Complaint Rating:

I returned my package unopened to them the day after it came. They sent a letter to me one day after my card was billed. Then when I called I was told that I would not be credited for the return and had to have the package sent back to me.

Now I know that that is a lie on their part because others have credited back to a card before. My other option is to contest the billing on my card from them, get a return tracking number, and send it back again.