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Dell Computer Complaints - tech support/customer service

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Dell Computer
Posted: 2009-03-19 by   no-mo-dell4me
tech support/customer service
Complaint Rating: 0 % with 0 votes
Company information:
Kettering, Ohio
United States
rgmittelstadt@netzero.com

I HAVE BEEN REPEATEDLY STALLED, LIED TO, PUT ON INDEFINATE HOLD SHIFTED TO DIFFERENT TECH REPS, IGNORED BY CUSTOMER SERVICE, REFUSED NEEDED ON SIGHT HELP, FALSLY ASSURED OF SUPERVISOR CALL BACKS.ALL BY DELL COMPUTER REPS & TECHS IN A COUNTRY FAR, FAR AWAY.I BEAT THE DELL COMPUTER INTO AS SMALL A PIECES AS I COULD AND PUT IN TRASH.I THEN BOUGHT A REAL COMPUTER A MINI MAC BY APPLE .LUCKILY THE MINI MAC LETS YOU USE JUST ABOUT ANY SCREEN, MOUSE/KEYBOARD PRINTER ETC. SO I WAS ABLE TO AT LEAST USE SOME LEFTOVER COMPONENTS.THE MAC HAS BEEN FLAWLESS.DELL TO HELL! robert m
Comments United States Computers & Accessories
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Comments

 Sort by: Date | Rating
 246 days ago by   dawoodbhai 0 Votes
Just for your info, none of the techs/reps says that a supervisor would be calling, however a senior tech do call u back at your given times, about the call being placed on hold is due to checking all the details about your previous details...

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