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STAY AWAY FROM THIS COMPANY. Very disappointed. I have been using this company successfully for my pet meds for two years. However, my last order in January 2010 has been a HUGE disappointment. Unfortunately with the death of one of my dogs, I had some nonprescription, unopened supplements to return which I did in March 2010. Today is June of 2010, and I have yet to receive any credit for the return. Calls to the company go unanswered, emails to the company go unanswered. On the one occasion when someone did answer the telephone, they immediately put me on hold for 28 minutes and 33 seconds which gave me more than enough time to research and file the complaint paperwork with the Better Business Bureau -- which also went unanswered after the BBB's inquiry to the business. Stay away from this company. My recent experiences certainly makes me question the legitimacy of this company and the quality of the products they are selling. I plan on filing a complaint with the FTC as well to assist in hopefully ending this business's unsavory business practices.
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