Complaint Rating:

Company information:
Direct TV
United States
directv.com

DirectTv was supposed to be installed on 9/9/08. We are on our 3rd installation visit and second installer. First installer did not know what he was doing. Completely did it wrong. PLUS DirectTV added Sunday NFL Ticket to our bill at $74.99 per month for 4 months without our permission. We did not order the Sunday NFL Ticket and would never order it since we only watch college football, we do not watch NFL. So they are charging us for something we never ordered and will not use. We have already received our first bill although our service has on 10/6/08 still not been hooked up correctly. We are being charged for HD Dvr and still do not have HD or DVR service. At this point, only have regular box in one room. We were supposed to get HD Dvr in living room and regular in one bedroom.