Complaint Rating:

I am very dissatisfied with the service of Big Bazar. I purchased one Study Table on 12 May 2007 at the cost of Rs. 3699/-. Immediately after it was delivered, we found it defective and we complained over telephone. Since they didn't send any person, I personally went to the shop and got my complaint recorded in their complaint book in September 2007. After that I again several times called them over telephone but they didn't care to listen to us. On 1 Feb 2008, I again went there personally and got in writing that they will send some person in one weeks time. But till today there is no action from their end. This is the worst kind of customer care I have ever experienced. I want complete refund of the amount I paid for the defective table they supplied to me.