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4.2 406 Reviews

DealDash Complaints Summary

38 Resolved
72 Unresolved
Our verdict: Engaging with DealDash, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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Newest DealDash reviews & complaints

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6:29 am EDT
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DealDash It is not fair

I'm sure they cheat customers showing them different offers and information. I don't think it's fare. Most of the deals newcomers see are not available for those who have been out there for a while. Why does it work this way?
I'm a regular customer and didn't find deals that my mom as a new user had. What's the point? Do you think it's honest and right?

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7:47 am EDT

DealDash bogus overpriced products

Deal Dash has many products that they have set up like they are selling products only there and on Deal Dash for way over inflated products. For example AAVA Products. It has a website that only sells the products there and at Deal Dash and not anywhere else. I checked Neimun Marcus and you can get for example Stateless Steel Flatware, their most expensive brand, for hundreds of dollars less than what this website and Deal Dash says what this produvct is worth. Funny this website is selling Finnish Products and Deal Dash is located in Finland. Interesting is that the box says it is made in China.

This same things goes for many products sold on Deal Dash.

As far as electronics go, they probably buy the products at a deeply discounted rates and sells you at a retail price that is at a unbelievably market up price. Do yourself a favor and check the prices at real stores, plus oftentimes these items are sold at a huge discount, especially from November till January.

Oh and some of these products you'll see selling on Amazon. They're from winners at Deal Dash, lol.

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7:30 pm EDT

DealDash request a refund

I subscribed to deal dash yesterday and it requested for account detail which I submitted not knowing that the sum of $75 has been deducted in my account. when I try it, I notice that it is time consuming which can consume several hours if care is not taken. I am a busy person who doesn't have such time to waste. When I mistakenly press a button, it deducted another $30.80 unannounced. I tried to cancel it, but their is no cancelling option. With this I am gladly request for refund of my money and deactivation of my account details.
Thank you.

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Danielle Farnum
, US
Aug 29, 2020 1:54 pm EDT

just was looking at different sites and when i came across the deal dash i singed up not knowing it wasnt going to be for me they charged my card right away with out me even picking or ordering anything

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6:18 pm EDT

DealDash bids

Don't waste your money with this site called Dealdash.com!.I registered thinking I could get something out of this and they end up getting something out of me.They trick you into thinking it would be easy at first and of course I won bids on the first go around and there was more than one player at first, Second time I played, When you narrow it down to one player, Guess what?Other players jump in and you don't have a snowball chance in heal to win, just when your down to your lowest bids And that's a fact!

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Vance Mathews
Portland, US
May 08, 2022 6:28 am EDT

Be Careful it is Not what it seems Sometimes and many times.

There are deal dash accounts bidding against you (Fake Accounts), to drive the price up!

Buyer beware:

DO the MATH of Cost of Bids and then the price SO you do not cheat yourself.

Sometimes it is better to Buy the item and get your Bids back!

Then Retire from Gambling!

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A
2:31 am EDT
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DealDash Item was not received

In my opinion Deal Dash is nothing but scam and waste of money.
I signed up, made some bids and won an item. I was extremely happy and that time I really thought that Deal Dash was a trustworthy company, but I realized who they really were when it was already too late.
My item never arrive and more than two month already passed. They claimed that it was on its way but were not able to give any information about its location and status.
I regret I wasted my precious time and money! Please, don't deal with this scam business!

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2:48 am EDT
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DealDash avoid dealdash at all costs and don't waste your money here!

No matter how many times I tried to win something there was someone who made a bigger bid! Deal Dash is nothing but scam and there are fake bidders on that site who will always make bigger bids than you and they will not allow you to win.
I just wasted my money on Deal Dash and never won anything because these people did not allow me to do so. Several times I even won, but then I received a message stating how sorry they were but in the final end someone made another bid. What a scam and joke! Avoid Deal Dash at all costs and don't waste your money here!

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6:13 pm EST

DealDash Paying for bids and product equals overpaying

I now bid at Tophatter where the bids are free and you actually WIN. I have paid no more than $20 bucks on a product. They also have a better selection of products. I wasted a lot of money at Deal Dash and I became convinced that people who work for the company pose as bidders and the same few outside bidders know the secrets of winning from being on the site when it started. The site takes money for bids that add up fast and why would someone pay $120 for a $30 gift card? Because they are the same few bidders that continually win bid packs. Those so called "winners" that you see advertised did not pay $40 for a 50 inch flat screen they bided over 400 times and actually paid $440! But you will not hear about that and the auctions never end, at Tophatter the auction ends in a couple of minutes. Deal Dash owners should be billionaires off of dumb Americans as I am sure the owners are Asian.

