Complaint Rating:

Company information:
391 columbia point dr
Richland, Washington
United States
Phone: 509-943-4813

My Acer laptop, Aspire 7720-6155, which is 5 months old, just had the battery go dead. I do not use it on battery power but it is always on anyway. When it went dead I was on ac power and it shut me down and would not allow me to reboot. I finally removed the battery and was able to boot it up again. Now I have an expensive battery-paperweight and a large empty hole in my computer. Why would the battery last only 5 months???