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DazzleWhite.com Complaints - SCAM

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DazzleWhite.com

Posted: 2009-11-05 by   Nikki Kavanagh
SCAM
Complaint Rating:  100 % with 1 votes
Company information:
Dazzlewhite.com
Ireland

I also signed up to a trial of Dazzlewhite.com after being referred through Irelandfreestuff.com. They said the billing charges would be 4.95 USD but initially was 14.95 usd. I put that down to international charges and that I may have read the wrong price. Since then they have taken over 5o dollars every month for past 3 months - and I am now getting taken for small amounts from other companies - 4.95 here 7.95 there - for things I have never heard of. Am mortified and feel such a fool. Fraud dept at credit card company won't deal as I gave them my credit card number for the trial - even though other companies are now using it. I am waiting to deal with retail disputes but doubt I will get anywhere with them - except perhaps to stop the overseas charges. DO NOT DEAL WITH THIS COMPANY - and strike irelandfreestuff.com from your list as well as these have been no help either. They are supposed to vet the companies they send to you. I should have known seeing as they are based in Canada. IDIOT.
Comments Ireland Dental Services
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 12 days ago by   Sue Root 0 Votes
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

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