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Dealtree.com Complaints - They're the worst

Review all Dealtree.com complaints

Dealtree.com
Posted: 2008-07-01 by Johnson [send email]
They're the worst
Complaint Rating: 100 % with 1 votes
Company information:
Dealtree.com
United States
www.dealtree.com

By far, THE WORST online pay website out there. Confusing directions and misleading links. Clicked on a PayPal link, and instead, Dealtree processed my order...without a confirmation page to cancel. Ended up that they charged me too much, AND shipped to the wrong address. Called customer service 6 times and sent several emails, was on hold 5 out of 6 for 30 minutes and the 6th call I got hung up on when I voiced my concerns. I cannot express how frustrated I am with the inane and unhelpful service and process Dealtree just put me through. DO NOT DO BUSINESS WITH THIS COMPANY!
Comments United States Other
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Comments

58 days ago by Hal [send email]
I have been buying from this company for a long time now, and
what they advertise is what you get. Perhaps the confused, or did not follow instructions individual above may have a legit complaint. If and when (very rarely) something is wrong with my order I have been fully refunded. I am not aware of the individuals problem since he was not specific as to what the problem is/was. I hope he has been helped. As far as Im concerned this is a darn good company to do business with.
54 days ago by Ash Zaki [send email]
I had a really bad experience with Dealtree payment system. I use an international credit card for my payments and I use it for all my eBay purchases. I recently tried to purchase something from Dealtree and after I tried to checkout using PayPal, it took me to the Dealtree checkout system and advised that I cannot use an international credit card for paying, even though I wanted to ship the item to a US address. Secondly, If I keep my credit card information safe with PayPal, then Dealtree should not be able to tell if I'm using an international credit card or not, right?
41 days ago by Tmcdowell [send email]
I bought an item the end of June . It never came. It never even showed up on UPS tracking. I emailed 10 times and Faxed a letter. I get no respose. If someone knows a phone # let me know. They did not even answer the complaint I filed with paypal
28 days ago by Name [send email]
the number is 1-949-305-6600
9 days ago by Steve [send email]
There criminals. I have been scamed by them to. Completely unresponsive. Hal is one lucky dude to have done so many transactions with dealtree and to have had so many happy experiences. A quick internet search reveals many unhappy consumers.

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