Menu
DealDash Customer Service Phone, Email, Contacts

DealDash
reviews & complaints

www.dealdash.com
www.dealdash.com

Learn how the rating is calculated

4.2 406 Reviews

DealDash Complaints Summary

38 Resolved
72 Unresolved
Our verdict: Engaging with DealDash, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
Claimed
DealDash has claimed their business profile
Click here to get notifications about new complaints of DealDash. We promise not to send you any unrelated messages
Share
Write a review
File a complaint

DealDash reviews & complaints 132

Filter reviews by rating
5
284 reviews
4
1 review
3
2 reviews
2
2 reviews
1
7 reviews
Sort by:

Newest DealDash reviews & complaints

ComplaintsBoard
V
5:01 am EST

DealDash All users should avoid this site

Having not been an actual customer but a possible one that found bad reviews and read the TOS for the company all users should avoid this site. Said in their own terms that you will lose money...read it!

"BY REGISTERING AND USING DEALDASH YOU UNDERSTAND THAT YOU ARE LIKELY TO SPEND MORE MONEY THAN YOU MAY RECEIVE IN PRODUCT VALUE. MOST CUSTOMERS USING THE SITE GAIN LESS IN PRODUCT VALUE MEASURED IN MONETARY VALUE COMPARED TO THE AMOUNT OF MONEY SPENT TO WIN AUCTIONS. DO NOT BUY BIDS OR SPEND MONEY ON THE SITE IF YOU CANNOT AFFORD TO LOSE THE MONEY. DEALDASH IS CONSTANTLY ATTEMPTING TO MAINTAIN FAIRNESS AND BALANCE IN ITS AUCTIONS THEREFORE SOME NEW USERS OR USERS WHO HAVE LOST AUCTIONS MAY RECEIVE SPECIAL PROMOTIONS, ACCESS TO SPECIAL AUCTIONS AND/OR FREE BIDS THROUGH SITE FEATURES. THIS IS DESIGNED TO MAINTAIN FAIR PRACTICE AND HELPS BALANCE AND CREATE A GREAT AUCTION EXPERIENCE FOR ALL USERS."

Read full review of DealDash and 2 comments
Hide full review
2 comments
Add a comment
D
D
DealDash_Adam
, FI
Feb 05, 2013 3:04 am EST

I'm sorry to hear that you feel our website isn't for you. Our service attempts to make bidding in auctions a risk free experience by offering a 100% satisfaction guarantee on their initial purchase, allowing people to earn their bids back by purchasing the item at a regular price, and providing a bidding platform that has been vouched for by third party audits. However, the nature of any competition does carry some form of risk, which is why our Terms of use provides full disclosure about any financial risks associated with using our website. We feel that this honesty makes us the best alternative to traditional penny auctions on the Internet, which is why we've developed a reputation as the Internet's fair and honest source of legitimate bargains. If you have additional questions or concerns about this, please don't hesitate to contact our customer support staff. They're available round the clock to help people like yourself, or better yet, make your initial purchase and try us out for yourself. Your first bid pack purchase is fully refundable if you're not happy with your experience, no questions asked!

L
L
lake lady
Rice, US
Jan 07, 2013 12:42 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Access to special auctions? Iv gotten bids for things out of stock but they do not make up for the amount of bids i used and had bought nor does it help the amount I paid on my credit card for the win. Lots of money lost each time this happens.
No I have Walmart gift cards over $200 dollar worth that do not work on line or at a store register
DD reply to me about this by saying Sorry your Walmart cards do not work? wth kind of answer is that
They took my credit card money for them and they took my bids that I brought and paid for
This adds up to a lot more then the cards I'm holding here that do not work

ComplaintsBoard
V
4:39 am EST

DealDash What a joke I spent 598 for bids to win 170 worth of items

What a joke I spent 598 for bids to win 170 worth of items. first off their retail price of things are twice what they are worth. Just check the item on amazon before you bid. So buying the damn thing would be cheaper buy time their bidding bots drive up the price. Then to buy it now you have to pay their inflated price and you can get back the bids you bid. So if you pay twice what an item is worth then you get back what you bid. If you use this site im sure like me you will end up regretting it.

Read full review of DealDash
Hide full review
ComplaintsBoard
L
10:44 am EDT

DealDash Enjoy those overpriced Chinese trinkets now

That $15 dollar T.V. set is in NO WAY, SHAPE OR FORM $15... It's going to be around $900.00 by the time you're done! Secondly, this site uses ELECTRONIC SHILL BIDDING (ie BOTS) to hike the bids up to ABOVE RETAIL.

