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De-Age

De-Age review: Anti-wrinkle 74

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12:06 pm EST
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They do not give a physical address or a web site! Only a telephone # !
I have been contacted several times by De-Age, and encouraged to try their "miracle" wrinkle-remover product! Finally I called them, however before I ordered the "free sample", for only "shipping carges", I asked some questions- I finally got some answers after a great deal of probing a reluctant representative.
1) Shipping charge was outrageously high!
2)Along with the "free sample", they also ship me a full-sized product at approximately $90.00 (and my credit card would be charged accordingly) of course I could always return the unused full size (at my expense) and they would deduct the full-sized product amount from my credit card!
I politely declined their offer!
I have seen, on varioous sites, complaints by people ordering a "free" sample and getting billed much more than they expected--this is how it works folks!
BEWARE OF ANYTHING FREE!

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74 comments
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Scum
Boise, US
Apr 15, 2010 11:48 pm EDT

I was told a four month supply was 87.55 and wrote it down. spoke with a Chris who told me she was terminally ill. Terminally ill or not, don't scam people. complaint filed with BBB and the states atoorney office. Still waiting for refunf after 2 weeks.

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xxx
xxx, US
Mar 14, 2010 8:30 pm EDT

I worked at this company for a very short time. I just could not handle it. I will tell you that the lady in their fake magazine ad is actually one of the Sales Reps. Let me tell you that Susan L looks like she stopped using the products or she never actually did. This is false advertising because Susan does not look like anything in the ad. They must have doctored up the photos, because NO WAY is this how she really looks. She could certainly use the products they sell to so many senior citizens, but it must be even too expensive for Susan to use the products she sells. FALSE ADVERTISING all the way!

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trulytried
Theodore, US
Mar 12, 2010 4:32 pm EST
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OMG! I'm so glad to have found this information. I googled for the same reason Bailey17! Is someone trying to tell me I'm getting old and are too cowardly to identify themselves? Is someone playing a joke. My grandmother actually use to mail ads and articles to us years ago so I initially took it for real, well, until I realized that it wasn't actually torn out! Its a shame people are being scammed by the ###.

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Dylisseric
46112, US
Mar 10, 2010 10:23 am EST

I was told by a representative that the address was...
Perfection
15560 North Frank Lloyd Wright Blvd Ste# B4-407
Scottsdale, Arizona 85260

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hid
Lititz, US
Mar 07, 2010 8:43 am EST

I think they got my name-address from another so -called company...they tried to exhort $90+ from me for another so-called wrinkle cream. W/ the shpg. & handling charges built into the $6/sample up front they wanted...it is a definite 'too good to be true' scam.
No sense calling the 800#, just throw it in the circular file, take the money & save up for a trip to an island somewhere (that's where they are going w/ your $$$). Be sure to take a hat! This 60+ lady wasn't born yesterday.

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VickeyAlberta
Worland, US
Feb 26, 2010 3:16 pm EST

I just my flier in the mail today, it had me wondering for a minutes but thank God for the internet the "power of the common people" and when I typed in de-age I found others like me, thanks to those that found out the hard way and then posted, you are heroes, keep up the good work!

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Bailey17
Vancouver, CA
Feb 23, 2010 10:02 pm EST

OMG! I just got one of these ads in the mail. Initially, I was sooo pissed, thinking that one of my "friends" sent this to me without the decency of indentifying themselves. I don't think I have bad wreinkles, dark circles or crows feet. I wondered if others were seeing me differently than I was seeing myself. Then my husband and daughter looked with a magnifying glass and saw that the letters were too perfect and we found this complaints board website. Whew! What a relief, We're all having a good laugh now! I can see how elderly women would get sucked in. The owners will get some really bad karma.
PS. My husband can't stop laughing

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pennster
arlington hts, US
Feb 13, 2010 9:33 pm EST
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I started in October trying to get a refund for a relative.
I finally got the money back this week for her. I wrote to the BBB in Arizona and the Arizona Atty General.Write and file a complaint online at these websites. Believe me, they will take action.
Good luck. Let's get rid of this scamming company.

http://central-northern-western-arizona.bbb.org/consumers
www.azag.gov

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Born to get even
Atlanta, US
Feb 02, 2010 10:25 am EST

