Everyone needs to get online and file a complaint with the DEPARTMENT OF HEALTH AND HUMAN SERVICES - OFFICE FOR CIVIL RIGHTS (OCR)
Department of Children and families has an obligation to provide this assistance and it is discriminatory to refuse this assistance to anyone who qualifies. Get to work! If enough complaints are submitted maybe the Department of Children and Families will get their act together! Trust me your being ignored, the people who work in these offices are discriminating against you if you are being ignored, they've already been in trouble for discriminating against Hispanic people and depending on who you get for your case worker it may be for other reasons. Whatever you think it is "COMPLAIN" file the complaint, be honest and maybe you'll get the desperate help you need!
Website is :
If you prefer, you may submit a written complaint in your own format. Be sure to include the following information:
Home and work telephone numbers
Name, full address and phone number of the person, agency or organization you believe discriminated against you
Brief description of what happened: how, why, and when you believe your (or someone else’s) civil rights were violated
Any other relevant information
Your signature and date of complaint
Region IV - Atlanta (Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, Tennessee)
Roosevelt Freeman, Regional Manager
Office for Civil Rights
U.S. Department of Health and Human Services
Atlanta Federal Center, Suite 3B70
61 Forsyth Street, S.W.
Atlanta, GA 30303-8909
Voice Phone (404)562-7886
Go to: http://www.hhs.gov/ocr/office/about/rgn-hqaddresses.html - If you live somewhere else and get the addresses / complaint forms etc... you need but it looks as though Florida is the problem! Floridians get mad! File, file and file some more!