Complaint Rating:

i am highly dissapointed withe services of the company.i have been having problem since july and i again registered complaint on 16sep09 with the complaint no LK0909004189, i have been continously reminding about the complaint and everytime i was being told that it will be done in a weeks time but today ie 21oct99 when i called up in customer care services i was told by your representative that my complaint has been closed without taking any action and i have to again register the complaint.when i asked the representative Ms Seema Yadav to let me talk to some senior officer their she refused to do that and when i asked her to give the CEO's contact number or mail address she asked me to register a fresh complaint and she was quite adamant about it.now i want to know when damage has been done by your companies engineer then am i responsible for it and why my complaint has been closed without my knowledge?secondly why i am being harassed just because i have purchased your company's product.such a reputed company has really dissapointed me.i would like that managing director Mr Arvind Uppal to take some action in my case.i am a war widow of an army officer and i expect from your company to help me out in this case.thanking you