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DirecTV, North Las Vegas, Nevada Complaints & Reviews - Engaño al cliente

Review all DirecTV, North Las Vegas, Nevada complaints

DirecTV

Posted: 2009-06-02 by

Rosa

Engaño al cliente

Complaint Rating:

Company information:
North Las Vegas, Nevada
United States

Esta es una ¨compañia¨ que engaña a los clientes, desde el momento que se les contacta para solicitar sus servicios...ni hablar de los paquetes de programacion, las altas coutas que cobran por terminacion temprana del servicio, etc, etc. y Todo esto sin siquiera FIRMAR CONTRATO. GENTE NUNCA CONTRATEN A ESTA COMPAÑIA SI NO QUIEREN PERDER SU DINERO.

Comments

United States

Satellite & Cable TV

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Date | Rating

11th of Nov, 2009 by

TLE

0 Votes

On 11/10/09 I signed up for a $29.95 Directv package guaranteed until 12/31/09. Not until completing the online process with my credit card information were the full contract terms disclosed on a link at the bottom of the page. When I opened the link, I found that the contract is for 2 years, but NO DISCLOSURE as the the new monthly charge after 12/31/09, for the remaining 10 months of the contract. I called Directv and was told that the new monthly charge would be $70.00 a month. This charge is not disclosed anywhere on their website or in the contract terms. How can Directv be allowed to bind people to contracts with missing terms? Federal Trade Commission and other federal and state consumer protection agencies need to stop this fraudulent activity!

11th of Nov, 2009 by

TLE

0 Votes