Complaint Rating:

Company information:
Dell Computer
Texas
United States

I bought a Dell Inspiron 537ST Desktop Computer as a gift for my sister. It would not boot up or load the Operating System so she took it to a local computer shop. They discovered that the OS was not there and after 5 hours of labor and $350.00 they finally got the piece of Dell crap working. Dell "Customer Service" and "Technical Support" are overseas in India or Pakistan and they just gave me the run around, disconnected my calls, transferred me around and then said that they would not pay for the repairs even though it was their "error". Dell Computer is running a huge scam on the buying public and Michael Dell should go to jail for fraud. I will NEVER buy another Dell product!