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Dental Care Yes, Los Angeles, California Complaints & Reviews - Harassment and Increased APR

Review all Dental Care Yes, Los Angeles, California complaints

Dental Care Yes

Posted: 2010-01-13 by

Mariann C

Harassment and Increased APR

Complaint Rating:

Company information:
Dental Care Yes
PO Box 515398
Los Angeles, California
United States
Phone: (877)422-7393
dcyonline.com

I was one day late on my payment and the collection phone calls started. I was only one day late!!! Ive always made my payments on time and always paid way over what was required. They called me everyday (during the holidays) for the next four days until I was able to make a payment online. Thats called harassment. They also increased my APR to 97.70% when before it was 0% Ive only had this loan for 5 months. They are criminals and Im going to pay them in full NOW before they rob me of more money.

Comments

United States

Loans

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Dental Care Yes - Bogus late fees

Dental Care Yes - Scam

Comments

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Date | Rating

21st of Feb, 2010 by

Former Credit Yes Customer

0 Votes

I had my loan with them for two months. I paid both bills on time. As a matter of fact, I paid both bills early. After the second month, they said I "defaulted" because I did not pay on time. They raised my APR from 0% to some outrages amount. They won't talk to you on the phone. They are scammers. The bills after two months had rediculous monthly payment amounts on them and the billing amounts made no sense. I just paid the amount I should have paid and had to get a lawyer to get them to take the negative credit off of my credit bureau record.

31st of Mar, 2010 by

never again dental care yes

0 Votes

They are ridiculous!!! They don't always send you a statement AND when they send you their notice, they give you 3 days to pay, but it's postmarked on the day its due so obviously my account is past due. They are rude on the phone and don't "notate" the account like they say they will on the phone. I sent a certified letter and they don't know where to locate the letter. I'm going to pay the account before interest starts accruing even more although I don't want to pay at all. Anyone know what else to do? I told them I'm not paying on the phone and the guy was rude to me. I hate this place.

5th of Feb, 2011 by

Rose Jensen

0 Votes

I have had the same problems with this company. My granddaughter need to have some dental work done and asked me if I would cosign for her to get the credit card that they have there in the dental office. I suggested for her to do a little work at a time and pay as she goes. But I guess the dental office which I think may work with the DCY and made her think her teeth were going to fall out of her head if she didn't do the work right now. She begged me and felt she would have no problem making the monthly payment. So I thought that it would also help her to establish her a credit line. But after all was set up, come to find out they but me on as the card holder and not her. So I talked to the dental office and they said they would resubmit the change to DCY . So later on after the 1st statement came I saw that it had not been corrected. So I called DCY and they said it was to late and there wasn't anyway to change it. So every month the call comes in and I call my grandchild to remind her of the payment and every time they want more and more payment amount. They just told me that there is the late fee and now that there is a higher interest fee. So when I said there wasn't anything in my contract that states that, he then puts me on hold (to go check something I guess) then comes back and says if i pay now they will remove the late fee, so like a stupied I did and gave them my credit card over the phone. I told him to lose the # after the one transaction. He insured me it is. But last night when I went to check my account on line the first thing that popped up was all the bad scams that that has been posted. The very first one said (don't pay them anything Mykiel works for Dental Care Yes and he is a scam artist.) I was just floored of all that I have been reading. I am so scared of what they will try next. Having a sit down real talk with grandchild.