Complaint Rating:

Company information:
Dell Inc
207 June Ln. P.o. Box 651
Wooton, Kentucky
United States
Phone: 606-279-3371
www.myspace.com/romeolessjuliet

Okay so heres the deal, I went get on my computer when my keyboard wouldn't work, so I contacted dell and they sent me a new keyboard, so that wouldn't work either, they then sent me this huge box to send my whole system to them, so they can fix this and any other underlying problems, well I received it, I was instructed to remove hard drive before shipment, I inserted the hard drive and made sure the battery and ac adapter were disconnected. So then I again contacted dell, they said they would send me a "factory installed" hard drive, well I just received it today, not only did it have a sticker that said refurbished, but it didn't work either. So basically at this point, I'm ready to throw my system against the wall. By the way I have a Inspiron B130, I was told it was the best money could buy. Boy was the wool pulled over my eyes.