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Update by tophattergirlnow4life
Feb 28, 2017 6:33 pm EST

I almost forgot one very important thing...Multiple people bid on one item therefore that same item has been purchased by all of the people bidding on that one item except one person that probably overpaid with bid cost and the final cost of the product. Not to mention that one product has been paid for multiple times! what a way to get rich quick by the owners and pay for the same cheap product s several times over by the way of bids!

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10:24 am EST

DealDash Not a true company

I have in-laws that all wanted to sign up for this and they all got kicked off due to the policy states only allowed two per household well my in-laws live in different houses they are nothing but a scam and trying to get your money back that you have reaming is a joke I would like to tell people that they need to avoid this website as much as possible along with people need to report them to the federal business bureau

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8:45 am EST

DealDash Waste of money

I tried to use Dealdash several times and never won anything. I have no idea how this thing works and what I need to do to won. I wasted my money, tried to make bids and nothing. Even when I really looked like that I was a winner last moment there was always someone who made the last bid! I do not recommend Dealdash because it's impossible to win something. You will just lose your money and that's all.

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tophattergirlnow4life
, US
Feb 28, 2017 8:22 pm EST

Cheaters use devices to know when you have run out of bids...be it in house or others bidding. Most high ticket items are falsely advertised and you may never receive them at all. You may spend $400 in bids just to pay $80 for a 50 inch flat screen TV just to use as an example. As, the other bidders bidding along with you so that the TV is paid for several times over just to receive a lower quality if you receive the TV at all! It is being shipped from overseas anyway so it also may take a month or longer to receive. You WILL receive $30 in food gift cards quickly. Forget about winning great deals after you get them. You will not understand why someone will pay $140 for a $30 gift card. The old time bidders know how to beat the system using bid packs. So they are not really paying that much for it. But everyone else bidding has paid for it 100's of times over in bids. So the owner(s) of this company are genius and I highly doubt they are American as the quality of products and product selection stinks. Like over processed "from China" cheap goods.

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K
4:23 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

DealDash Bidding scamming u name it

Started out OK, won a few bought a lot to get bids back. Last couple of weeks nothing. Two or three bids later sold. Every single time. Once in awhile pk but constantly? Like they did it ion purpose. Customer support same old story, sometimes happens like that. Yeah, but not always. Now out hundreds of dollars and probably over 5000 bids. Shame on you and me for actually it might change. My daughter wants to play and I saids No way.!

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Update by katcapone
Nov 04, 2016 5:01 pm EDT

Started out OK. Won some bought some. Then nothing. Hundreds of dollars n thousands of bids later, nothing, zilch. No big items and every time I run out of bids, wham cpl. Bids later, Soles. Almost like they're watching n tthen bid😢😠😬 Customer support? Yeah, right! Same old song, sometimes it happens. Sometimes, not EVERY time! Have ten bids left, may as well throw them away too

Update by katcapone
Nov 06, 2016 4:07 pm EST

Updating. Had ten bids left and bid. They must read reviews or something Cruz I actually won a stuffed animal for two cents. So believing in good of people yeah, you guessed it. 500hundred bids later, right back where I was two weeks ago. Nothing. As soon as bids were gone next, Sold. Keep getting requests for info so they can contact me but never a one gmail. Still would like to believe in good but getting harder to do. I figure I paid for that little critter today n then some.

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7:09 pm EDT

DealDash Deal dash processes, unethical behaviour

I wanted to check out Deal Dash and when I signed up I was automatically charged $70.00 for at the time, I was not sure what it was for, I got caught up in the whirl of bidding. I want my money back. this is a SCAM!

I am also unable to LOG OUT!
Where can I disable and close this ridiculous account?
I am not happy with this company and its practices! I was charge for nothing!

6/24/16 was the date of activity and charged.

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Wine Is Good
, US
Jun 27, 2016 2:53 am EDT

" I was not sure what it was for, I got caught up in the whirl of bidding." Translates into "I was not paying attention to what I was doing and clicked something I should not have."

