I apologize for any misunderstanding regarding the services you've been receiving from our company. There are no commitments with the free product. However, there is a bonus free trial period to membership websites that accompanies the free CD and we do our best to disclose this as it is stated 4 times throughout the ordering process - on the sales page, the order page, the confirmation, it is then also explained in the 1st paragraph of the Terms and Conditions of the offer. We offer the trial periods to give our clients a chance to use the service and see the value of it for themselves before they are billed for it. The trial periods are free for 7-30 days from the order date depending on which bonuses apply. We would not have charged you had you called customer service and canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer. That is why we have the Terms and Disclosures posted on the sales site directly above or below the "Ship My Kit" Button depending on the site you order from.
Here are the Terms and Disclosures that is directly below or above (depending on the site you order from) the "Ship My Kit" Button.
Terms and Disclosures. By clicking "Submit", I am ordering the Grant Master CD™ and trial membership for $1.99 for Shipping and $1.00 for Handling/Insurance, after the 7 day trial I will be charged $39.95 a month thereafter if I do not cancel. I also agree to the 14 day and 21 day bonus trials to Express Business Funding™ and Network Agenda™ for $7.95 a month and $9.95 a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy & Terms & Conditions. Charges will appear on credit/debit statements as "Easgrant1". For questions, call 800-479-0979.
For customer service you may call 800-479-0979 Monday thru Friday 9am to 9pm Eastern Standard Time and they'll be happy to assist you.
The Information on our Grant Master CD is general information that you can find for free on the internet. We have gathered the information and put it on an easy to access and navigate CD for your PC. This saves our clients the time and let’s face it frustration of having to search out this information on their own. That is why our Grant Master CD is free and you only pay $2.99 for the Shipping and Handling. Along with the Grant Master CD you receive a 7 day free trial to our Grant Resource center. This is our members website were you will be able to learn the entire process on how to write and submit a grant proposal. It is easy to start utilizing the Grant Resource Center by simply watching the tutorial videos that explain how to access all of the features on the site. Our team of writers headed by acclaimed Grant expert Dr. Porter provides a monthly cover story that provides the newest information on grants and grant related topics. We also provide a quarterly news letter that provides in-depth information on current trends in government and private funding. As well as the latest financial advice on how to find and manage grant money. You will be able to search grants through multiple grant sources. You can search for Federal, State, and Private Grants you can also search for Scholarships. Another exclusive feature of our Grant Resource center is that you can enroll in the Grant A Day program where a Grant is given out daily. In three easy steps you can apply for the Grant a Day program and you will be eligible for it as long as you are a member of the Grant Resource center. Here is the link to our testimonials site http://members.ravenmediainc.com/granttestimonials/ were you can read what some of our successful clients had to say about our program. Another feature we offer is our live one on one chat representatives. They are available to answer any questions you have along the way. All these features and more are designed to help you be successful in locating, applying for, and receiving a grant. The information that is offered through the Grant Resource Center website is more extensive than what other companies sell in coaching programs that cost a thousand dollars or more. So we feel that we are offering our clients the best value in the industry. We offer all this for a reasonable monthly fee of $39.95. Ordering our Grant Master CD also includes two fast action bonuses. The first fast action bonus is for Express Business Funding (EBF) which has a 14 day free trial. This program is designed to help customers through each step necessary to obtain a loan for a small business. This includes researching and putting together a business plan, presenting that plan to the SBA, filling out a loan application, and anything else that may be needed along the way. After the trial period, it is a reduced monthly membership fee of $7.95 because you are already a member of another of our programs. The second fast action bonus is a 21 day free trial for Network Agenda an affiliate company. That offers an online date book service that will allow you to keep track of your daily schedule and will even send you reminders to your email and or cell phone. After the 21 day free trial the service is $9.95 a month membership fee. We offer these trial periods to give our clients a chance to use our service and see the value of it for themselves before they are billed for it.