But for some reason, they get away with it. They are OUTRIGHT SCAM ARTISTS, who are completely MISREPRESENTING EVERYTHING about the prices that you pay, the phony "bidding" system and everything else. When you "win" an item for $15 and it really costs you $900.00... well, that is a BIG, FAT LIE, A CHEAT, A SWINDLE and most importantly -- it's a MISREPRESENTATION.

The sad, SAD truth is, most of the bidders are elderly and feeble minded. They think they "know what they are doing" and are basically like over-sized children who cannot be told "NO!" They throw away their life saving on junk they could be buying FOR MUCH LESS, right down the street for retail price.

This company makes it's living off of fleecing people who don't know any better. They exploit people's weakness because they know that if they don't, someone else will. They have no conscious and no soul.

And the funny thing is, they are too short sided to understand the FACT that THEY will be on the RECEIVING END of this "deal" in just a few SHORT years ;) Tick tock... you're running out of time DealDash employees... If you're so stupid that you think you can get away with swindling people out of their life savings and get away with it, well, I have news for you. You're stupid enough to be the next in line...

Pat yourself on the backs for the soulless world that you have worked so hard to create. One that takes advantage of our parents and grandparents when they get old. A world that is going to RIP YOU WITHOUT CARE in just a little while... almost as badly as it RIPS your children and grandchildren.

And you thought you were getting a DEAL? HA! HA! HA! More like a "deal" with the DEVIL. LOL!

Enjoy those overpriced Chinese trinkets now... while you still can.

Read full review of DealDash and 1 comment
Hide full review
1 comment
Add a comment
L
L
Lynn121600
, US
Apr 09, 2017 7:13 am EDT

DealDash is fun ... but not "fair and honest."

Their latest ploy is they make you spend $70 on a 600 bid pack when you join. Immediately you win 3 or 4 gift cards from Walmart, Dunkin Donuts, Burger King, Pizza Hut, etc., each wirth $10. And you win them for 3 or 4 cents each. Wow, this is easy, you think! I won 4 gift cards in 15 minutes!

Wrong. You didn't "win" anything. They're just refunding part of your investment. They put up those same auctions for everyone who joins, and only you can see them. That way everyone gets to experience the thrill of winning, and they're hooked.

Also, DealDash --
-- way over inflates the value of their prizes,
-- no longer offers gift cards as prizes (except for Total Trivia, one of their own scam websites), and
- uses bots (fake bidders) to drive up the auctions on certain high-end prizes).

So ... you can have fun. But be aware of the shady stuff. I'm amazed they haven't been shut down.

ComplaintsBoard
C
5:26 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

DealDash paid for bid package and never got them

I was bidding on a 250 dollar Wal-Mart gift card + 200 bids on 10/25/12. I had applied all the bids I had so I purchased another package. The package went through just fine and I got my bids. When I had almost went through these bids and had almost 500 bids invested into this auction I went ahead and purchased another bid package. I never received my bids for this package. I received an e-mail from the company that took my money and it stated that my bids would be added immediately to my account, they never were. I not only lost the 63.00 bid package I paid for, I also lost the auction in which I had so many bids and 15 hours of bidding into. I received an e-mail from Deal Dash this morning that stated they were sorry for the problem that I had and that everything was reset where it should be. Still...no bids. I have requested that I be sold the Wal-Mart card for what it ended up selling for since it was there fault that i lost the auction, and that I be given some of my bids that I paid for. I thought that this would be more than fair on my part. I have sent this e-mail and am now waiting for another response from them, for some reason I don't think it will be an 'honest and fair' offer from them as they state that they are 'honest and fair'.

Read full review of DealDash
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
A
3:43 am EDT

DealDash This is the worst site I've ever been on

This is the worst site I've ever been on, I bought a bid package last night, tried to bid on a gift card, it kicked me off 4 times, out of the bid, then it acted as if someone had won the bid. It kept telling me I needed to buy more bids (when I still had 100 left out of my 150). Right now I'm trying to get my money back. HORRIBLE.