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D
6:12 am EDT

DealDash Keep away!

Stay away from DealDash, there is no way to win anything! I found this website and thought that it was an excellent idea so I decided to try and find out how lucky I was. At first everything went well so I placed several bids. I wasted over $200 in total and did not won anything! Know it was my fault but I learned my lesson and I will never use DealDash again, because they are taking your money and don't allow you to win anything! Keep away!

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Pooh bear!!!
, US
Mar 09, 2017 7:15 pm EST

You can spend hours even days bidding on an item at this sight. Stayed up all night to bid on an item. Then someone who had put in one bid when the auction started came back in after sleeping all night and started bidding again. I had already put in over 3000 bids. Tried to stay in but it just got ridiculous! This not only allowed but encouraged in the sight rules. My neighbors have quit the sight for the same reason and are encouraging everyone to stop. When the sight sets a limit on how long you can lay dormant before you can no longer bid on an item, I might consider trying it again. This has happened to me over and over and am not longer willing to play with the cheaters or give a company my $ that encourage it.

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E
3:34 am EDT

DealDash Time bomb

When I signed up I had to enter all my private information and also my credit card number. After I signed up I found out they've charged my card for who knows what! I immediately contacted Dealdash support and received an automated reply that made absolutely no sense. There is no way to enter the site without providing all personal data and a credit card number! This website is a total joke! I want my money back and I also want to hear some explanations. Please, stay far away from this place, this website is not trustworthy!

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8:18 am EST

DealDash Bidpack fee!

I just signed up and I realized I had been charged over $70 for who knows what! I immediately went online and checked the reviews ad only then I realized I was charged for some bidpack. I didn't even know what I was charged for until I really looked! I'm extremely disappointed. All I want is my money back. I'm just a student so I don't have that much money to waste. I hope they'll be hones and will give me a refund. Never expected something like that from Dealdash.

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9:32 am EST

DealDash Not fun at all!

You have to be lucky to ever win something at a good price here. DealDash is not fun at all, just a waste of time! I was bidding with someone all night long. I was extremely angry that other people can jump in after 5 or 6 hours. I think that it is unfair and there should be some type of restriction. on that. Also, the prices on DealDash are too high. Same things on eBay costs like 80% less. I wanted a present for my sister, but got nothing but debt here. Don’t waste your money and time, not worth it.

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9:07 am EST

DealDash don't use this site and avoid it

Don't believe this website, don't use it and avoid it! They are playing dirty and use scam methods to steal money from their clients. In the beginning they will let you win some small things($10-15 range), but that's only the beginning of the end. Once you win a couple of small things, you wont be allowed to bid on cheap items any more. You have to bid on the more expensive ones. You'll give them your money, but you will never win anything expensive. When you look at the winning history of a certain item, the current auction prices for the same item aren't even close to the real price. Don't become their victim, it's just a game, where you will only lose.

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12:58 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

