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Dell Complaints - Terrible customer service!

Review all Dell complaints

Dell

Posted: 2008-01-12 by Eddie D [send email]
Terrible customer service!
Complaint Rating:  100 % with 1 votes
Company information:
Dell
California
United States

Dell has worst customer service, now bought PDA from Ebay, screwed up. Returned it to Dell. I didn't get the money someone else got the money becz he bought 1st. So tried to explain, i can't find the person who i bought it from 2 years ago but the cust. service told me TOO BAD YOU AIN'T GETTING SH*T. Thats your problem! So here we go, i lost $ 500 just like that, becz of those Idiots, specially these people over the seas handling this issues which they have no idea what the hell is going on. So no more DELL!!!
Comments United States Computers & Accessories
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Comments

190 days ago by Erik C [send email]
You're blaming the wrong people. If you purchased this from eBay, then Dell is not liable for your purchase. You need to have the service tag transferred to your name (which you can do on Dell's site). However, since you cannot find the person who it first belonged to (which tells me you got scammed), you might not be able to do this. Caveat emptor.

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