Read full review of DealDash and 1 comment
Hide full review
1 comment
Add a comment
S
S
Steve in Las Vegas
, US
Dec 25, 2018 11:02 pm EST

I've seen the ads for Deal Dash and they sound so inviting! If something sounds too good to be true, It most likely is. Their prices sound so unbelievable, I do not believe them. Who thinks you can get a TV set for LESS than $2.00?
If you want to look for a good deal, try eBay. they do a good job of keeping the scammers out and if there is a problem it gets resolved, and you CAN contact them by phone, email etc. Also the sellers will work to make you happy with your purchase.

If you have been scammed by Deal Dash, contact your state's Attorney General, consumer affairs div (or what ever it is called in your state and the Federal Trade Commission (FTC) and inform them about it

ComplaintsBoard
H
5:53 am EDT

DealDash I was debited bids for auctions I didn't even bid on

I was debited bids for auctions I didn't even bid on. Then there was another auction that said I bid over 50 times and I didn't. By the way they don't give clear details on the process before you purchase bids. okay if an item sells for $5 it takes 500 bids to reach this and at 50cents a bid thats $250 they pulled in for a $5 item, pretty sweet wouldn't you say ? So I will stick with ebay where an item might sell for a higher amount but I don't throw a quarter away with every click of my mouse.

Read full review of DealDash and 12 comments
Hide full review
12 comments
Add a comment
B
B
Blince
, US
Dec 08, 2012 11:24 am EST

I am exceedingly frustrated with this site! I have several items that have not been delivered and they REFUSE TO CONTACT ME! I have sent nearly 100 emails and numerous request through the item request site. Their customer service is the worse I have ever seen. If I didn't know better they have been blocking my emails.

They have blocked me on Facebook because I wanted someone to contact me from customer service.
POSTED ON FACEBOOK:
Ok Someone here tell me how you contact DealDash. I have sent 5
messages through he dealDash website and there isn't a phone number
available. I would just be happy if they would send me an email stating
they got my messages but nothing. This is very very frustrating. i have
stuff that was supposed to come 2 weeks ago and I am not nervous about
things I won that I want as Christmas gifts.

DealDash Hi Starr, sorry for your troubles. If you give me your
username I will contact customer service for you and you can expect a
response shortly!
November 29 at 12:11pm

DealDash Thank you. I will forward that information on to Customer
service!
After a few more attempts I was blocked.

MISSING ITEMS: (I ADDED THE ONES FOR TODAY AS WELL)
$25.00 Cracker Barrel Gift Card
Estimated delivery date: November 12, 2017 - December 05, 2017
$25.00 Crackerbarrel Gift Card
Estimated delivery date: November 12, 2017 - December 05, 2017
$25.00 burger King Gift Card
Estimated delivery date: November 12, 2017 - December 05, 2017
$25.00 Applebees gift card
November 12, 2017 - December 05, 2017
due Nov 15
The Fun Apartment PlaYset Value $38.00
due Nov 30
$25.00 Applebee's Gift Card
due Nov 15
Pacific Coast Classic Dried Fruit Tray Value $45.00

I know this is small potatoes to some but I am on disability and was hoping to give my family a nicer Christmas. Some of the items that I won arrived and I was very eager to be a groupy but now I will not.

D
D
Drumuse
, US
Nov 30, 2012 11:43 am EST

This website is easy enough to win at and a great bidding experience, but what is the point if you NEVER RECEIVE your items. There has been much talk about the dealdash company having to expand, etc... But they should not have people bidding on items that they do not already have and can ship out when the people have won. Waiting over a month for gift cards (WHICH THEY SHOULD ALREADY HAVE IN STOCK) is unacceptable. DO NOT use this site unless you are willing to wait a very long time for the things you win.

B
B
Bilopere
, US
Mar 26, 2012 3:26 am EDT

If you like to literally throw away your money, I'll give u my address because thats what you'll be doing if you try to win anything on here. Awful!

J
J
Jirmek
, US
Oct 29, 2012 10:57 am EDT

After reviewing the comments here I most definitely believe you can win. Whether or not you will end up losing more then what you will gain can be questioned. I would beware because it's pretty known that they use bots to pose as people who are bidding. Especially when it comes to the high end auctions. My advice would be stick to the lower end items and watch carefully how the bidding goes. Obviously if there seems to be a person bidding an amount that it's far too much for the item then it's either an employee or computer.

L
L
Likare
, US
Sep 01, 2011 7:01 pm EDT

°I bought a large bidpack and having been on other penny auction websites i expected having bought a bidpack large enough to win something, but this website is just a waste of money. I have won stuff on other penny auction sites, but this one seems to make it impossible. your best bet is to stay away. After all, do you really think anybody would spend 80 bids bidding on a 15 bid bidpack? Only robots...

it doesnt take a genius to figure that out.