DealDash And the Award for Scam of the year goes to DealDash.com

I recently came across DealDash.com and thought it was a fun way to catch some real bargains. They offered "Free Shipping" on all items and a special "Bid pack" sale which was 220 bids for $33, 500 bids for $75 and so on. I started small, leveled up quickly and earned tons of additional free bids. It was close to my sons birthday and when I saw that they offered bigger items like Bicycles and Basketball Hoops I got a little to excited and went for it. Long story short; I went for the Hoop and ended up purchasing additional bids for around $300.00 on top what I spend already. I did check the same Item online with different stores and figured the $300 was fair since that was the average online price. I also thought I would surely win with over 2000 bids available since the other big ticket items were going for close to nothing around 2:00am. Plus, if I would win it for less or equal price on DealDash I would save a trip to the store and not fight with a mega box or pay big time on shipping from elsewhere. With only 3 people bidding on the hoop that late at night I decided to set it on "Autobid". When I woke up the next morning me and 1 other person were still going at it and with plenty bids left I kept letting it do it's auto thing. This went on for almost 12 hours total since other ppl who bid early in the auction came, bid and moved on. This was the funny thing; Right before I ran out of bids a 3rd person jumped in, I ran out of bids since I wasn't willing to spend anymore money, the last jumper bid a few more times...and the Person I went against for hours won...Hmmm? DealDash offered me a "Buy it now" option for $336.00 and would re-credit me all bids I spend on the auction. I sat on it for a few days and decided to do the "Buy it Now" option since I at least would get all my bids back that I would then use on smaller auctions, instead of walking away empty handed after spending almost $400.00 total.
I made the purchase on Feb. 21th and DealDash send me a shipping confirmation that the item be delivered between march 1st -24th. I was a little upset since it would be delivered after my sons B-day. In the meantime I went back to the site since I had 2700+ bids re-credited. Needless to say... I only won a few minor auctions with a total retail value? of $58.00 and continuously lost against the same ppl over and over thereafter. On March 11th I received an email that the purchased Item was undeliverable and that I could get the amount I spend back in bid credits or Gift cards from various stores. I about flipped a lid but picked the offered refund option for $350.00 in Target Gift cards since I no longer wanted to deal with DealDash. The girl who I dealt with was at first responding fast and seemed to be understanding with my complains. A few days later I received an Envelope from DealDash with only $300.00 worth of Target Gift Cards. At that point I wrote DealDash a long Email calling out the rip-off and that I want the remaining refund that is owed to me since the "Buy it now' deal was $336.00
I believe the scam is as simple as this; DealDash sells lots of bids for a high-priced" Deal" and then outbids their customers from within. After customers like me, spend hours and tons of money on a dead-end deal they either suck up their losses or turn around and take the "buy it now" option, double or triple pay just so they have something to show for in the end...Its quite genius in an unethical way to say the least.
I have yet to receive a reply from anyone via email since there seems to be no phone number available for DealDash. I am upset with myself for letting DealDash & greed get to me and got punished paying almost $700 for an item that I still don't have yet but could have bought in the store for $300 in the 1st place. Besides that I stand firm that DealDash is the biggest scam out there and should be shut down immediately!

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harland irons
, US
Jan 14, 2020 3:05 pm EST

I like deal dash, and quibids something to do I am old and live alone, but I really think both Quibids and Deal Dash have bots, that run up the bid, I want go into detail But I could tell by observation of the bidding process, and same folks biding ever day, and night, not even I could do that, unless you had lots, and lots of money. Deal Dash spend a few hundred bids, and have a few left, third bidder enters bids four or five times, and the person or bot I was bidding against with all those bids of mine won. I wish it was not that way, I can tell you if I ever cheated you on anything, my faith would not let me live with the guilt I would feel. If they cannot make money being one hundred percent honest, would be better to close down and go get a real honest job. Someday our Government will find them out and investigate and they will have real trouble. Will I keep playing knowing all this, yes I live alone and Disabled Vet from Vietnam war, willing to throw a little money the Government gives me ever month down the black hole, just to find something to do. Sad yes, but really this whole cheats you in ever thing you buy.

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paullazenbyoflongbeach
, US
Mar 11, 2018 9:41 pm EDT

dont be a gullible gertrude, avoid the [censor] in the nose at deal dash, ya big dummies

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paullazenbyoflongbeach
, US
Mar 11, 2018 9:40 pm EDT

Deal Dash, the " fair and honest" bidding site, and shippings always free.

wake up people, its not hard to smell a rip off when the rear end is two inches from you nose.

you got what you desire, gullible Gertrude!

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Sandy Jimenez
, US
Sep 16, 2017 11:48 am EDT

There is something shady definitely going on there- I suspect some sort of rigged activity after looking at many, many auctions. Also, their selections for merchandise to bid on are nothing like what they advertised on TV. for several days I saw one desktop and one iPad up for auction. Most of the items seem to be patio furniture and housewares from exclusively from a pool of brands I've never heard of before. The overall total of items at auction is pitiful. I blew thirty bucks to just enter and purchase bids as a first step, but honestly I'm going to cut my losses and stick to eBay and not throw good money after bad.
—I hope after now years of complaints on here that the BBB or some other authority with real legal power investigates Dealdash.com for fraud and wrongdoing.

