice from them letting me know that my DVD had shipped and been charged. I give her the information from that email and she puts me on hold again.
While waiting for her, I see in the email they sent me, they had the wrong account listed. Eventually she comes back and says that she spoke to a supervisor and will begin an investigation. I have to cut her off to explain that there is no need for an investigation as I have figured out that it was credited to another account. Several more minutes of being placed on hold when the operator comes back and explains their solution. And if you think that it would be something simple like that they will just credit it to the correct account, brace yourself. They explain that I have two account numbers: one for when I order a DVD, one for when I order a Blu Ray, and even though I ordered this movie (and got it) in the Blu Ray format, they have credited it to the wrong account number and their only solution was for me to box up my already opened and watched movie, ship it back to Disney who would then credit the account and then they would ship me a new, unwrapped copy of the same movie and credit it to the correct account.
I point out how this is a waste of my time, money and effort and their product and postage, but they fail to see this and explain this is my only option.

Needless to say, I intend to follow through on their stupid solution, order the required DVDs left on the contract then cancel and get the Hell away from these guys before they keep screwing up and asking me to keep running back and forth to the post office to fix their mess ups.

My advice to others is to stay away from DMC. The prices aren't that great, you can find better elsewhere online. All without the headaches.

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Jessica Acreman
Jessica Acreman
Cleveland, US
Jan 02, 2014 2:36 pm EST
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I keep canceling memberships and they either dont cancel them, open them back up someone stole my identity. Either way they keep taking my money

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9:13 am EST
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Disney Movie Club charged for a declined movie

Since I joined the Disney Movie Club I have declined every feature. A movie came in the mail and when I called them to let them know that I declined it. They said that I missed to decline the feature of the month. I don't know how to prove it now and they are charging me for the movie anyhow. Also there is a Sopa warning post above the header of they're membership site! I would like to know I can be released from the contract. I don't like the dishonest way that I am experiencing with them. I thought at first that buying 4 more movies would not put a dent in my pocket book, but when they charged my credit card and I am having to dispute this unauthorized charge on my credit card now. It is sad to read so many of the same and various complaints regarding Disney Movie Club.

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2:01 pm EST
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Disney Movie Club featured title

Even though I declined the featured title I was still charged for it, causing my credit card to be overcharged. When I contacted them they said it was to late for them to cancel, but they were still able to include a return envelope.

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mcbeevee
Bladenboro, US
Jul 11, 2013 10:40 am EDT

I very nearly ended up in the same position. I am always careful to go online and decline titles as soon as I get the monthly packet in the snail mail. This morning I received a notice by email that my credit card was declined for my latest purchase. WHAT? I hadn't ordered anything and had the confirmation email proving that I had declined the feature title. Luckily, a few weeks ago, I had a problem with another company that I had signed up for a free trial with. They charged my card after I cancelled during the free trial period so I notified the bank and that card was cancelled and I was issued a new card. That was the card that Disney Movie Club had on file so when they tried to charge my card, it was declined. Now that I see that they can't be trusted they will not be getting my new card number.

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5:39 am EDT
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Disney Movie Club what should I do?

I have ordered DVDs from it once, but later, there were constant charges about $28~30 on me credit card record each month! what should i do to stop it?

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Update by peguitar
Sep 29, 2011 5:39 am EDT

it is happening the same thing on me, too!

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Jessica Acreman
Jessica Acreman
Cleveland, US
Jan 04, 2014 6:30 pm EST
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But what if your personal info stolen and you didn't up it

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shyfulg82
Long Beach, US
May 09, 2013 9:07 pm EDT
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If your subscription to Disney Movie Club payment made electricity with a Vista, MasterCard, or Any Credit Card that your a personal holder of... Then you should be glad to know that your a VIP membership of Disney Movie Club read the fine lil print before signing up or adding a personal credit card card as a choice of payment. As a VIP MEMBER your are agreeing to whats in the fine print typed below sometimes it indicates an (*) or (++) before something typed as must read, IMPORTANT to know the fine printed facts.. . So You Agreed to the terms of Disney's Movie Club VIP which is 2yrs agreement contracted to pay for the full purchase(s) of regular regular movie(s) price thats not at club member ship price its at a rate price of any where from$19.99 to $29.99 plus all sales tax, shipping, state taxes sometimes including other state taxes due to where or from the shipment of product ship thru state to states. Beware that the price of product could change without notice of before hand, anything including price or product of 1st choice or 2nd is subject to change with/ or without correct notice if person tilted to membership does not contact in writing or by phone, web in the due date thats given with the respond back title feature choice by the date on the bill payment returned card, which also indicates if any changes to mailing address or payment methods send back before the date that indicates mail back before the expired due date or no action is required on Disney's sales policy right to service or refuse any unwanted service(s), so necessary they don't have to change any information if its mailed after the due date, they still have the right to bill whats in title as a payment towards a product or an any consumers/guests unable to meet there standards of the Contract!

