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DHL Complaints - Worst service!

Review all DHL complaints

DHL

Posted: 2007-07-14 by FRANKLIN [send email]
Worst service!
Complaint Rating:  100 % with 4 votes
I was really very unhappy and upset with the kind of service DHL is providing to there customer. I will make sure that i will not use services from DHL again in my life, becoz of this Experience and i will Let my friends and relatives know about the my experience advice them not to use DHL service.

Their service is not really a professional service. My parents had shipped the shipment 15 days before and still i didn't receive the shipment even though it has been arrived in USA , they write a false notes that no one at home when they came to deliver the package which is not right my wife is at home all the time, even they didn't put any written notes when they came to deliver the package.
When ever i call them they say its going to deliver today but they don't deliver it, from last three days i am getting this message.

Is this ONE should expect from guys when paying for the service?
Comments United States Movement & Delivery
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Comments

414 days ago by Russell Davies [send email]
I had my personal belongings sent from Australia to the USA and only 5 of the 6 boxes delivered. But interestingly enough, the tracking bill was "cut off" and stuck on one of the other boxes. Some one has stolen my box.

It took 3 months for them to "investigate" but as I had explained to them they could not tell me when 6 boxes turned into 5 as the barcode had been scanned through every point.

Add to the frustration it was explained to me that after 90 days the contents will go to auction at the Ohio Depot. But it took them the 90 days to even admit it was 'lost'. I was so angry as this box contained items that i had collected over time as a police officer. I followed the rules and got nothing but grief.

They gave me the cost of the shipping divided by 6 , This sucks and there is nothing you can do or complain to they are not accessible and in my experience they ARE THE WORST COMPANY to do anything with.

Since this I have managed to change the Govt Department I was working for shipping copany, the compny to which I presently for for also changed. I know this has to be at least $500,000.00 worth of business.

It is no true satisfaction because there is no offical way to let them know I have managed to divert business from them.
404 days ago by Ken Stewart [send email]
They are absolute crap!
375 days ago by Kusuma Balaram [send email]
I was really very unhappy and upset with the kind of service DHL is providing to there customer. I will make sure that i will not use services from DHL again in my life, becoz of this Experience and i will Let my friends and relatives know about the my experience advice them not to use DHL service.
262 days ago by Paul [send email]
DHL is the worst delivery service ever. Not only were they late on just one of my shipments due to weather related issues. But just one week later they were late again with the same exact excuse. My package was suppose to be in Milwaukee on 12/17 and here it is 12/17 and my package has been stuck in Florida since 12/12. I hate DHL not only is UPS cheaper but when they say that your package will arrive on a certain day, it arrives on that day. It doesn`t get stuck half way across the country and no one seems to know why.
260 days ago by Joey [send email]
http://youtube.com/watch?v=ra74ui2DKWU

This is a video i shot in the back of the wharehouse, they have no security and dont give a dan about you, I have had 8 stolen packages!!!
259 days ago by Lee E Waters [send email]
I ordered a plow motor on the 9th of Dec. It is now the 20th and DHL has had it in there center for 8 days Several calls were made, I was told it would be shipped next day with no luck.
117 days ago by Floyd [send email]
They are THE WORST SHIPPING COMPANY EVER..i was expecting a very important package from them. I had it over nighted and waited 8 hours for it to be delivered and then i go on to their website and put in my tracking number and it said that THEY HAD ALREADY ATTEMPTED TO DELIVER IT BUT NOBODY WAS HOME. I couldnt believe it. What a bunch of LIARS. they completely lied about that becuase some retard DHL driver probably wanted to get home so he could stuff his fat face with some food and drink his beer. This is the WORST shipping company out there. I called the customer service and they acted like they could care less about what happened and offered no help. I hope this company burns down and goes out of business. WHAt a bunch of LIARS and THIEVES and HEARTLESS bastards. Just my 2 cents...

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