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Benjamin Gunnells
, US
Jul 20, 2017 3:07 am EDT

I keep noticing a bid ends in 9 seconds, timer hits 0...then resets to 9. If you set a max bid and someone else sets a max bid then at zero the highest max should win...the "bid ends" timer means nothing, so ling as someone keeps upping their max it nust keeps going. I was foing to bid on a computer that was about to "end" by putting it a couple hundred over thr current max but not when I saw what was really happening. I did bids on ebay and if you put a max bid of say 500 with increments if the other person put their max at say 550 then it immediately updates and shows each persons max so you know exactly where you stand, if they don't come back before it ends they lose. With deal dash you have no idea how it will end, you could be risijg and rising for days...it's VERY misleading

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Camberme
, US
Dec 26, 2012 1:55 pm EST

Won auctions in early nov. could not get emails or phone calls answered. Now Christmas and no gifts. Had to go out and buy replacement items. Dealdash can not be a viable business with no customer service and no deliveries in 6-8 weeks. ripoff. watch out for this site. site must be a scam...

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Sirex
, US
Dec 20, 2012 12:39 pm EST

DealDash Has had over 70 complaints with the Better Business Bureau in just the first 18 days of this month of December 2012? If you are thinking of trying them out...DON'T...you can see for yourself at BBB.org…..Just Sayin….

DealDash Inc., 1501 Broadway (12th floor), New York, NY 10036

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Kolpine
, US
Dec 10, 2012 2:07 pm EST

There is nothing fair or honest about this site. I purchased bids won 7 items and guess what every item I purchased that was not a giftcard was out of stock. They offered to replace them with free bids of giftcards. I paid the site 30.00 outright for a tea set they said that was out of stock, kept my 30 and offered me a 15.00 gift card in exchange! or I could get free bids to bid on more items they dont really have.

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Dioder
, US
Dec 08, 2012 1:53 pm EST

Very poor customer service. Can never get a response from emailing Customer Support despite the automatic reply stating they will respond within 48 hours. They do not have a phone number listed where you can call for assistance or questions. Shipping takes a long time. Still waiting on gift cards from 3weeks ago which should be the quickest to ship.

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Jimine
, US
Dec 08, 2012 11:38 am EST

I never got the item I "won" and was offered a replacement at 1/3 the value. Still have not received the items I bought. This site is a rip off ... terrible customer service... Hope someone can learn from my mistake.

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11:43 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

DealDash Biggest Scam ever

I recently came across DealDash.com and thought it was a fun way to catch some bargains. They offered "Free Shipping" on all items and a special "Bid pack" sale which was 220 bids for $33, 500 bids for $75 and so on. I started small, leveled up quickly and earned tons of additional free bids. It was close to my sons birthday and when I saw that they offered bigger items like Bicycles and Basketball Hoops I got a little to excited and went for it. Long story short; I went for the Hoop and ended up purchasing additional bids for around $300.00 on top what I spend already. I did check the same Item online with different stores and figured the $300 was fair since that was the average online price. I figured I would surely win with over 2000 bids available since the other big ticket items were going for close to nothing around 2:00am. Plus, if I would win it for less or equal price on DealDash I would save a trip to the store and not fight with a mega box or pay big time on shipping from elsewhere. With only 3 people bidding on the hoop that late at night I decided to set it on "Autobid". When I woke up the next morning me and 1 other person were still going at it and with plenty bids left I kept letting it do it's auto thing. This went on for almost 12 hours total since other ppl who bid early in the auction came, bid and moved on. This was the funny thing; Right before I ran out of bids a 3rd person jumped in, I ran out of bids since I wasn't willing to spend anymore money, the last jumper bid a few more times...and the Person I went against for hours won...Hmmm? DealDash offered me a "Buy it now" option for $336.00 and would re-credit me all bids I spend on the auction. I sat on it for a few days and decided to do the "Buy it Now" option since I atleast get all my bids back that I would use them on smaller auctions, instead of walking away with nothing after I spend almost $400.00 total. I made the purchase on Feb. 21th and DealDash send me a shipping confirmation that the item be delivered between march 1st -24th. I was a little upset since it would be delivered after my sons B-day. On March 11th I received an email that the Item was undeliverable and that I could get the amount I spend back in bid credits or Gift cards from various stores. I about flipped a lid but picked the offered refund option for $350.00 in Target Gift cards since I no longer wanted to deal with DealDash. The girl who I dealt with was at first responding fast and seemed to be understanding with my complains.A few days later I received a Envelope from DealDash with only $300.00 worth of Target Gift Cards. At that point I wrote DealDash a long Email calling out the rip-off and that I want the remaining refund that is owed to me since the "Buy it now' deal was $336.00
I have yet to receive a reply from anyone via email since there seems to be no phone number available for DealDash. I am upset with myself for letting greed get to me and got punished paying almost $700 for an item that I still don't have yet and could have bought in the store for $300. Besides that I stand firm that DealDash is the biggest scam out there and should be shut down.

