Dell review: verification department 50

i got 15 month subscription but my software is expiring in march and i bought my laptop in between feb and march so please extend my subscription ...my email address is vinschamp@gmail.com ...i will also send you my bill scan copy just send me your email address .and my dell laptop service tag no. is 'h1clxp1' ...please reply

I ordered my DELL laptop on 21st August 2011. They said that it will be delivered latest by 7th September 2011. I am constantly in touch with dell team through e-mail but they are not providing any satisfactoy answer. Many times they don't even reply. I have still not received my laptop neither dell's reply about the expected date of delivery.

Purchased dell laptop in nov 09, 5 months had to replace hardrive. Nooooow, freakin thing is completley gone...Jan 11. Guess you get what you pay for. They want 240$ to fix problem, half of what I payed for it...Seriously... DELL YOU SUCK!

DEll promised me delivery of a TV by on or before December 23rd. I will not get my TV until December 28th. The customer service center offered no explanation or help and hung up on me 3 times. They also never passed me to a supervisor.

I will never by Dell again. They obviously lied to me to get the sale.

Since March of 2010 I have had four com. and three new hard drives but I had to go back and use my old emachine because I can not get the to do anything about it! I have to refurbusher com.that they sent me but they don't work...They want me to send one back but I refuse until I get a MY MONEY BACK or A NEW COMPUTURE

I bought a dell laptop last month...but its charger is not working...thats why my laptop is not for my use...it is under warranty but company not giving a better response...i complaints many time but all in bain...i think i did a wolnder mistake when i chosed dell...really very very poor service...same on u a dell...dell becaome hell for customers

Just not as good as it was before . it gone cheap service is next to none .
unfouturely it took the path of gateway computers now like them I won't buy them or dell. It sorry to said rigth now if dell give me a dell free I would send it back . not need the headaches. I guess I'll try a Apple mac Computer next . And stop sending
your little coupon deal like your computer mean nothing no value

I wanted to buy a Dell computer (Vostro Desktop ) without the monitor being offered by Dell. First mistake wanted to buy Dell, second called their help line on Saturday. The guy from Dell said all their sales agents were on training and when pressed said i was free to go and buy from any other manufacturer. The mails escalating the problem is of no use. I think they should rename "DELL" to

"DULL"

I have bought several Dell computers, both for my business and personally. Not again. Dell Canada now has me on its listserv for endless spamming messages. The unsubscribe button has no effect, though I have used it repeatedly. Emails to the company never get a reply.

Any company so inconsiderate of its past customers won't get my business again.

Wanted to order laptop debit card would not go through. said ok forget it. 3 days later deposited money on debit card. took money and sent laptop. bounced my light bill and car insurance. no lights for xmas or heat. 9 people i talked to and no onewould help. I was told send laptop back and in 30 days they would return my money. Merry Christmas.

Purchased a mini notebook for spouses birthday. could not get it to work, had friend try, same problems. called Dell, tech support for over 3 hours. transferred to other department.. over 21 days old, cost minimum $89 to repair. NEVER WORKED ! no return possible, cost for repair of something new that has never connected to internet. Techs want to delete all info... FINE.. there is and never was any. IDIOTS ! BACK TO HP FOR ME.

I spent 107 minutes on the phone this mornign with Dell Customer Support. I was disconnected twice and transferred to a busy signal twice. I was in tears and frustrated beyond belief! And as of this writing I still have no resolution from Dell. I could not bring myself to call back today. maybe tomorrow! Save your sanity...do not purhase from Dell!

Simply a friend, even having paid $200.00 for Dell support, has been getting "help" that is not associated with the real problem. Then Dell refuses to continue help due to limits of the contract. Also, he has had to go to a local store to easilly remedy the problem by installing a sound card update for a meer $29.95.

