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Dell Computer Complaints - I was told i would recieve free gifts and my credit will build up

Review all Dell Computer complaints

Dell Computer

Posted: 2008-12-15 by   Linda Speegner
I was told i would recieve free gifts and my credit will build up
Complaint Rating:  0 % with 0 votes
Company information:
Bluehippo Funding
7000 Security Blvd.
Baltimore, Maryland
United States
Phone: 18003836557
bluehippo.com

I purchased a computer over the telephone with Bluehippo around Oct. 2006 after i heard a radio advertisement, it was a great bundle: a flat screen tv, a$300 mail- in rebate, free software and more, that is why i participated and gave all the needed information to recieve my merchandise and to began building up my credit, well things did not turn out the way i planned it, soon as they had recieved my bank information they withdrawaled the amount of $124.19 which was 3 payments of $41.33 for a down payment than thereafter they began taking $106.64 by weekly for atleast 5 or 6 it had not dawned on me until my account was overdrawn and i had a fee to payof $25.00 to my account and a $20 fee to Bluehippo than i realized i had to say or do something inregards to this matter, i know in the agreement i should have arrived to me sooner, so i was forced due to no response to visit the BBB websight to see if there were any complaints filed against their co. and i was told they had several complaints, one of the agents from the BBB mailed me some complaint forms to pursue action against them if they did not respond to a written letter i was told to write to them on behalf of my merchandise or founds, before i could take legal action against them they sent me a computer lest than a week it really amazed me how quickly they delivered it, i latter found out the whole price changed, the price for the Dell computer in full is $2203.28 and the contract i should only be making (28) payments, this one cost more than the original i one alone with the gifts, i was thankful to recieve the computer since i did not recieve anything else exspecially because all the payments that was tooking out of my account so that is why i decided to keep it, now the issue is i think that i am being well over charged, my point is that i should have been paid in full . Later, maybe a few days after the computer was delivered i called Bluehippo and asked them about my free stuff that comes alone with the computer, one of their reps. told me i no longer qualified for them after all i had gone through waiting on my computer i purchased from them, that really disapointed me even more, so i questioned one of their rep. over the telephone once again to find out why i could'nt recieve my gifts, i was told because i had no fundings available in my account a couple of times that was not in the contract but due to a misunderstanding on not getting enough information about the dates i would have had it in there, accurate information was not clearly given on what dates it was to be in there so it could be withdrawn out of my account, each time i called to get the dates correct so my account can stay at a possitive, i also apoligized to the person i spoke with eventhough it damaged my account each time the fondings were not available i had to pay the fees on both ends which i was'nt very pleased with. I feel they are ripping me off because as of 12-15-08 they are still getting paid but i am losing a lot of money and not establising good credit nor recieving my gifts so whomever this reaches i hope you can take it to heart and help me out of this terriable situation.

PS IF IT IS LEGAL I WANT
TO STOP MY PAYMENT !
Comments United States Computers & Accessories
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