S
S
Shaky
, US
Aug 21, 2012 12:58 pm EDT

This used to be a great site until the inconsistent pricing of bids started. Now it seems like it takes 3 to 5 times the amount of bids to have a chance to win an auction. Another thing I do not like is the time between bids. The timer starts at 30 seconds until the price hits $2 then goes to 20 seconds and does not drop to 10 seconds until the auction reaches $10. Very slow! Good customer service.

D
D
DealDash_Adam
, FI
Jan 31, 2013 4:28 am EST

I'm sorry to hear that you're dissatisfied with your experience on our site. I am an employee of the company, and I assure you that everyone here is fully committed to ensuring our customers enjoy their bidding experience. In fact, we currently have a 100% satisfaction guarantee that covers your initial purchase with us! As another poster mentioned, there isn't a significant amount of detail in your post, but whatever the issue is I'm confident we can help. Please get in touch with our customer support staff if you haven't already, as they are available round the clock to help customers just like you, and are currently able to respond to customer queries within 24 hours.

M
M
mewhat
Grafton, US
Jan 12, 2013 6:22 am EST

I know you can win as well, I have won many times BUT, I do NOT recommend DealDash. Dealdash.com has terrible Customer support protocols, doesn’t have in stock a lot of the items it is selling, over inflates item value and then tries to negotiate worse deals when said item is out of stock (Bait and Switch). Also everything that was “out of stock” DD continued to auction the very same item over and over even after I was notified that it was out of stock. The Better Business Bureau has on file for all to see, that DD has “resolved” over 120 complaints in just the month of December 2017, (these are ‘resolved’ complaints…can you imagine how many were filed, and not resolved yet?) Why so many complaints? The following DD practices, lack of honesty and integrity is what led to all the complaints (this is why I and SO many others have complained): Because DD takes your money, and does not ship all the products it sold you, and/or double bills your PP account, and/or ships a damaged/non-working product, and/or sends you a 50 dollar gift card when you win/purchase a $250.00 one, the list goes on and on. These are all just examples of their bad faith practices and complete lack of customer support is appalling. STEER CLEAR OF DealDash! And if you're already invested and feel duped by them there are helpful sites to try to get your items and try to get some resolve such as BBB, Paypal, Internet Crime Complaint Center and numerous facebook pages for people that feel they need help such as dealdashripoff among others. Good Luck to those in my shoes and congratulations to those that never visited DealDash.

M
M
mlehardman
Las Vegas, US
Dec 22, 2012 12:22 pm EST

VISIT www.DealDashRipoff.com Help us mobilize against these Bad Faith practices! Dealdash.com has terrible Customer support protocols, doesnt have items it is selling, over inflates item value and tries to negotiate worse deals when said item is out of stock.
Dealdash.com is a ripoff and a scam IMHO

Like our Dealdashripoff page at https://www.facebook.com/pages/Dealdashripoff/385610081531297

R
R
ruralcarrier
Heflin, US
Dec 16, 2012 8:16 am EST

I also won and item and then waited to the ending of time for me to receive it. Deal Dash came back and said they were out of stock and offered me 900 bids and 2 small gift cards. The rod and real that I won sold for over the amount they were offering me. Finally after several weeks of emailing them I took the 900 bids. I placed the bids with only one item and I didn't win this one. I noticed that before I placed the bid on the other item the same rod and real was back up for bids. I really lost money on this site but can say honestly that I will never be back on this site again to bid on anything. They have gotten all the money from me. People really needs to check this site out first before purchasing bid pack. Could never find a phone number for this company.

ComplaintsBoard
B
3:23 pm EDT

DealDash Avoid this place at all costs

I am talking about the android tablet I was bidding on. The way the advertising reads it sounds like you get a credit for the bids but you really don't. They add them onto the value of the product and then deduct them. The buy it now price was 189.00 (for this tablet I can bay anywhere for 79.00); I thought ok well 189.00 - 171.00 = 18.00. But no they put these bids back in my account and charge me .60 each so I can waste more of my time trying to get overpriced items at a "deal". So I paid .17 wehn I bought the bids and then charged another .60 IF i wanted to do the Buy It offer.