Thank you "is it serum or scam" for providing me with the link for De-Age and their parent company. These "Bxxtards" sent my wife an envelope in the mail with no return address and no postage. So I had to pay the postage on the envelope. When I opened it, I found the same ad for "De-Age" with the financial article on the back. So now that I have found their address, I am going to start sending them one letter a day with no return address and no stamp. Let them pay the postage for a change. Since I am retired and have a box of one thousand envelopes it will only take me seconds a day to address one and pop it in the mail. I did call the [protected] number and demanded to speak to a manager in customer service. I explained the situation and she couldn't even understand the reason for my call. "My company would never send out a letter with proper postage" was the response I got. I just couldn't make her understand that I had to pay the postage on this ad. So now you have my gameplan to get even. If you would like to join me the company is:

Perfection Skincare International
15560 North Lloyd Wright Blvd
Suite B4-407
Scottsdale, AZ 85260

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Cincin123
Columbia, US
Jan 27, 2010 8:25 am EST

I also got the flyer in the mail, however, the phone number was missing the last number. I called wanting to get the free sample, the cost of shipping and handling was $13.95 and they kept trying to get me to buy a several months at a time, the cost was over $400. By the end of the call I ended up not getting the sample, if they would have just stopped when I told them the first time that the additional was out of my price range I would have taken the sample, but kept me on the phone too long and I changed my mind. I will keep the bags and fine lines:)

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dookiedoo
, US
Jan 25, 2010 12:48 pm EST

Thank you so much for this post! my friend ordered the stuff and she didnt realize what a scam this was. I have been taken myself by these free trial gimmicks too and spotted a snake in the grass right away. I foundyour post and called her right away. These people should be shot for this kind of swindling!

Get the word out SCAMMERS!

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betsyo
Long Point, CA
Dec 31, 2009 4:15 pm EST

I live in Ontario Canada and received in the mail an envelope with this ad, , torn from a magazine..finance issues on the opposite side, top left hand corner a hand written note saying, "Betty, call fast it works, I only paid shipping, , , , well, I called the Number, but because |I am from Canada it did not work. Now I am in Florida and thought |I should check the internet and see what other people are saying...well...I guess enough is said.This piece of paper is a SCAM...Stay away from this
I am so glad I found this site.

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is it serum or scum
San Diego, US
Dec 09, 2009 9:15 pm EST

I worked at this company for a short time. I can tell you that, when ever someone gets a large sale, maybe a three or a four month supply of this, make believe anti aging serum, the manager acts like, YES, WE GOT ANOTHER SUCKER! He runs around the place like his head is cut off. He is constantly yelling out the daily totals they are at. Can you believe this place sells 60 or 70 thousands of dollars worth of this junk, that customers really think is going to make their wrinkles go away. Come on people, WAKE UP AND SMELL THE COFFEE!

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is it serum or scum
San Diego, US
Dec 09, 2009 9:05 pm EST

You can find the company address by going to Google.com and type in Perfection International Skin Care. Their address is on Frank Lloyd Blvd in Scottsdale, Az. I am in the process of reporting this company to the Feds. Can they really marketing material, making it look like someone's friend sent them the ad and said they should really try it fast and that they only paid shipping and handling. It is a hugh SCAM and I will continue until they get shut down. It is marketed to much older seniors who have no idea... I am sending the serums to a friend who is a chemist and will have him evaluate the products to see what exactly is in them, other than maybe some soap and water. They will not get away with robbing the senior citizens out there. Mark my words.

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pennster
arlington hts, US
Dec 08, 2009 1:09 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Here is their info.

http://www.perfectionintl.com/corp/#

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pennster
arlington hts, US
Dec 08, 2009 1:03 pm EST
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This just happened to a relative of mine. The guy I talked to was Scott West. He told me my relative had free will and could order whatever she wanted with a credit card. I told him she was in a senior housing place and was 85 years old but he said too bad. Let's call Better Business Bureau.

