Complaint Rating:

Company information:
Dell Computer
United States
dell.com

Dell ran a Black Friday special for their Inspiron Mini laptops. I ordered 2 of them on the same day (black friday). I got a ship date of 2 weeks out, only for them to make up some "BS" excuse and not ship the laptop.

On one order, they csent me an email stating that the order was cancelled because "there was a problem with the credit card processing". What problem. They debited my card at time of purchase, then issued a credit on the ship date. I guess that was the "problem".

It's the 15th, I'm still waiting for both my laptops and Dell is still bs'ing people.