Read full review of DealDash
Hide full review
ComplaintsBoard
M
3:18 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

DealDash - This is not as honest as it claims

After watching people who were not in before the 5.00 mysteriously appear (and look like they were there). I complained to the site. Now I am unable to use the remaining bids I have! Coincidence?? I think not. Find another site people!!...this is not as honest as it claims!!!

Read full review of DealDash and 4 comments
ComplaintsBoard
E
5:29 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

DealDash Bids were not showing up in account

I recently joined the DealDash penny auction site. I have had some bad experiences on other sites and DealDash came highly recommended. Shortly after joining DealDash I had a problem with purchased bids not showing up in my account or disappearing. After documenting my issues and when they occurred the folks at DealDash were able to find the problem and fix it quickly. They gave me my lost bids back and took responsibility for the problems I was experiencing. They were very fair and honest in handling my issue. They didn't try to hide behind the "it is a problem with your computer and browser" which is what I was told by other auction sites that I no longer participate with. Since the fix was implemented I have had no problems. I would suggest DealDash to others but remember to do your homework. When ever I have joined a penny auction site I observe the bidding habits and the system behavior before placing my first bid. Many people will try to game the system and win everything in site, all day and everyday. DealDash has limits to allow everyone to have a chance at the bigger items. All you can ask for is a fair and honesty chance to bid on items of your choice. I have tried and bid on 7 different auction sites and DealDash is the first one to take the time to help me solve my issues. The only time I heard from the other sites was when they wanted to sell me more bids.

Read full review of DealDash
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
R
10:34 pm EDT

DealDash Somebody is making money on this website, and believe me, it isn't the consumer

Somebody is making money on this website, and believe me, it isn't the consumer. I bought 100 bids for $60, and cannot believe what is happening on some of the items I have bid on. For instance, I was bidding on a Mac laptop and there was always one constant bidder for 40 hrs straight. This bidder bid at least 5 times per minute, at 60 cents per bid for over 40 hrs. Tell me this isn't rigged! My strong opinion is that this website is rigging the bids to get the most out of people. If you have between 2 hrs to 48 hrs of time to constantly remain on this site bidding to save a dime, then all the power to you. I don't, and basically just threw $60 away to the wind.

Read full review of DealDash and 1 comment
Hide full review
1 comment
Add a comment
I
I
IDesign4mykids
, US
Nov 20, 2012 6:31 am EST

Just started the DealDash process. Joined an auction...and am watching 4 people out bid each other in the same order for the last 30 minutes, always in the same order, always at the same amount of seconds left, and it is not the 3 seconds for the Bidding Buddy. That is not a coincidence, that is a scam.

ComplaintsBoard
A
8:52 pm EDT

DealDash If you don't bid before 5 seconds of the timer, most likely your bid won't get through

I've tried quibids and thought dealdash would be similar so I signed up for a bonus bid package worth $84. However, I didn't realize how slow their network is! If you don't bid before 5 seconds of the timer, most likely your bid won't get through. My bids were so laggy that I lost 3 auctions because the network didn't register my "bid." I know it's not my internet connection because quibids work just fine! Now I have a bunch of bids that I don't know what to do with. I contacted customer service but I'm not sure they will allow me to refund my money. Stay away!

Read full review of DealDash and 10 comments
Hide full review
10 comments
Add a comment
P
P
projector Epson
Red Bluff, US
Sep 20, 2014 9:37 pm EDT

This is the third time I'm writing this. You send what I say to be spell check. But you haven't answered me. Why you afraid ?

P
P
projector Epson
Red Bluff, US
Sep 20, 2014 9:30 pm EDT

Again I buy 500 bid at $75.00. Then I buy 220 bids at $33.00 about $108.00. Now I'm seeing it, just slip away and nothing to show for it, except feeling like a fool and taken !

P
P
projector Epson
Red Bluff, US
Sep 20, 2014 9:27 pm EDT

Again I buy 500 bid at $75.00. Then I buy 220 bids at $33.00 thats about $108.00. Now I'm seeing it, just slip awayanaway and nothing to show for it, except feeling like a fool and taken !

P
P
projector Epson
Red Bluff, US
Sep 20, 2014 9:19 pm EDT

Again I buy 500 then 220 bids a 75.00 and $33.00 and I'm going to lose it all. This is not fun! . How come?

R
R
RWPnKC
Overland Park, US
Jun 02, 2014 1:06 pm EDT

DEAL DASH got one thing right...the name, you make a deal then they "DASH" with your cash. The term RIPOFF does not even begin to define the actions of this so called "Fair and Honest "bidding site. Just remember advise that I'm sure each and everyone of us have heard at some point in our lifetime. "If it's too good to be true, it probably is." If your in the mood to give away money...just send it to me. You will at least be contacted and will receive a sincere THANK YOU. STAY AWAY!

