Complaint Rating:

Company information:
Kettering, Ohio
United States
rgmittelstadt@netzero.com

I HAVE BEEN REPEATEDLY STALLED, LIED TO, PUT ON INDEFINATE HOLD SHIFTED TO DIFFERENT TECH REPS, IGNORED BY CUSTOMER SERVICE, REFUSED NEEDED ON SIGHT HELP, FALSLY ASSURED OF SUPERVISOR CALL BACKS.ALL BY DELL COMPUTER REPS & TECHS IN A COUNTRY FAR, FAR AWAY.I BEAT THE DELL COMPUTER INTO AS SMALL A PIECES AS I COULD AND PUT IN TRASH.I THEN BOUGHT A REAL COMPUTER A MINI MAC BY APPLE .LUCKILY THE MINI MAC LETS YOU USE JUST ABOUT ANY SCREEN, MOUSE/KEYBOARD PRINTER ETC. SO I WAS ABLE TO AT LEAST USE SOME LEFTOVER COMPONENTS.THE MAC HAS BEEN FLAWLESS.DELL TO HELL! robert m