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galathonredd
Bremerton, US
Sep 29, 2011 5:59 am EDT
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We didn't have any trouble ending our participation in the club; standard CD club stuff applies, they try to sneak themselves in on the bills, but really aren't a scam and are easy to get out of.

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12:04 am EDT
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Disney Movie Club disney movie club

Ok. So I need to cancel my member ship because I am under 18. My mom has been getting very mad. We haven't bought anything for the commitment thing. And yet we don't want to buy anymore. So please just cancel my account.

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DMC Member Advoce
Neenah, US
Aug 30, 2011 5:25 pm EDT
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FoReal352,
Give me a call, I can help! [protected].
Priscilla, Member Advocate
Disney Movie Club

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11:24 am EDT

Disney Movie Club either disney movie club, or one of their affiliates signed us up for a fraudulent account

Either Disney Movie Club, or one of their affiliates signed us up for a fraudulent account. We had to cancel our credit card and they removed the charges from our account. But D.M.C. didn’t stop sending us bills and notices for many months (still coming as of today). The credit card company already notified them that it was fraud, but I guess they are ignoring it. In any case, it’s very irritating and they should have just canceled the membership when they were told it was fraud by the credit card bank. And then they should be dealing with whoever supplied them with the bad application or whatever it was since there was obviously some sort of kick back involved with the scam.

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DMC Member Advoce
Neenah, US
Aug 15, 2011 2:48 pm EDT
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Torma,
I am here to help you! Please contact me directly so I can be sure this is resolved for you. My direct line is [protected] or by email at memberadvocate@movieclubinfo.com. I look forward to hearing from you!
Priscilla
Member Advocate
Disney Movie Club

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6:08 pm EDT
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Disney Movie Club attempts to decline monthly featured selection

I can't find the featured selection on the site, so I can decline it! Also, there have been other misleading things the "club" has done.

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DMC Member Advoce
Neenah, US
Aug 15, 2011 4:06 pm EDT
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LaceyAmanda,
I can certainly help you find the Featured Title on the Disney Movie Club website. It is always on the left hand side of your home page after you login. If you wish, we can walk through it over the phone. Give me a call at [protected]. I hope this helps!
Priscilla
Member Advocate
Disney Movie Club

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1:59 pm EDT
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Disney Movie Club wrongful billing

L'm wrongfully billed, l have receipts from payments since february - june2011. They are trying to bill me for dvds returned, dvds never received or ordered by me,

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Ryan1234
Innisfil, CA
Sep 08, 2014 2:40 pm EDT

We've had similar issues with them sending us movies billing our credit card and telling us if we don't want them its on us to return them. Imagine running a business like this; going in the middle of the night installing new windows in someone's house and then telling them if they don't want them the onus is on them to take them out and return them. In the end we kept the movie as we had to buy 1 more to fulfill our contract with them and I was tired of dealing with them, got some movie I don't think we've ever watched!

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DMC Member Advoce
Neenah, US
Jul 11, 2011 3:18 pm EDT
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Debra,
I located your account. Unfortunately, we did not receive any returns from you. What I have done for you is clear this balance for you. If you have further questions or concerns, please do not hesitate to contact me directly at memberadvocate@movieclubinfo.com or [protected]. Thank you!
Priscilla
Member Advocate
Disney Movie Club

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7:39 pm EDT

Disney Movie Club disappointed customer

I joined this club to obtain movies for my grandaughter. Placed first order in time for christmas - received nothing by jan. But they had cashed my check! Called them.. They sent my movies to someone else and had all my info incorrect! Finally got movies.. Then ordered more... This order they messed up also and then mailed me an over due notice! Finally ended my commitment, spoke to rep and told them how disappointed I was and to close out this account. I am still getting the "reply or it will be sent"! Fed up - rather go to walmart. Never again!

