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Dazzlewhite Pro Teeth Complaints - Scam, theives, liars

Review all Dazzlewhite Pro Teeth complaints

Dazzlewhite Pro Teeth
Posted: 2009-05-26 by   Honest hard-working American
Scam, theives, liars
Complaint Rating: 98 % with 575 votes
Company information:
Anderson, South Carolina
United States

I am a 57 year old college educated female that has had a p/c for 12 years, but I feel like an idiot right now. I was reading a news article (CNN) and noticed to the side a story from a "mom" that lives in a town 30 miles from me about fantastic inexpensive teeth-whitening. Her piece was very "down-to-earth" and believable. You order just 2 free trials and pay a very small shipping fee to get snow white teeth. I fell for the SCAM, entered my credit card info, had second thoughts, and clicked on my bank account. In less than one minute, the $1.95 shipping plus $59.95 had been taken from me. I called my bank and was told the charges were pending and nothing could be done until the charges went thru. I called Dazzlewhite and the thief said I would have to return the product, get a tracking number (which requires paying EXTRA postage) before I could CANCEL or get a REFUND!!! All of this took place in less than TEN MINUTES. You also have a deadline to get it back to them or you'll still be charged!


What kind of country is this??? DO NOT ORDER THE FREE TRIAL FROM THESE CROOKS!!! If this product was so good, they would not stoop to scamming and stealing from honest folks. NEVER AGAIN will I fall for such CONS on the internet!!! If you order this stuff, you will be sorry and like me...feel like a fool!!
Comments United States Dental Services
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More Dazzlewhite Pro Teeth complaints
Dazzlewhite Pro Teeth - Scam
Dazzlewhite Pro Teeth - scam/deceitful
Dazzlewhite Pro Teeth - Dazzlewhite pro-teeth add

Comments

 Sort by: Date | Rating
 7 hrs 15 mins ago by   Chuck Turner +1 Votes
Ad network accepting ads for these scams:

Pulse 360
CEO: Jaan Janes
(877)-785-7327
clientservices@pulse360.com
 8 hrs 6 mins ago by   Chuck Turner +1 Votes
Here is the head office phone number and address for the Ultifreshwell / Dazzle Smile / Dazzle White Pro scam company:

JustThink Media
Corporate Head Office
Suite 204, 85 Cranford Way
Sherwood Park, Alberta, CANADA T8H 0H9
Phone: 780.416.0211
Fax:780.416.0218
Careers@justthinkmedia.com
Corporate@justthinkmedia.com
Legal@justthinkmedia.com
Customer Service
customerservice@justthinkmedia.com
Company Owner: Jesse Willms
--

More about this scam company and their history can be found here:
http://www.webcops.net/just_think_media_spam_scams_8001.html
--


Where to file complaints:

FTC: https://www.ftccomplaintassistant.gov/

http://www.econsumer.gov

Good luck to all who have been caught by these scammers!
 15 hrs 36 mins ago by   Colleen Reid 0 Votes
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
 19 hrs 51 mins ago by   IHateThesePeople +1 Votes
The same happened to me... I returned the product instantly and went through all the steps and hoops BUT charges were again entered on my VISA card about 4 weeks later and my VISA caught it immediately and contacted me. It seems I got several "complimentary" other memberships with my initial Dazzlewhite order... one for "World Gym something" and another for "Weight Loss Resources, " both trying to charge my account $25.00 a month for memberships. VISA canceled the card immediately to stop more bogus charges from happening and in the meantime we have had hours of work sorting it all out. THESE PEOPLE ARE TOTAL SCAM ARTISTS!!!
 1 days ago by   rex dewell -2 Votes
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
 1 days ago by   David S. +2 Votes
Return Instructions
As per your request for Return Instructions. Please follow the Instructions below exactly as outlined when returning your product to ensure proper handling of refund. Make sure to select the return address for the applicable Country you live in..

1. Always make sure the product you are returning is within the 30 day Money Back Guarantee time.

2. Clearly mark your Original Order ID number on the outside of the package being returned.

3. Ask to insure the package against loss.

4. Always ask for a Return Tracking number. Keep this in safe spot for future reference if needed.

5. Address the package to the appropriate address. This is based on where you live.

Return Address for United States of America:
PremiumWhite USA
22100 E. 26th Ave. #100
Aurora, Co. 80019
Return Address for Canada
PremiumWhite CANADA
1725 McPherson Court
Pickering, Ontario Canada L1W3H9
Return Address for AUSTRALIA
PremiumWhite AUSTRALIA
PO Box 4440
Milperra, BC NSW 1891
Return Address for NEW ZEALAND
PremiumWhite NEW ZEALAND
PO Box 210014
Laurence Stevens Drive, Manukau 2154
Return Address for UK
PremiumWhite UNITED KINGDOM
BTB Mailflight Ltd.,
Unit 2B Viking Ind Est.,
Hudson Road, Bedford MK41 OQB
The refund will be processed within 10 business days of receiving and processing the product back into our Warehouse.
 1 days ago by   Mindy W -1 Votes
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
 1 days ago by   FantasticFreck +2 Votes
I want to quote another writer who is angry about the "Dazzle White" "Dazzle White Pro" "WhiteSmile" "EZ White" company's practices. Rochelle Campbell comments,

