Complaint Rating:

Company information:
Direct TV
47 nalcrest rd
nalcrest, Florida
United States

I called and ordered a 39.99 plan.as i was going to hang up the phone i this guy yell "i am throughing in ta NFL package for ya"! So i said great! Little did i know i would receive a bill for 90.00.i called direct tv and tried to explain. Every robot in that place had the same answer. SORRY YOU SIGNED UP FOR THE NFL PACKAGE HA HA. These people want me to pay 545.00 for cancellation. If my order was correct i would not have to cancel it. To make a long story short. The guys out on the street working for direct tv i found pleasant. The sales person i got on the phone was THE LION KING1 what a piece of trash. Direct tv is to be avoided. Do yourself a favor! GO CABLE!!! DON'T GET PINCHED!