Complaint Rating:

After many different issues with dish network (tech issues, billing & customer service) They want to Charge Me to fix THEIR equipment...

We have paid for satellite service through dish network for years, but the last couple years Their practices have changed. Today Their equipment had yet another issue and this time the only choice they gave me was to pay for it to get fixed ($99.00) or cancel. I have now canceled their service.
But what an ordeal...
Dish network advertises you can take your equipment with you (vacationing and such) But every time you try to hook it back up you can not get a signal. DVR or regular receiver... I have issues with both. The last couple times they have fixed it, though last time I had the hassle of sending the receiver in for a replacement. Last year they tried to bill be for a service call but did finally take it off. If the service you sell has to have a certain piece of equipment to work then they should have to make sure it is working and never charge you unless You are the one that hooked it up wrong or something.
When we first changed over to dish network years ago they were awesome - when my husband worked out of town for a few months and we could not get the satellite set to work correctly, they even sent someone to the RV park to do it for us For Free. We have recommended them numerous times, but their practices now days are not acceptable. (Did you know there was a different charge for renting movies depending on how you rent them, ie.. call in, use remote, internet...)