C
C
CindyRay 752
Warner Robins, US
Dec 13, 2013 5:37 pm EST

On November 26, I went to dealdash to try and see how the site worked. I was given 60 tokens equal to $60 with the understanding that if I didn't win an auction, I would get my money returned( $60, ) to try others. This site does not really act like any other auction that I have ever participated in. I learned my lesson the hard way. I won't ever use this site again.

D
D
DealDash_Adam
, FI
Jan 29, 2013 4:53 am EST

I'm sorry to hear that you were dissatisfied with your experience on our site. Our development team works round the clock to ensure that the site runs smoothly, and we currently provide service to over 1.5 million registered users. We also have a 100% satisfaction guarantee covering all initial bid pack purchases, so trying DealDash really is a risk free proposition! If you have additional questions or concerns regarding this matter, please don't hesitate to contact our customer support team. They're available to help customers just like you, and are currently able to respond to all customer queries within 24 hours.

M
M
mewhat
Grafton, US
Jan 06, 2013 10:28 am EST

Please know you are not alone, there are many, many unhappy DealDash customers. If you are on facebook, lookup dealdashripoff on facebook, It’s a community of others just like you, where you will find a wealth of information. You can also go to dealdashripoff.com for help and suggestions. I hope you get some resolution to your issues...good luck!

D
D
deejay1954
Sun City, US
Nov 09, 2012 6:11 pm EST

I won a bid...lol won? After 3 emails and 2 phone calls leaving a message...I have not heard from them. The site won't let me pay for my winning bid. It was my first time on the site. They got my money...but they lost a lot more in bad publicity. Its posted on my facebook and I have a lot of friends that will be re posting on there site, regarding my experience with Dealdash.

X
X
Xeroid
Medina, US
Mar 02, 2012 11:56 am EST

If ANY of your bids were obtained without paying the FULL PRICE, they will not refund any of your money. Their servers are WAY to SLOW for the volume. I started bidding on an item with at least 5 seconds to go and click after click were ignored as I watched a "regular" win the Ipad. I have about the best setup you could have with Roadrunner EXTREME, an I7 CPU with 16 GB RAM, Gigabit networking, etc. and it was late enough that there was NO OTHER activity on my end. Because I had bought my bids at a discount, their terms and conditions say they will not refund. My complaint here is enough to allow them to remove all my paid for bids, as well.

STAY AWAY !

ComplaintsBoard
D
7:02 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DealDash has left an official reply on this complaint.

DealDash Whatever you do, do not waste your time here

Dealdash.com has some serious issues, website was attacked, before the attack I had like 38 bids, then after they "fixed it" I had -54. Not sure how you get negative bids. Told them about it and then I had zero. I wrote to complain and was told that is what I am supposed to have!. Whatever don't waste your time there are much better sites out there, more professional, better programming and better run.

Read full review of DealDash and 170 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
170 comments
Add a comment
W
W
Watt1505
Florida, US
Nov 28, 2023 10:09 am EST

I did not win the bid. I stopped bidding. Why did you take $30.00 from my credit card.

This is dishonest

G
G
Glenda Newby
, US
Oct 11, 2023 6:36 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I was simply looking at the site recently. I did not authorize payment or membership. I do not choose to join. Please cancel my membership and refund my money. shazzbott_7@ yahoo.com Glenda Newby through PayPal. Billing date is October 1, I was looking online at that time.

S
S
shukla g
, US
Oct 11, 2023 8:38 am EDT
Verified customer This comment was posted by a verified customer. Learn more

This power saver electric product then other much costly e commerce site

View 0 more photos
N
N
Nora Merced
, US
Oct 01, 2023 5:15 am EDT
Verified customer This comment was posted by a verified customer. Learn more

This is a scam, I just created and account and they charged right away $39 to my card. I want a refund.

B
B
Baby yoda
Dixon, US
Sep 25, 2023 2:06 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I was charged 30.80 on my cash card & I have no idea what this is all about deal dash I am on a certain low income here & I was alerted by the cash card that this was taken out of my account so they deactivated my card now over this this happened on September 19th 2023 st around 7:30 pm I would like to get a refund somehow if I could please

M
M
Marissa Anderson
, US
Sep 23, 2023 7:30 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

They charged my card without saying of fees.,I want my 39.00 back. I was not aware of it it so I feel that it was a craid

D
D
Danny Dorsey
, US
Aug 23, 2023 1:46 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I’ve never use the side I was browsing through it and it charged me $30. I don’t know if I want.

