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Dell Computer Complaints - Bad service

Review all Dell Computer complaints

Dell Computer

Posted: 2008-12-17 by   Ian
Bad service
Complaint Rating:  100 % with 1 votes
Company information:
Dell Computer
United States
dell.com

Dell ran a Black Friday special for their Inspiron Mini laptops. I ordered 2 of them on the same day (black friday). I got a ship date of 2 weeks out, only for them to make up some "BS" excuse and not ship the laptop.

On one order, they csent me an email stating that the order was cancelled because "there was a problem with the credit card processing". What problem. They debited my card at time of purchase, then issued a credit on the ship date. I guess that was the "problem".

It's the 15th, I'm still waiting for both my laptops and Dell is still bs'ing people.
Comments United States Computers & Accessories
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Comments

Sort by: Date | Rating
 322 days ago by   Terrible Alienware 0 Votes
Ian, you're right. Dell and all of the brand work under its name is totally piece of shit. Check this out: http://www.complaintsboard.com/complaints/alienware-area-51-laptop-c141214.html, do u see how many complaints? (Alienware works under Dell)
 321 days ago by   abhi 0 Votes
so thats the point...Alienware and Dell...together they are messing up... i'd ordered a dell inspiron last year on july and got it shipped on Oct...they freaking charged me $150 extra for shipping saying that my location was hard to find...i mean wtf does this means??
 321 days ago by   blue 0 Votes
omg...its not only their computers or notebooks which are horrible but also their LCD monitors...
thy are highly priced and completely crap...i ordered one and got a broken LCD...thy replaced it in 3 mnths n now it makes strng sound...damn
 321 days ago by   Kristen 0 Votes
i totally agree with u...thr delivery is really horrible...thy always over charge and customer support ppl are n00bs...lolz...thy dnt even know how to spell D-E-L-L...lolz
 321 days ago by   Arru 0 Votes
haha...gr8...Dell screwing up again...i hate thm...I got myself an XPS frm their website...never got one...whn i called thm, thy said that there was a DB error...plz buy again or file a complain...i filed up n its been 6 mnths...THEY STOLE MY $600...STAY AWAY FROM THEM... X(

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