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Intelius Subscription Complaints - Did not order

Review all Intelius Subscription complaints

Intelius Subscription
Posted: 2009-03-09 by   Diane Clark
Did not order
Complaint Rating: 100 % with 1 votes
Company information:
Diane Clark (personal)
30 Goose Cove Road
Trenton, Maine
United States
Phone: 207-667-9078
teach092@roadrunner.com

My name is Diane Clark. I was charged for subscribing to your company for the past two months when I did not! Please return the $39.90 in my account and take me off your list. I did try your customer service department and was put on hold twice. I would appreciate this matter resolved immediatly.
Thank you
Diane Clark
Comments United States Unauthorized Charges
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Comments

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 25 days ago by   Intelius_Customer_Support 0 Votes
If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.

However, there’s no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.

Please call 888-445-2727 Monday – Friday 4:30am – 9:00pm PST. We will be more than happy to assist you with your account.

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