Complaint Rating:

Company information:
Reseveratrol Ultra
Cypress, Texas
United States

This whole experience was shady to me. Got 14 day free ($.99) trial. They shipped first order immediately on the 14th day from the 1st shipment (not from date I would have received first shipment). This is a 30 day supply per shipment, but they sent the THIRD shipment exactly two weeks after the second shipment. So I'm getting charged $87.13 every two weeks! On top of that, I never even received the third shipment, even though they did provide a USPS tracking number verifying delivery.

As with everyone else, couldn't get through on 800 number. Online chat worked (www.shipmentassistance.com) but she just kept repeating that their website clearly stated the trial period was 30 days. Didn't see (and not sure if it's there, because the only way to see the contract is place another trial order), that the 30 day return policy applies to each and every bottle - not just the initial order.

I understand that I have to pay for what I received, but this is a very shady way of doing business. And I could tell by the way the online chat person was answering my questions that they (the company) know it. My account has been cancelled, someone else is "enjoying" my third shipment of vitamins, and I'm out $180. Besides the fact that I'm seeing Resveratrol all over the place now for MUCH less (even Walgreens carries it), I didn't see any benefits from it. To the contrary, it gave me indigestion and severe bloating.