Complaint Rating:

sears delivery sucks!! i have been waiting for a washer and dryer since february 2008!!! it is now April 25, 2008!!! the delivery guy oscar gomez @ 915-850-4675 called me today to confirm delivery between 2:15 - 4:15 i said ok. then he calls me a little later to tell me that he is done with his route early and wanted to go to my home now. i said no we agreed on 2:15-4:15 he said fine then ill just put you at the end of my route so i asked between 2:15-4:15? and he said after 3:00 i said ok i called my husband up and told him after 3:00 and he said ok. i get a call from oscar and he said I'm at your house and no one is home I'm leaving. its 2:15!!! he said I'm here and your not so I'm leaving. asshole!!! called to complain to sears not that they care. i have to wait until may for redelivery!!!so I'm getting my money back and I'm going to try to do this all over again only at a different store. obviously sears doesn't care. $2, 400 is alot of money for a washer and dryer!!! oh well