Complaint Rating:

Company information:
Video Professor
United States
Videoprofessor.com

I submitted a cancelation email on the 8th and rcvd an automated email back stating I would be contacted in 2 business days, well 3 days went by and still no reply so I resubmitted the request, and then this morning I rcvd an email stating that my cancellation was done today, ya after they rcvd my money from the bank today...They stated that my refund would be denied because I agreed to their terms, but I did submit my request before they rcvd the money sho according to their terms I should get my money back...They denied it.