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very upset with this company
Complaint Rating: 
Company information: direct tv 125 glen haven rd cedar bluff va 24609 Tazewell, Virginia United States Phone: 276-202-5054
I am very upset and would never ever recomend anyone to this company at first all was well then a few months later we bought our first home and moved that was the start of this all we had trouble first with this company it took them over a month to move our service they kept calling and changing the date after a month i was upset then when they did come and move the service they advised no local channels and to call every month to see about coverage now its a year and four months later they do cover this area but it will coast me over $100.00 to change recivers to get local channels and it would not be installed for another month why should i half to pay for the recivers if i had local channels to start? when i asked customer service it was either take it and pay or keep what you have and explained i only had to month of my contract left if i wanted to cancel my service alot of help im stuck with a company that does not care about there customers and pay for service that doesnt work in rain or snow and pay for local channels i do not recive.
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