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Dermitage Complaints - Deceptive Advertising

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Dermitage

Posted: 2008-04-26 by Cheryl O'Brien [send email]
Deceptive Advertising
Complaint Rating:  100 % with 2 votes
Company information:
Dermitage
1695
Blacksburg, Virginia
United States
Phone: 540-230-8494
Yahoo ad

I started signing up for a free trial of Dermitage anti-wrinkle cream. I decided against it and did not follow through. Several days later they emailed me (even though I never submitted the order). They dropped the S&H down to $2. I ordered it. It was not until AFTER the order processed that I saw that I had two weeks to try it and if I don't CALL (i.e., no website easy way to cancel, must go through a sales rep) I will be billed $69.95. If I had known all these details, I would not have ordered it because I cannot afford it. Someone else on this website stated that there is a restocking fee...I didn't even see that mentioned anywhere, even after I received the free trial.
Comments United States Cosmetics
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Comments

147 days ago by Diana Scott [send email]
I also signed up for the FREE trial offer, I had called the to cancel the trial.The person I talked to told me that I have to ship back the leftover product, also the restocking fee.What do they do repack it and ship it to another person? I can't under stand that they want the left over product! Who know's if you get someone else's left over product! If you plan to try the Dermitaage beware of All.It is misrepersented. If I had known about the return portion I would not have orderd it? BEWARE YOU MAYBE GETTING MY LEFTOVER's
47 days ago by Mike [send email]
next time pay with the virtual account and never ever have problem again .call citi credit cards and ask about virtual accounts . you will find out what I'm talking about .Good luck all

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