What a waste of time! I barely got out my name, and certainly did not get through explaining my issue, and they transferred me. I must have given my name and information to AT LEAST 7 different agents! All of which would transfer me, even before I could finish explaining my issue. Something MUST be done. I have never been met with such a lack of professionalism. They should bring these jobs back to Canada and the US!

i wrote a letter to Mr. Michael Dell in Texas..They have outsourced ALL of their service to India. this sucks! my husband is ready to take this computer to mr dell himself! I would recommend writing a letter to Mr. Dell, type the address on the envelope..type in larger letters, "REQUESTED INFORMATION"..it will get someone's attention..good luck guys!

I ordered some items from DELL, which they unfortunatelay send by Purolator! Bad choice, even though the address hous number was clearly marked as being 84, they delivered it at number 64!
When I send a package to Germany last year, it ended up in Alabama! It took 4 months to get the package back via UPS, which I had to pay!

I got my first dell in nov 09. it lasted two more all failed the same way . then dell promised me a refund only to ship me another pc! i called the corporate office disconnected three times
i dont think so..

I ordered PSP games on the 12-29-2008 and as of 1-5-2008 I still have not received them. I can not get anyone at Dell to tell me when and if I will receive them. They have already posted to my account and I can not get them removed.

Ordered a laptop for my wife for Christmas on 11-30-09. Ordered was confirmed for delivery on 12-15-09. Delivery date was slipped to 12-31-09 on Nov 13th. Then slipped again on Nov 22 to Jan 8, 2010. They blame production issues. Hogwash! This was supposed to be a surprise Christmas present --- Merry ...Christmas.

I purchased a computer online, took advantage of the credit offer and got confirmation I was aprroved and that my computer would be sent by May 8th. I called Dell asking where my computer was and they told me the order was cancelled. I could reorder but the offer was not available for the computer I ordered anymore. I spent a half hour on the phone and finally got mad and hung up. I will not buy a Dell because of this!

I bought a new Dell at Staples in August 2008. I left on vacation, and used the new Dell for a total of 10 days. It broke, and can not be rebooted. Neither Dell nor Staples wants to give me a refund. After many hours on the phone, the technician who was supposed to come to fix it, didn't show up. I needed to buy a new computer for my small business. I need a refund. Dell is totally unresponsive.

After speaking to Dell technical support for two hours they installed drivers on my computer that caused it to crash requiring re installation of the operating system causing me to lose all my data. Both another technician and his supervisor stated it had been done in error but sorry there was nothing they could do except have me pay to retrieve the data from my hard drive.

There is NO support, waited on phone 2 times for more than 1.5 hours. Cannot submit online. Have 24X7 contract. Total BS

on 11-30-13
a battery was ordered for my dell- laptop. at this time it was paid for

Sarvjeet kumar, lost of mobile, laptop, money and debit card, complain no. 0018425 which is written in NANDANWAN police station.

i have many issues with this piece of ### company i have a computer 15 months i have issues still not resolve i will continue to fight with u to i die joan lombard 609=335=8395

I purchased a very expensive Dell computer and was told I would have rebates. I did in fact fill out and mail the rebate forms three times and called Dell for help. By the time I got through it was too late -- the rebates had expired!

I feel ripped off.

Beware of rebate offers that never come. I mailed off rebate forms and faxed copies. The faxes sent disappeared -- twice.

No one knows anything about it all the same ol' excuses.

I ordered an adapter for my laptop from dell . it took one full month to receive it after i have left no means untried to contact them. One full month for delivery of just a laptop charger, too much in the 21st century, especially in a developed country like UK.

Bought a Dell computer and it has been nothing but issues with the quality. Not happy with this and want to speak to someone at Dell about a refund. I have used them before and not had this problem but this is unacceptable.

For those of you that have thought about buying a Dell anything. DONT!
Their customer service is terrible. Their products can not be fixed at a reasonable price and they do not sell their parts to repair shops.
This is the worst decision and experience I have ever had with anything electrical.

I bought a 42' Dell Plasma TV. It worked less than 2 years. Dell's authorize service company 'offered' $1100 shipping plus $276 for fault isolation --- that's not even starting the repair! No service. No support. Don't buy a Dell - they don't stand behind their products.