But of course, I never expect to get a refund and just crooked site

Now you want me to sign in on Facebook funny, you know who I am when you want to collect my money.

crooks

R
R
Raishon Stanley
, US
Jul 16, 2023 1:27 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Yes hi my name is raishon and I didn't buy anything vin here and now all my money from my card is gone and I want my money back

D
D
Dawg Dutton
Hagerstown, US
Jun 28, 2023 7:49 pm EDT

On about 20 Jun your company took out $30.00 off my card without my permission. I want the money back and want an answer to why you took it off my card. I only looked at the site. I did not order anything from you My account which I have closed is under wildbilldutton@gmail.com

S
S
scot129
Phoenix, US
Jun 15, 2023 1:17 am EDT

I did not authorize this charge and I do not want to become a member of Deal Dash. Will you please correct this, my credit card bill reflects the unauthorized charge of this $30.00 on June 1, 2023 Thank You

D
D
DealDash
Sunnyvale, US
Jun 16, 2023 3:23 pm EDT
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of scot129

We're sorry for any misunderstanding. DealDash operates on a pay to participate model, where bids are required to be purchased in order to participate in the auctions. We do have a 100% Money Back Guarantee on your first Bid Pack, so I have issued a refund for that now and sent you your refund details via email. If you have any questions, please let us know at support@dealdash.com. Have a great day! 😊

DealDash Customer Reviews Overview

DealDash is a pioneering online auction platform, offering an engaging 'pay-to-participate' model where users bid on an array of products from electronics to household items. Reviews of DealDash frequently highlight several standout features and positive experiences, demonstrating the platform's overall user satisfaction and its unique position in the online shopping landscape.

One of the most common praises among DealDash reviews is the excitement and entertainment value provided by the auction format. Users often mention the thrill of the bidding process, with each bid incrementally raising the item's price and extending the auction time. This makes DealDash not just a shopping platform, but also an engaging game that adds an extra layer of enjoyment to the online purchasing experience.

Many users also commend the extensive range of products available on DealDash. The platform features a diverse assortment of items, from high-end electronics and gift cards to practical household goods. This product variety ensures that there's something for everyone, enhancing the platform's appeal to a broad audience.

The 'Buy It Now' option is another feature frequently praised in DealDash reviews. This feature allows users who didn't win the auction to purchase the item at its regular price while refunding any bids they used. This innovative approach minimizes the risk associated with the auction model, making DealDash a more accessible platform for a wider range of users.

DealDash's commitment to customer service is often recognized in user reviews. Many customers highlight the company's prompt and helpful responses to queries and issues. This efficient customer support, paired with the platform's user-friendly interface, contributes to an overall seamless shopping experience.

Furthermore, DealDash's commitment to transparency is noted positively in many reviews. Users appreciate the detailed explanations provided about the bidding process, as well as tips and strategies shared to enhance their chances of winning.

In summary, DealDash is widely recognized for transforming online shopping into an exciting and potentially rewarding experience. Its innovative auction model, diverse product offerings, and dedication to customer service have earned high praise from many users. Through continuous refinement and innovation, DealDash is poised to maintain its position as a preferred online auction platform.

DealDash In-depth Review

Overview: DealDash, established in 2009, is an online bidding platform where a broad range of products are up for auction. The site offers an exciting and unique shopping experience, allowing participants to bid on items for the chance to buy them at drastically reduced prices.

Website Design and User Experience: The website sports a clean and intuitive design allowing for easy navigation. Categories are clearly defined, and users can quickly view items up for bidding. The user experience is overall pleasant, with the website functioning smoothly without noticeable slowdowns or bugs.

Range of Products/Services: DealDash offers an impressive range of products categorized into major sections like Electronics, Home Decor, Fashion, and more. This scope enables users to find most of what they might be looking for, all in a single platform.

Pricing: To start bidding, users need to buy bids in packages, with each bid increasing the price of the item by $0.01. The initial cost per bid is higher compared to some other bidding sites, however, DealDash often offers discounts on bid packs.

Bidding Process and Rules: The bidding process on DealDash is straightforward, but it does require strategic planning. One unique feature is the "No Jumper" policy, preventing new bidders from joining after the price has reached $5.00. This reduces competition and increases chances to win.