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My poor gram
Grafton, US
Nov 28, 2009 10:38 am EST

My grandma was just charged $487.55 for the De-Age and the Re-new by some 'perfection skin' company. She said that she received the information in the mail that had a 'hand written' note that must be from a friend. She didn't know which friend, she said, but it had to be good if a friend sent it, right? She is completely neive and doesn't realize what is truly happening. This is a HUGE SCAM. Also... her card was also charged $250.80 and the bank and my grandmother do not know where the charge came from. They told her that even though shes 80 years old that her wrinkles will really go away! That's such crap. My grandmother is sooo upset now that we have told her the truth...she has had a heart attack in the past and we are now just trying to calm her down. My mom is on the phone with the representatives from this company [protected]...she is sooo pissed. I hope people in the future will take a better look into these companies before they buy. Unfortunately, my gma gave account information over the phone :( so we had to close it for her. It infuriates me that they are obviously preying on the elderly, single women! it makes me sick...I pray and hope that someone can get this company!

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Rip Off Elderly
Pho, US
Nov 22, 2009 10:33 am EST

I actually worked at this company in Scottsdale, Arizona. I too, believe and know it is the biggest scam, I have ever came across. They actually pay their reps, cash for different size packages they sell. (Is paying with cash legal?) They award their reps with lottery tickets, cash daily and can even win free products of De-Age and Re-New, which do not work at all. They take advantage of elderly people (70's, 80's and 90's) and scam them into believing that their wrinkles will actually go away. LOL, what a joke. I felt so badly lying to these elderly people. This company should not get away with it an it is time for the BIG PEOPLE, step in ad do something about this. It is like stealing from senior citizens. They somehow find a way to send these fake looking magazine article's to these elderly citizens. Time for someone to get in touch with the Feds and let them know what a scam this is and also how they pass out thousands of dollars cash to each employee. I felt so guilty stealing from the elderly, that I was thrilled to death, when they decided to fire me. Please, someone get on this now!

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nat2
Hawkinsville, US
Nov 15, 2009 4:37 pm EST

I got this envelop in the mail with no returned address listed. I thought this was very unusal so i opened it. Inside was a torn paper from magazine with a note wriiten at the top. It said that this product worked and only had to pay shipping. Nothing these days is for free and only pay for shipping. I would like to know if this is for real. I am concerned that this product is not safe to use. If anyone has gotten the De-Age, I would like some feedback on if this is truely a safe product to use. Thanks, Nat

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yramlou
tarpon springs, US
Nov 13, 2009 7:39 pm EST

I am so glad I looked up this product on the internet. I had thought a friend was trying to tell me something, I already knew, I am old I have
more wrinkles than I care to have I don't like them. I was going to try this product, but I guess I won't now. Thanks for cluing me in. Mary

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Trishagal
, US
Oct 28, 2009 12:21 pm EDT

Thank you all for taking the time to comment and help others! My mother gave me the envelope and the same page as described with the same "hand lettering" on the envelope and the ad page. I knew immediately it was a scam, these "personalized" ads always are, but needed to prove it to her. Easily done, thanks to all of you!

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srenee
Swansea, US
Oct 25, 2009 3:00 pm EDT

Ok, I am glad looked up De-Age and found the posts. I received the same thing, a page that looks like it was torn out of a magazine with a note at the top in blue lettering saying: Susan, call fast, it works! I only paid shipping. At first I was thinking maybe somebody was trying to give me a subtle hint, I have wrinkles but not that bad yet. So looks like it is some sort of a scam and I will discard it and continue to use my Anew from Avon. Sue

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Mildred Sugita
, US
Oct 10, 2009 6:10 pm EDT

I receive the same as comment #2. I have tried calling for three days the [protected] number and have only gotten busy signals. I even called the customer service number and again recieved only busy number. Help! how do I get through.

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truwitch
Leesburg, US
Aug 24, 2009 7:12 pm EDT

I have just received an unsolicited mailer from de-age, I have never tried this product, but I am aware that the active ingredient is Acetyl Hexapeptide-3 which is in a lot of different products that you can find at a much lower rate. So good luck with the anti aging creme I hope it is a good one, I would research the side effects of such a chemical before putting it on my skin or near my eyes.