I have an XPS 200 and a couple of times a day (at least) it just shuts down even if I am in the middle of something. Dell has lost my business from now on, as I have been loyal to them for decades. Their product is just unreliable.

I have found it impossible to reinstall the drivers on my Dell computer without contacting Dell technical support. Other computer users that have had the same problem, please send me a note.

Is Dell trying to make money by sending out updates to Dell computer users and then trying to charge them when they do not download. I recently was notified that Dell had a new Solution Center update that I tried to download twice with an error message and when I went to the online chat session site I was told I would have to call an 800 number and there would be a charge to fix the download problem. Dell I use to think you were a great company but it looks like you are getting like everyone else with your only goal to maximize corporate profits.

I contacted dell tech support because my mouse- right click was not working. I was on the phone to a tech support person in India for 1 1/2 hours. He then disconnected me.My computer had more problems now then when I called. I called back, got another service tech person after being transferred 3 x. After 1 hour he said he fixed the problem.

Now my computer is corrupted. I can't access the internet.

It was 2 1/2 hours of slow torture, where I had to repeat myself 6x.

I called Comcast to see if there was a modem problem. They tried to resolve the issue but couldn't after 10 minutes. They sent a service person out out my house who spent 1 hour trying to fix the problem. They told me my computer was corrupted and I had to reinstall Windows. The problem with my mouse was that it wasn't working and I needed a new mouse. This was resolved in 10 minutes. They were totally professional.

I'll never buy a Dell again. Their tech people do NOT know what they are doing.

I ordered a computer from Dell on 5/17. This date was then set back 3 times the last being to 6/26. I talked to a customer service rep after the second delay. This person was obviously a foreigner and a bit hard to understand. All of his answers were canned, like he was reading them. the words were the same every time it was repeated. It was obvious that all he knew was what he was reading on a screen. He said the computer was in such demand that production could not keep up. Very hard to believe but even if true does not explain 3 delays. Is their production projection that bad? Several calls to service center after learning of 3rd delay netted same thing. Service rep and manager could not speak English very well. Read canned answers. You can't talk to anyone who can give you an educated answer. I canceled the order and will never use Dell again.

I had a perfect credit. One that would have allowed me to get a house if I wanted, but in 2003 I wasn't ready. Now I have a wife and want to get the things needed to start a family and because of the misunderstanding between DELL and my friend I am being attacked with daily phone calls, and the constant sending of letters wanting to collect money. In may of 2003 a friend of mine stopped at my house he was carrying a magazine from Dell. He asked to use my house phone, because at the time he had no personal phone for himself. With my ok he then proceeded to making the phone call to DELL, setting up everything he needed to, but when it came to the delivery address, he was in the moving porocess, so he basically had none to give them.

He asked if they could ship it to my address, and they said ok so he then came to me and once more asked a favor- for me to simply give them my address for them to ship his computer to, and as a friend I did. Only to find out when the computer arrived that the statement not only came to my address, but also that it had my name and information, which they must have retrieved through the house number that was in my name.

I called up DELL when he came to pick up the computer, and they told me to call customer service who would make the necessary changes, but they never did. For over four years I have been trying, and they have the recording to prove so, and yet to this day they will not take it out of my name. My name is being reported to collection, and they have caused a great infringement on my credit. I really don't know what else to do to clear my name. This is a serious cry for help. I would like to expose the unfair acts being made towards my credit and myself, and hopefully put this to an end. It needs to stop now, and until they are exposed it will not, and I guarantee that there are others facinbg the same situations that I am.

So please, if there is any possible way to stop this, I am asking you for help. I made efforts to bring them to court but I can not afford a lawyer, so please help me.

Fatal error message which locks up my computer. I have been through 8 techs and a tech manager. now I’m not computer savvy but if these people from India are techs I’m a monkeys uncle. Look out mac here I come. Dell tech support and customer service ***.

I spent 5 weeks trying to resolve this fatal error issue with these goons and many hours on the phone each tech did exactly the same functions to no avail. So here I sit pissed and still have a computer that doesn’t work correctly and dell doesn’t give a hoot. So mac is back in my house