Complaint Rating:

Company information:
Clearwater Home
Clearwater, Minnesota
United States

I ordered Direct TV six months ago because I saw the deals for cable for $29.99 a month. I ordered that along with the cheapest internet they have which is $49.99 a month plus a $200.00 non refundable purchase of satellite equipment. They told me that came with wireless internet so I assumed a would be getting a router. Wrong. They don't provide or even let you rent a router so I had to buy one for $50.00. They said that I could receive up to four boxes for my house when I signed up (you have to pay in advance for everything) when the technician arrived he would only give me one box because I only had one television there since I had just began moving in. When I called the next day to get another receiver THEY SAID IT WOULD BE $200 FOR ANOTHER RECEIVER AND $50 TO HAVE IT INSTALLED. Also, my first few months bills were for $130 because that $29.99 was a load of crap. You have to go online and request a rebate and it takes two months before the rebate starts being applied to your bill. Within the first two months with Direct TV I spend over $700 to have basic cable and internet. RIDICULOUS. And it is the slowest internet I have ever had. I live in an area where they only offer direct TV so I had no other option but to sign a two year contract because that is the only way you can get service with them. This is the most screwed I have ever felt by a cable or service provider. Bastards. BEWARE!