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DMC Member Advoce
Neenah, US
Jul 11, 2011 3:32 pm EDT
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MissElvira,
The Disney Movie Club is owed by the Walt Disney Company. If you have any questions or concerns, please let me know I would be happy to answer them! My Email address is memberadvocate@movieclubinfo.com and direct phone line is [protected]. Thank you!
Priscilla
Member Advocate
Disney Movie Club

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DMC Member Advoce
Neenah, US
Jul 11, 2011 3:30 pm EDT
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Droomer,
Please contact me directly, I can help! I am the Member Advocate for the Disney Movie Club. My Email address is memberadvocate@movieclubinfo.com and direct phone line is [protected]. I would like to discuss your experience and make sure everything is taken care of with your account. I look forward to hearing from you!
Priscilla
Member Advocate
Disney Movie Club

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MissElvira
Los Angeles, US
Jun 21, 2011 11:55 pm EDT
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Is this "club" actually ran or owned by Disney?

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5:41 pm EDT
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Disney Movie Club fraud

Well I can tell you that my experience with the Disney Movie Club has been just awful. First I ordered my free movies, paying for just shipping of course, at the prodding of my boyfriend because it seemed like a good idea at the time to include some kid friendly movies into our collection for when kids visit. Okay I thought to myself it couldn't hurt, I did the Columbia House Movie thing before and it was fine... oh I have never been so wrong in my life! If I had some sort of time altering apparatus, I would travel back through time to that fateful conversation over brunch with that evil little movie club flyer and have said no way and thrown it in the trash. Since I don't have such an apparatus, my nightmare has been as follows. I go online and order my "Free" movies using my Debit/Credit card, and that was my FIRST mistake. So now somewhere in the bowls of hell, or should I say the Disney Movie Club, is my banking information lying there waiting for them to use it at their leisure for whatever they seem to want to charge to it. I get my first shipment of movies, and am happy with the choices, then the nightmare on Cherry Street begins, which is the street on which I live. I get a colorful email from them stating that I had to respond to my featured selection or they would send them and bill me for it. Okay well I don't really want to pay $50.00 for Bambi and Pinocchio, so I respectfully decline. Oh no I didn't according to them because low and behold a few days later I get a little surprise on my bank statement with an unauthorized charge from the Disney Movie Club. Huh I thought that is weird I didn't order anything, so like a patient person I wait to see what it is that they are sending me because maybe my boyfriend ordered something. A few weeks later I get a package in the mail and my boyfriend asks me what I ordered from them, nothing I say I thought you did. I open the package, and there staring me in the face, yup you guessed it Bambi and Pinocchio, funny I distinctly remember telling them I didn't want those movies, yet here they are and I have paid for them, so I package them up and go to return them and realize that I have to PAY for shipping it back to them after I told them that I didn't want it? OMG what is up with that? So they sit on my kitchen Island neatly packaged with the return label taunting me... I am a busy person so they sit there and sit there and I think well hell I already paid for them and they will fulfill my membership quicker, I could save them and use them as stocking stuffer's for Christmas... So I keep them. Next email comes, respond or we will send you your featured selection of Tangled. Nope don't want that one either, I make my selection of NO and delete the email, a few days go by guess what another charge for $25.00 from you guess it the DMC, now at this point I am starting to get a wee bit frustrated with them and since I don't want to fall back into the "well I already paid for it trap and I don't want to pay to ship them back on my dime" trap again, so I call them in attempts to thwart their evil plan, I had come to the conclusion that was what it was, Maleficent herself was behind this, and next they were going to send me a poison apple. Customer service proceeds to tell me that they already printed a shipping label so they can't cancel it, well I didn't order it so you have to cancel it and besides I never authorized you to charge my bank card, after 15 minutes of getting no where I decide to use my law school education and the court room mode kicked in. I proceeded to tell Miss Customer service that her company has committed fraud by using a card that I only authorized for a ONE time charge without my permission, and yes I thought that one would shut her up and make her come to her senses and see that she could in fact stop a shipment that has not actually GONE anywhere yet, throw the stupid label away... Uh no not a chance, she says well in the fine print it says that we can, okay so I am as guilty as the next person I never read the fine print, I just assume that they will be a respectable company, I mean it's Disney for Christ's sakes right? So to cut this little story short I am still to this day battling the evil DMC with the "Featured Selection" as the starring evil villain. But all is not lost I have only two more movies to buy and I found a monkey wrench to throw into their little evil cog-works, I found where on the site where you can DELETE your account information, oh glorious day. So the latests thing I got in the mail from them after I responded that I didn't want my "Featured Selection" was a bill... huh imaging that, they sent a bill instead of a movie with a nice letter attached to it stating they could not obtain proper authorization for my credit card I provided. Well hello of course you can't because you never had proper authorization in the first place for anything other than the original order... duh. So I can now pick my OWN movies instead of their awful featured selections, and I can do so at my own leisure, or within the alloted time frame that I have to fulfill my membership, I think I will make them wait a good 6 months before they get another dime out of me. Keep sending the letters DMC, they make great birdcage liners :) Bottom line is DON'T join, unless of course you want and enjoy dealing with these kind of people.

