Complaint Rating:

Company information:
Mainchance
120 E. 32nd Street, New York, NY 10016
Manhattan, New York
United States
Phone: (212) 883-0680
gcncommunity.org

I was staying at this shelter for an extremely long 6 months and getting nowhere super-fast. Come to find out my case worker (Robert Izzo) got fired for not proccessing clients paperwork in a timely fashion. To my misfortune I was one of his clients. My case was given to Sue Antoine (not sure if last name spelling is correct) whom, in order to not get fired on the same basis, proceeded to wrongfully discharge multiple residents (including me). On my first visit with Mrs. Antoine she informed me (with a completely unneccessary attitude) that my file was missing certain paperwork (TB test results, an award letter from the social security office, which had already been submitted). Without hesitation, the very next day Friday Nov. 6, 2009 I went all the way down to brooklyn to the East New York Diagnostic & Treatment Center for a copy of my TB test results where it was initially done Aug. 12, 2009. The documentation was handed in on Monday Nov. 9, 2009 (the award letter that she had requested as well I ordered via phone on Saturday, Nov. 7, 2009 to be sent via USPS to the location 120 E. 32nd St. New York, NY 10016). Once I handed her the test results she (Mrs. Antoine) gave me an appointment for Friday Nov. 13, 2009. At this appointment we argued (not discussed) where I was at and where my case was going. She told me that the program ONLY does SRO (Single Room Occupant)(tis a room for rent where the government pays the most part of your rent but you must meet a certain percentage of its value). I made her aware that Mr. Izzo said that I was eligible for Section 8 housing. The dispute went back and forth for abruptly 5 minutes, then I got up and walked out to avoid further confrontation. On Monday Nov 16, 2009 I called her first to see where I was at, and she told me to go see her. She then put me in a corner saying statements such as "you are non-compliant" "I can do what I want" "you have to find the place, not me", she was clearly showing that she was denying her responsabilities as a relpacement case worker. Then she proceeded to showing me discharge papers!!! FOR WHAT?? what did I do?

Many cases were thrown out just as mine was.. but the people that reside there are more prone to not take action to avoid them getting treated this same way in other places. Personally, I stand up for my rights as much as possible. Anybody knows that a government institution can (excuse the language) cover their asses pretty darn well. Is this the way we Americans treat people that are in a bad situation and are seeking help? This place should be shut down. Im not even going to get into all the little dirty details that they hide, after living there for 6 long months I've picked up quite a few things.

If you wish to contact me you may do so at "aofspades@live.com"