Complaint Rating:

I terminated my services with Direct TV due to bad service, once I disconnected direct tv, they charged me a termination fee of $125.00, which I sent a check to them immediately, but direct tv went into my bank account and withdrew the $125.00 three times creating a overdraft, when I called customer service, I was told it would take 6-8 weeks before I could be sent a refund check, I asked to speak to a supervisor and was put on hold for almost and hour before I eventually hung up. I ended up calling my bank and having my debit card changed. The bank also canceled one of the unauthorized payments, then after direct tv debited my account three times, they tried to cash my check, this is the one the bank canceled. Horrid, Horrid, people!