Complaint Rating:

Company information:
Certegy Check Services
11601 Roosevelt Blvd.
St. Petersburg, Florida
United States
Phone: 800-352-5970

On August 22, 2008 I tried to use one of my business checks at Hobby Lobby. I was shocked to find out it was declined.. What?
I was handed a little white paper with a phone number to Certegy on it. When I called and talked to "Karen" I was told that I had no negative check writing history on file (no kidding) but that they had authorized acceptance of one or more checks accociated with my identifying numbers. Wow, someone who writes checks for there business purchases, imagine that...
I asked'Karen" to send me a letter with this information on it. She did, and in the letter they offered me "preferred" status if I filled out an application with additional financial information on it. Like I'm going to give these people ANY of my private financial information. This is just WRONG!! There has to be something we can do about this. Any suggestions would be greatly appreciated.

Heather

Ps. I too had more than enough money in my account to cover the $75.00 check.