If you are another customer reading this and you can contact our customer service department at 800-479-0979 Monday thru Friday 9am to 9pm Eastern Standard Time and they will be happy to assist you. If you've already tried our customer service department and feel like you weren't treated fairly please contact me ASAP and I will address your concern immediately. Please email me at ryanr@wskc.org or call me directly at 435-773-1795 and I would be happy to address your concerns ASAP.
This is a total reap off, I never received any thing from them and they charged my account $39.95 and of course the $2.29 for the original CD that I have never recieved. When you call 1-800-487-7085 you have to demand your money back and do not back down. Make sure you get a refund claim number and name, date and time you spoke to the company. If you have to request a supervisor, do so, never back down thats what they want you to do.
We never recieved the CD also after two 39.95 payments. When I called last month to cancel they told me I couldn't and tried to convience me that I agreed to the charges. I read quite a bit f the tems and disclosures and I do not remember seeing anything about the 39.95 charge. Clark Howard will be getting a call from me so his listeners can prevent this from happening to them.
Same here. I didn't know I would be charged 39.95 EVERY month! I just called and cancled. I had to cancel 3 different things!! What a scam, but hey...they got 80 bucks from me!!
same thing happened to me -there's 2 different names this company is using . The rep tried to talk me out of canceling something I never agreed to. I'm awaiting my refund- do not need this!!
same here. I didn't know this would happen neither, but reading all the other complaints I got lucky, because they only got 1 month from me. Rep said couldn't get money back. this is a lesson learned.
They tried to suck 39.95 out of my account, called the bank
and put a stop to that.Next step will be to send facts to
the Washington State Attorney Generals Office in Olympia
Wa.and file a complaint of attempted fraud.This outfit is
as crooked as anything to do with scamming the public to line their own pockets.
Chet Van Meer
I am in the process of filing a complaint through teh Federal Trade Commission and possible send it through Congress to get some type of action taken on this issue. If the company (YOU KNOW WHO I AM TALKING ABOUT) reads this, I have begun taking htis issue to the Federal Trade Commission and possibly seek legal action.
I also did not receive anything and started getting billed $39.95 and thanks to the customer service number above, I was able to call and cancel the acct I, unknowlingly, set up with them. It's supposed to be effective today (7-14-08). So we'll see. Fortunately, I was able to get my bank to reverse the charges and be reimbursed for the $39.95.
Yeah, these are some slippery devils! Keep your eyes open folks!
I called and demanded to speak with a supervisor. She said she would credit me for this month only. The entire conversation, I held a very stern tone. When she said they would only credit the one month I said So you're not going to credit me for the month of June. She put me on hold and wow- turns out they will credit me for the two months they charged. I would suggest doing this when you call and demand your money be returned.
WHAT A SCAM!!!
These guys debited my account $1.99. I called my bank and they said to talk to Grant Search. The bank told me to not give them any information except the transaction number from my card. When I telephoned Grant Search I got Kate who had a very thick accent (from India is my guess). I would only give her my name but she wanted my address and phone number. I told her that I wanted my $1.99 back and that they should cease and desist. She told me to hold for a supervisor. The supervisor Ryan said he would help me. I told him I had never contacted them and wanted my money back. He asked for my phone number I told him I would give him the transaction number. He then asked for my address and I told him ALL I would give him was my transaction number. He then hung up on me. I have reported this at my bank as fraud. I hope they catch them. Well I guess it is a dream of them ever catching scammers like this.
I was also charged by the company Grantsearch. Also, however I was charged by Blockbuster.com, NW-AG.com, Market Pro Inc and GMP. Fortunately it was my credit card and all I had to do was report these charges as fraud and they will take care of it. Total of 10 seperate charges only amounted to about $85 but hey, $85 of my hard earned money!! ALWAYS USE CREDIT CARD, NOT A DEBIT CARD. Credit cards have way more consumer protection than many debit cards do. Just be sure to pay that balance each month. :-)
144 days ago by Ryan R. [
141 days ago by Dorene [