Complaint Rating:

Company information:
DHL
Amarillo, Texas
United States

Actually, this should be a complaint for DHL & the USPS. I ordered some clothes from Anthropologie on 3/11/2008. My package was shipped on 3/13/2008 with DHL. I tracked my package. Tracking said that DHL left it with the USPS. It also stated that the package was "delivered & confirmed" on 3/15/2008 (a Saturday.) I have not received the package yet. I called DHL & the USPS. They are pointing fingers at each other. My postman called & said he didn't deliver a package to me that day. I keep getting bounced between the two. I called Anthropologie to put a trace on the package. Anthropolgie's policy is that they have to wait for 14 days before they can trace the package. So, I am out $215 & no product. If they have to reship, one of my items is already on backorder!

DHL sucks.