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2:04 pm EDT

DealDash Fake charges and rep stopped to communicate with me

I decided to warn all people that the website www.dealdash.co is total rip off. I never bought from them, but 3 weeks ago they started to take money from my account. WTF? I contacted them and the rep informed me that I bought bids from them. I was angry and stated to return my money back, but these jerks immediately hung up on me. I can’t reach them now and impossible to stop these fake charges. Please, help me to stop them.

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2:48 pm EDT
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DealDash Be aware, you will lose your money!

Internet Auction Site.
This website will cost you a lot of money if you are not extremely careful! It is a glorified gambling site. You are gambling against thousands of other people that you may win a certain product. The chances are extremely slim that you will actually win that item. The bidding goes up one penny at a time and the auction can run many days at that rate. Even using their "Bid Buddy" system does not really help your chances. Most people, myself included, do not have a lot of money to throw away. They will give you a chance to purchase the product you were bidding on if you lose, and it is at a somewhat reduced price than full price, but it is still NOT affordable for people on a budget. If you do not purchase the item at their suggested price...YOU LOSE YOUR MONEY that you have invested. BEWARE of all the emails you will constantly get telling you that the price of the bids is reduced for a limited time only! Just another scam to get you to give them more money.

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DealDash Customer Reviews Overview

DealDash is a pioneering online auction platform, offering an engaging 'pay-to-participate' model where users bid on an array of products from electronics to household items. Reviews of DealDash frequently highlight several standout features and positive experiences, demonstrating the platform's overall user satisfaction and its unique position in the online shopping landscape.

One of the most common praises among DealDash reviews is the excitement and entertainment value provided by the auction format. Users often mention the thrill of the bidding process, with each bid incrementally raising the item's price and extending the auction time. This makes DealDash not just a shopping platform, but also an engaging game that adds an extra layer of enjoyment to the online purchasing experience.

Many users also commend the extensive range of products available on DealDash. The platform features a diverse assortment of items, from high-end electronics and gift cards to practical household goods. This product variety ensures that there's something for everyone, enhancing the platform's appeal to a broad audience.

The 'Buy It Now' option is another feature frequently praised in DealDash reviews. This feature allows users who didn't win the auction to purchase the item at its regular price while refunding any bids they used. This innovative approach minimizes the risk associated with the auction model, making DealDash a more accessible platform for a wider range of users.

DealDash's commitment to customer service is often recognized in user reviews. Many customers highlight the company's prompt and helpful responses to queries and issues. This efficient customer support, paired with the platform's user-friendly interface, contributes to an overall seamless shopping experience.

Furthermore, DealDash's commitment to transparency is noted positively in many reviews. Users appreciate the detailed explanations provided about the bidding process, as well as tips and strategies shared to enhance their chances of winning.

In summary, DealDash is widely recognized for transforming online shopping into an exciting and potentially rewarding experience. Its innovative auction model, diverse product offerings, and dedication to customer service have earned high praise from many users. Through continuous refinement and innovation, DealDash is poised to maintain its position as a preferred online auction platform.

DealDash In-depth Review

Overview: DealDash, established in 2009, is an online bidding platform where a broad range of products are up for auction. The site offers an exciting and unique shopping experience, allowing participants to bid on items for the chance to buy them at drastically reduced prices.

Website Design and User Experience: The website sports a clean and intuitive design allowing for easy navigation. Categories are clearly defined, and users can quickly view items up for bidding. The user experience is overall pleasant, with the website functioning smoothly without noticeable slowdowns or bugs.

Range of Products/Services: DealDash offers an impressive range of products categorized into major sections like Electronics, Home Decor, Fashion, and more. This scope enables users to find most of what they might be looking for, all in a single platform.

Pricing: To start bidding, users need to buy bids in packages, with each bid increasing the price of the item by $0.01. The initial cost per bid is higher compared to some other bidding sites, however, DealDash often offers discounts on bid packs.