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clkeeler
East Wenatchee, US
Mar 25, 2011 11:00 pm EDT

I have cancelled with Disney movie club several times...they keep sending movies and billing my credit card. I finally called my credit card company and put a "merchant block" on them. I hope this info helps anyone else having this same problem with this company. This is a complete FRAUD! Please warn others to avoid this scam.

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DMC Member Advoce
Neenah, US
May 09, 2011 3:15 pm EDT
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Rachpj,
I regret the bad feelings you have about your Disney Movie Club Membership. Give me a call or email me so I can look into your account. I would be happy to help you! memberadvocate@movieclubinfo.com [protected]
Priscilla
Member Advocate
Disney Movie Club

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DMC Member Advoce
Neenah, US
Apr 04, 2011 3:59 pm EDT
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clkeeler,
Please contact me directly so I may assist you with this. I am the Disney Movie Club Member Advocate. My direct email is memberadvocate@movieclubinfo.com or phone [protected]. I look forward to working with you towards a resolution. Thank you!
Priscilla
Member Advocate
Disney Movie Club

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hbgguy11
Harrisburg, US
Mar 27, 2011 3:03 pm EDT

You have to cancel the subscription for them to stop sending stuff and if i were you i would continue to check my online account 3 months after i cancelled the subscription to make sure it was cancelled. I used it and had no problems at all with it you just need to read the terms and do what it says to do, they are sneaky if you dont keep up with it but they send you emails and all that to help.

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4:03 am EDT
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Disney Movie Club fraudulant charge on cc

I received a fraudulent charge on my CC, never signed up for anything nor have I ever signed up for a club like this, I know how they work. I went through my Visa card fraud protection and they refunded the charge and I thought that I was finished with them but then I received another shipment. This time it had a 920 number that I could actually get a human on the other end. I am frustrated that they did not close the account when they should have and now I have more hassle to go through to close the account. I am wondering if anyone has started a class-action lawsuit for this? It seems like there should be one since there are no other avenues to help consumers and it is our word against theirs. Because many join without understanding the terms the real fraud cases get the same mistreatment. May have to move the family back to Finland if this is the kind of place America is becoming!

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DMC Member Advoce
Neenah, US
May 09, 2011 3:34 pm EDT
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Aaron,
Please contact me directly with more information, I can help you resolve this! memberadvocate@movieclubinfo.com
I look forward to hearing from you and assisting you.
Priscilla
Member Advocate
Disney Movie Club

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7:27 pm EDT
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Disney Movie Club not quite sure what to think

OMG- hillarious! Here is my exprience with the Disney movie club. Then you decide either way. I went online & ordered my 2 movies on April 6th. I was looking for an Easter present for my 6 year old daughter. Gave it plenty of time to be shipped by Easter-right? I ordeded Snow White and Alice in Wonderland- the total for the 2 movies + costs was $103.00. I thought well, that was pricey, so I checked again and the Alice in Wonderland was over $60.00 itself (because it was some sort of special edition). So, I thought, pricey, but... I'll pay it cause it will even out (5 free movies, right?) in the end. So I submitted payment, then the order was being processed, but it (the messgae after PAYMENT & DC # was already submitted) said that I could not pick the 5 free movies because an account was already in my name. Weird, I thought... I recieved a confirmation email, but then when I got my bank statement- I had used my debit card and no charge was on there-Disney movie club was not on there. Anyways, so I was under the impression that they dropped it or whatever and went on about my life. Then I got my child support put on the card last Tues. (April 19-)and I had desperately needed it cause I was broke- I had spent every dime BESIDES this 120.00 for csupport which was credited into my account cause I had just started a new job as a make-up artist ($67/hr)and am getting my first paycheck May 1st. Anywasy, I called and checked my account balance- and I had $120.00- csright/- So me and the kids pack up, go to the store, & spend about $100.00 on groceries, Easter baskets and presents, diapers, ect and when we go to check out the girl tells me (after waiting in a long line with a 6 yr old and a screaming 13 month old) my card was declined and the balance on my debit card was $16. and some change. Long story short- the Disnay movie club had FINALLY processed my order and took the 103.00 for the two movies and left me up **** creek. I almost cried- I was so embarassed and now was dead broke in a line with two little ones. I called customer service and they told me they could not cancel the order because there had already been a shipping label created and that there was NO OTHER ACCOUNT in my name- omfg. But they will ship the movies, cancel my account, and send me a label to return them as soon as I get them ( I'm sure if I don't... it'll be curtains-lol) and they have stopped the "hold" payment and the money should be on my card teh beginning of next week (April 25, 2011). Hopefully, this will all work out - they seem to be working with me, but NEVER, NEVER again will I be enticed by a "Disney Deal"-lol! All this drama for a cool Easter present ( she loves ALL Disney movies)- I'll never even get to give her-ha.Thanks!