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Caligon take me away
, US
Aug 03, 2009 8:22 pm EDT

ok I also got this ad, with the stock market on the back LOL in blue handwriting says - mary (my name) new line... call fast, It works! ..newline..I only paid shipping! The people who pull this garbage should know, that if you make people wonder who sent it, makes you leary to do what the ad says! No one knows you people. Frankly I rather stay like I am, cause making me mad is not away to get me to order your product. Infact if ever I am looking for a wrinkle product ( I am not and do not have wrinkles yet ) I would never use your product, because of the dishonesty attatched to your way of doing bussiness. Trickery is not a good way to do bussiness! You will not get people to order your product and if by chance you do, that will be only the one time and then noone will want anything to do with you!

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Lila L. Pinord
Port Angeles, US
Jul 25, 2009 8:11 pm EDT

I also ordered the same free sample of De-age and the person I spoke with, Sharie, talked so fast it was hard to keep up with her. I said I only want to try the free sample. I asked- "you're not going to send me something else and charge me for it, are you? Heavens no! was her answer. But, you guessed it, here it comes in the mail the entire package with about six bottles of everything in it! I just got my credit card statement with a charge of $241.27 on it!
I immediately called [protected], the same no. on the original ad that came in the mail and then SHE proceeded to talk fast and acted like it was MY fault, that I had agreed to receive it! I am taking steps as soon as I can to get rid of this charge. They said I would have to go to the expense of returning the package to them! The law states that if something comes in the mail that we did not send for, we need not return it. The man who called me today would not listen to me and insisted I return it. We shall see who is right in the long run. Next step, call my credit card company about these scammers!

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Naples
Naples, US
Jul 19, 2009 5:09 pm EDT

I also recievd an "ad" looks torn out of a magazine and with the same exact wording "Laura, call fast, it works I only paid shipping" postmarked Phoenix, Arizona

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poop
Plainview, US
Jul 06, 2009 4:10 pm EDT

when i got one in the mail, i called the number and they put me on hold for almost five hours! then when my father came home, he tried it... and when the bill came for my "free" sample, the company charged me $90.00 for a big bottle... i didn't even order a big bottle!

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gbriones
Lake in the Hills , US
Jul 06, 2009 12:28 pm EDT

Their miracle wrinke remover D-Age is not a Company with good representative personal I ask for a free sample insted they shipme products for three months charge to my credit card the products is no good in me I may be alergic or somthing but I want tu return the products but is no way to contact them by phone I hope somebody help me Gloria

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VirginiaLeeLamar
Portland, US
Jun 24, 2009 4:21 am EDT
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Surprise, Surprise! I also received the same look-alike ad wih the finance article on the back and made to look as if it had been torn from a magazine. I knew it was a fake before I opened the envelope because the script letters were all identical--nobody writes all their letters identically. Anyway, I opened it, ran their name through Google and found their web site. It looks nice with a black background but no more info than what was on the paper ad. I then ran De-Age through google and a lot of sites sell it. However, the cheapest I could find was $88. Guess I'll keep my lines for a while! :-)

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Doris Wilkinson
Whitewright, US
Jun 16, 2009 7:59 pm EDT

I was sent the marketing ad, with the look of a hand-written note on the top left corner also, only mine said "Doris, Call Fast, it works! I only paid shipping!" The ad was (at least made to look like) it was cut from a magazine. The back side was an article on stock markets and at bottom said "NEWS TODAY - FINANCE 2008 Personalized Promotion, " "November 15, 2008 issue." There was no signature on the note or return address on the envelope, but it was post marked from Phoenix, AZ on June 11, 2009. I am always too leery when (1) It's too good to be true or free (2) The person(s) sending it don't have the courtesy to identify themselves. Doris

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Sharpay
Temecula, US
May 29, 2009 3:35 pm EDT

I got a free sample of de-age and was only charged for the shipping. I was never charged again. And the product really works. I have tried other wrinkle creams and they only last 1 or 2 hours. So this really works it really plumps up your skin.

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ramblindewey
Lake Placid , US
May 26, 2009 9:43 pm EDT

My grandmother received one of their marketing ads -- it was sent in an unmarked envelope -- had the look of a hand-written note on the top corner of an ad -- Joanne - Call fast, it works! I only paid shipping!

This company preys on the elderly and ignorant -- beware!

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Belinda
, US
Apr 17, 2009 7:32 pm EDT

Ok, You are not satisfied with the customer service and shipping charges. Butt... were you able to test the product and find out if it was just a bunch of crap or does it work? I would certainly like to find out. Please let me know.
Thanks You.

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