Thank you for your post.
We are sorry to hear that you that you were unable to get in touch with the merchant for information regarding exchanging your product. We would be more than happy to look into this for you. Please call us directly at 1-855-631-6368, or visit our Contact Us page at www.dealfind.com/contact-us.php and a Customer Satisfaction Expert will be more than happy to assist you in rectifying this situation. Exchanging and returning products is the merchant's realm, and that is why you were directed to them. If you are experiencing difficulties contacting them, we will contact the merchant on your behalf and work with you and the merchant to ensure that you are satisfied with the deal you purchased!
As per Dealfind's Promise, nothing is more important to us than ensuring all of our customers are happy.
We apologize for any inconvenience caused and look forward to hearing from you soon.
Thank you for using Dealfind!
The Dealfind Team