I have had Direct TV for about 5 years in Texas. The problems that we have are about the same as the cable service provider we had for 3 years and the first service we had in our first apartment 25 years ago, Pay Per View. I dont know if anyone remembers the first Sat TV but it came on around 6pm at night, showed 3 or 4 movies and the last one was rated R or M. Weekends were different I think that they had shows all day and night. The Dish was the size of a dinner plate and the box was the size of an old IBM typewritter. That service was expensive and terrible. The next service we had was cable. Not only was their tech service terrible but it took a law suit with our City to get rid of them finally. That was when we switched to Direct TV. Sure when it starts to rain or the wind gets up over 30mph you will lose the connection and it states Seeking Sat Connection. We had similar problems with the cable when it would crash or a transformer on the elecric pole into the neighborhood would blow the system would be done for days not hours or minutes. But with Direct its only down for a short time with storms.
The single worst part of Direct TV is their website. Too much information overload and since they have been around so long they should have just about every possible Frequently Asked Question available to chose from. Last night I wanted to switch rooms with their service. From a bedroom to our Kitchen. Thats about 230 feet away from the current sat placement. That according to their site wont work. Alternative, add another dish! My home was prewired with thier standard wire requirements thats verified. But, they refuse to wire up my home period. I could do myself but if they became aware they remove our system. Except for the receivers since we purchased those 4 units. Another problem is that on their site it recognizes we have 4 receivers already and questions of that sort are not available. Even though we know we cant have another reiver their site wont let us address the issue of moving a receiver to another room. Therefore we have to call in and speak to someone.
The next problem we have is their billing methods. We have direct prepay. But, if we are 5 days late they can charge us a late fee. And since we recently changed our service to include everything and movies but not sports or adult we have programs that are 20% commercial stations selling crud 24/7. Why are channels included or counted as viewing channels of entertainment? I have heard of people that love to watch commercials and who are lonely old women types in florida or california it seems who watch those shows from their rest homes since there is no one else to keep them company. And it seems on occassion they do purchase some of the crud those stations are selling. Well, why mix those stations in with regular tv stations that are broadcasting shows, movies, sports, news etc? TO DUPE THE BUYER into thinking that they do have 250 channels of viewing pleasure. BS. Again a little less than 50 are 30mins to 1 hour ads for colon blow or how to get someones money using the internet. Place those somewhere is in a group called "Old Ladies Shows" or "BS Shows that want your money and are messing you over because you are stupid or desperate."
In summary, I too hate these services. They all stink and they are all over charging for their services. But, the choice is to purchase an entertainment computer wuth HD screen and sterio speakers and most importantly that has its own remote! Search the internet and see where you can download or sign into sites that offer programming similar to those services but which are free to the public. But, they too have their problems and they do have their limitations. They are mostly free but they are no HBO or ShowTime when it comes to recent movies.