Shipping and Delivery: A major advantage is its free shipping policy. The platform ships items nationwide, though delivery times may vary based on the product and location.

Customer Support:: DealDash’s customer support has a favorable reputation. Their service is described as responsive and helpful. They can be reached via email, and users report relatively quick response times.

Return and Refund Policies: DealDash offers a full money-back guarantee for customers unsatisfied with their first bid pack purchase, justifying their claim of a risk-free trial. They also have a clear return policy for items which are damaged or not as advertised.

Reliability and Trustworthiness: With over a decade in operation and millions of customers, DealDash has proven to be a reliable and trustworthy platform. They've gained the trust of users by delivering on their promises and ensuring auction winners receive their items.

Mobile App Experience: Available on both iOS and Android, the DealDash app offers the same thrilling experience on the go. The app design is clean and user-friendly, providing the same services as the full site.

Social Responsibility: Though no prominent social responsibility initiatives are highlighted on the website, the company is known to have participated in local community initiatives.

Final Verdict and Recommendation: DealDash offers an exciting and potentially rewarding shopping experience. As with all auction sites, there's some degree of risk, and you're not guaranteed to win. But with strategic planning, patience, and a little bit of luck, you could score some incredible deals. Whether you're there for the thrill of bidding or hunting for a bargain, DealDash is worth trying.

How to file a complaint about DealDash?

### Guide on Filing a Complaint Against DealDash on ComplaintsBoard.com

1. Log in or Create an Account:
- If you have an account, log in to your ComplaintsBoard.com account. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with DealDash in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with DealDash.
- Mention key areas of concern.
- Include relevant transaction details.
- Explain the nature of the issue.
- Describe steps taken to resolve the problem and the company's response.
- Share the personal impact of the issue.

5. Attaching Supporting Documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you seek.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission Process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clearly defined to assist you in effectively filing a complaint against DealDash on ComplaintsBoard.com.

Frequently asked questions (FAQ) about DealDash

Expand Collapse all
Is DealDash a legitimate platform?

Yes, DealDash is a legitimate 'pay-to-participate' online auction platform operating since 2009.

Does DealDash have real auctions?

Yes, DealDash holds real auctions for a wide variety of items ranging from electronics to household goods.

Are the items auctioned on DealDash new and unused?

Yes, all items auctioned on DealDash are brand new, unused, and come in their original packaging.

Does DealDash have any certifications or affiliations?

DealDash is a Better Business Bureau (BBB) accredited business and is recognized for its ethical business practices.

Are the auctions on DealDash fair?

DealDash uses proprietary software to ensure that all auctions are conducted fairly and that every bid is accounted for in the system.

Are the user reviews for DealDash genuine?

Yes, the reviews of DealDash you find online are from real users sharing their experiences with the platform.

Does DealDash really deliver the items won in auctions?

Yes, DealDash delivers all items won in auctions directly to the winner's specified address.

Does DealDash have transparent bidding policies?

Yes, DealDash maintains transparency in its bidding process and provides detailed explanations about the bidding process on its website.

Does DealDash have a valid business license?

Yes, DealDash operates with a valid business license, adhering to all necessary regulations and standards.

10. How long has DealDash been in business?

DealDash has been in operation since 2009, making it one of the longer-running online auction platforms.

11. Does DealDash have a good reputation?

DealDash has received both positive and negative reviews, but it generally enjoys a good reputation for its unique auction model and customer service.

12. Can I get a refund on DealDash?

Yes, DealDash has a refund policy. If you're a first-time customer and haven't won an auction, you can get a refund on your first bid pack purchase within 90 days.

13. Are there any lawsuits against DealDash?

As of my last knowledge update in September 2021, there were no high-profile lawsuits against DealDash. However, for the most current information, please check the latest online resources.

14. Are DealDash's payment gateways secure?

Yes, DealDash uses secure payment gateways to ensure the safety and security of all transactions on the platform.

15. Is customer information safe with DealDash?

Yes, DealDash adheres to data protection regulations and uses secure protocols to protect customer information.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

DealDash contacts

Phone number

+1 (855) 455-3325

Website

www.dealdash.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with DealDash?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with DealDash Customer Service. Initial DealDash complaints should be directed to their team directly. You can find contact details for DealDash above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about DealDash. Discuss the issues you have had with DealDash and work with their customer service team to find a resolution.