Bidding Process and Rules: The bidding process on DealDash is straightforward, but it does require strategic planning. One unique feature is the "No Jumper" policy, preventing new bidders from joining after the price has reached $5.00. This reduces competition and increases chances to win.

Shipping and Delivery: A major advantage is its free shipping policy. The platform ships items nationwide, though delivery times may vary based on the product and location.

Customer Support:: DealDash’s customer support has a favorable reputation. Their service is described as responsive and helpful. They can be reached via email, and users report relatively quick response times.

Return and Refund Policies: DealDash offers a full money-back guarantee for customers unsatisfied with their first bid pack purchase, justifying their claim of a risk-free trial. They also have a clear return policy for items which are damaged or not as advertised.

Reliability and Trustworthiness: With over a decade in operation and millions of customers, DealDash has proven to be a reliable and trustworthy platform. They've gained the trust of users by delivering on their promises and ensuring auction winners receive their items.

Mobile App Experience: Available on both iOS and Android, the DealDash app offers the same thrilling experience on the go. The app design is clean and user-friendly, providing the same services as the full site.

Social Responsibility: Though no prominent social responsibility initiatives are highlighted on the website, the company is known to have participated in local community initiatives.

Final Verdict and Recommendation: DealDash offers an exciting and potentially rewarding shopping experience. As with all auction sites, there's some degree of risk, and you're not guaranteed to win. But with strategic planning, patience, and a little bit of luck, you could score some incredible deals. Whether you're there for the thrill of bidding or hunting for a bargain, DealDash is worth trying.

How to file a complaint about DealDash?

### Guide on Filing a Complaint Against DealDash on ComplaintsBoard.com

1. Log in or Create an Account:
- If you have an account, log in to your ComplaintsBoard.com account. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with DealDash in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with DealDash.
- Mention key areas of concern.
- Include relevant transaction details.
- Explain the nature of the issue.
- Describe steps taken to resolve the problem and the company's response.
- Share the personal impact of the issue.

5. Attaching Supporting Documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you seek.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission Process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clearly defined to assist you in effectively filing a complaint against DealDash on ComplaintsBoard.com.

Frequently asked questions (FAQ) about DealDash

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Is DealDash a legitimate platform?

Yes, DealDash is a legitimate 'pay-to-participate' online auction platform operating since 2009.

Does DealDash have real auctions?

Yes, DealDash holds real auctions for a wide variety of items ranging from electronics to household goods.

Are the items auctioned on DealDash new and unused?

Yes, all items auctioned on DealDash are brand new, unused, and come in their original packaging.

Does DealDash have any certifications or affiliations?

DealDash is a Better Business Bureau (BBB) accredited business and is recognized for its ethical business practices.

Are the auctions on DealDash fair?

DealDash uses proprietary software to ensure that all auctions are conducted fairly and that every bid is accounted for in the system.

Are the user reviews for DealDash genuine?

Yes, the reviews of DealDash you find online are from real users sharing their experiences with the platform.

Does DealDash really deliver the items won in auctions?

Yes, DealDash delivers all items won in auctions directly to the winner's specified address.

Does DealDash have transparent bidding policies?

Yes, DealDash maintains transparency in its bidding process and provides detailed explanations about the bidding process on its website.

Does DealDash have a valid business license?

Yes, DealDash operates with a valid business license, adhering to all necessary regulations and standards.

10. How long has DealDash been in business?

DealDash has been in operation since 2009, making it one of the longer-running online auction platforms.

11. Does DealDash have a good reputation?

DealDash has received both positive and negative reviews, but it generally enjoys a good reputation for its unique auction model and customer service.

12. Can I get a refund on DealDash?

Yes, DealDash has a refund policy. If you're a first-time customer and haven't won an auction, you can get a refund on your first bid pack purchase within 90 days.

13. Are there any lawsuits against DealDash?

As of my last knowledge update in September 2021, there were no high-profile lawsuits against DealDash. However, for the most current information, please check the latest online resources.

14. Are DealDash's payment gateways secure?

Yes, DealDash uses secure payment gateways to ensure the safety and security of all transactions on the platform.

15. Is customer information safe with DealDash?

Yes, DealDash adheres to data protection regulations and uses secure protocols to protect customer information.

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DealDash contacts

Phone number

+1 (855) 455-3325

Website

www.dealdash.com

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