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DMC Member Advoce
Neenah, US
May 09, 2011 3:42 pm EDT
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LexandJojosmommy,
Please contact me directly so I can help you resolve your concerns. My direct email address is memberadvocate@movieclubinfo.com. I look forward to hearing from you and helping!
Member Advocate
Disney Movie Club

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3:38 pm EDT
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Disney Movie Club unauthorized transactions

I have noticed three unauthorized transactions on my postepay visa electron card from dis*disney movie club us of which I do not know anything about. They started with a 0, 77 € charge in january. Then another 18 € unknown bill was charged in february and finally a 28 € one in march. Then I blocked the card.

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DMC Member Advoce
Neenah, US
Apr 19, 2011 3:05 pm EDT
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Massimiliano,
I would love to help you resolve this! Please contact me directly at memberadvocate@movieclubinfo.com with more information. I look forward to hearing from you soon!
Priscilla
Member Advocate
Disney Movie Club

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10:11 pm EST
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The complaint has been investigated and resolved to the customer’s satisfaction.

Disney Movie Club ships movies I didn't order!!!

Disney Movie Club emailed me today to confirm an order I never even placed! And it's for a movie I wouldn't order in 100 years! I've had trouble with them in the past, too, when they weren't counting my full-priced orders against my membership commitment. If I get this shipment canceled, I simply want to quit the club. I've read too many horror stories on this site to stay a member of DMC.

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DMC Member Advoce
Neenah, US
Mar 30, 2011 2:08 pm EDT
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Santofan,
I can help you with your concerns with the Disney Movie Club. Please contact me directly at memberadvocate@movieclubinfo.com. I look forward to hearing from you and resolving this. Thank you!
Priscilla
Member Advocate
Disney Movie Club

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chocolateluva
none, US
Feb 15, 2011 10:24 pm EST

I AGREE! THIS CLUB HAS JUST G2G!

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9:18 pm EST

Disney Movie Club accused me of not paying, well l did pay, and I have a receipt

Nco financial services - disney movie club has a bad acccountant, they are accusing me of not making a payment, we'll l got news for them, because l did make an early payment of twelve dollars on december 27, 2010. And yes l have a receipt of payment.

I think that was ignorant and uncalled for and l demand a apology from the manager of disney movie club, because l always make payments at the end of each month, also, l'm diabetic, meaning that most of my small pension goes to diabetic supplies, vitamins etc. Iappreciate no further harrasment from them, and l will make a another payment this week.

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DMC Member Advoce
Neenah, US
Mar 30, 2011 2:27 pm EDT
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I regret the unfortunate experience you had with the Disney Movie Club! I would like to fix this and make sure this does not happen again. Please contact me directly with information so I can work on your account personally. My direct email is memberadvocate@movieclubinfo.com and phone is [protected]. I look forward to working with you to resolve this.
Priscilla
Member Advocate
Disney Movie Club

Disney Movie Club Customer Reviews Overview

Disney Movie Club is a popular subscription service that offers a wide range of Disney movies and merchandise to its members. The service has received overwhelmingly positive reviews from customers who appreciate the convenience and value it provides.

One of the biggest advantages of Disney Movie Club is its extensive selection of movies. Members can choose from a vast library of classic and contemporary Disney films, as well as Pixar, Marvel, and Star Wars titles. The service also offers exclusive merchandise and collectibles that are not available elsewhere.

Another major benefit of Disney Movie Club is its pricing. Members can purchase movies at discounted prices, and the more they buy, the more they save. The service also offers special promotions and deals throughout the year, making it an affordable way to build a Disney movie collection.

Customers have also praised Disney Movie Club for its customer service. The company is known for its responsive and helpful support team, who are available to assist with any questions or concerns. Members can easily manage their accounts online, and the service offers flexible options for pausing or canceling subscriptions.

Overall, Disney Movie Club is a highly recommended service for Disney fans and movie lovers alike. With its extensive selection, affordable pricing, and excellent customer service, it's no wonder that so many customers have given it glowing reviews.
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