"Like everyone else I to have been SCAMMED BY DAZZLE WHITE...DO NOT sign up for your free trial they say you only pay $ 14.95 for postage & handling, but, then you are still charged $79.95 for the product.You will still keep receiving products and be charged for them unless you cancel them, They don't state that though!!! Oh and you will also notice on your BANK STATEMENT withdrawls coming out of your account from names like ELITEPACK...VH ACCESS...KITACCESS.As far as im concerned this is STEALING, like everyone else this company should be INVESTIGATED and shut down.I was one of the lucky ones by the sounds of it to be able to send the three dazzle white products back and be reinburst for my money.But also to be safe i had to cancel my credit card and be issued another one which cost me $10.00...I AM VERY ?*@# off with this company for scaming so many people...SOMETHING REALLY NEEDS TO BE DONE ABOUT IT !!!"

I feel your pain! In my case I had entered my credit card numbers to enroll in a $1.95 shipping cost of the "free offer" - June, 09. Thankfully I did not enter any bank card numbers when enrolling in the "free trials".
I cancelled my credit card a few minutes ago- Nov., 09. I believe that when this mess is done, I'll have paid $450.00 to these fraudulant "companies". The CC rep. asked me if I had filed a police report- NOT YET.

Wow! I wanted my teeth whitened... I should have gone to my dentist for the service, and I would have paid much less and had great results. These products did not produce any better results than what whitening strips from a drug store have done.

As for the other companies listed as making charges to my credit card... "accessmember" "elitepack" "healthmember" "VHaccess" and etc. ETC.- customer services reps. could not give me descriptions of products or services that they were supposed to provide. The "healthmember" representative I spoke with by phone (Don) said that his organization manages payment plan"services for over 5o companies" and that I would need to look on the internet to find out what services the "healthmember" company offers.

Consumers beware. MANY PEOPLE HAVE BEEN AND ARE CONTINUING TO BE AFFECTED BY THESE SCAMS.
 2 days ago by   Martha Hamilton -1 Votes
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-2685 and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
 2 days ago by   Martha Hamilton -1 Votes
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-2685 and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
 2 days ago by   Klou +1 Votes
I see I'm not the only educated person who actually didn't know that every "free" offer today means automatic enrollment in a scheduled mailing plan to keep receiving the product (and keep getting charged.) Trying to cancel Dazzle White, as others have said, is a pain in the butt and hard to do before a charge is already processed. If you do not read the small print and/or the 'terms and conditions' before you order your 'free' sample, there's nothing you can do except, as in my case, be told you must send the product back at your own expense and it must be received by a specific date which was 4 days after I received it. These tactics should not be allowed.
 2 days ago by   Honest hard-working American +1 Votes
ATTENTION: Carolyn Y., Stellaa, A. Peachie, Sharon Kopecky...

Do you not ever feel any guilt because you are choosing to take money from innocent, trusting folks that have no idea the nightmare they are stepping into? There is no doubt in my mind that children and elderly people are having to "make do" with less food, clothing, and many other items that they need because of your scam. Innocent little kids and senior citizens that can't hurt a fly doing without because you refuse to find a job that doesn't rob, cheat, or steal from others that have never wronged you in any way. How do you look at yourself in the mirror? Like the person you see?
God has a special place in hell for thieves like you. God doesn't pay every day, but He always pays. Think about that when you put your head on the pillow tonight.
 2 days ago by   Sharon Kopecky -1 Votes
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
 2 days ago by   Chuck Turner +1 Votes
Dazzle White Scam from Jesse Willms company (Just Think Media)

3 more steps you can take now if you are a victim of this scam:


1. Chargeback. File a fraud charge with your credit card or bank and let them sort it out. They have more muscle to go after this sort of crime. Explain to them about all the consumer complaints that are on the internet and "insist" that they do charge-back or file a fraud charge. Your bank or credit card organization has all the tools necessary to find out where the charges are coming from, what business is involved, addresses and phone numbers connected to the charge and etc. You may not know or have access to this information. The banks and credit card org have all this at their fingertips and are obligated to handle the problem that has resulted.
More info at: http://www.chrismalta.com/scamtip1.asp

2. FTC. File a complaint with the Federal Trade Commission. Their job is to monitor and go after these types of scams. Go to: http://www.ftc.gov/ftc/contact.shtm or https://www.ftccomplaintassistant.gov/

3. Attorney General. File a complaint with your state Attorney General and also with the Attorney Generals of Iowa, Colorado and FLorida (where a lot of the phone numbers and addresses seem to be located)
Contact details here: http://www.naag.org/attorneys_general.php

If you live outside the US, you can file a complaint at www.econsumer.gov
 4 days ago by   A Peachie -2 Votes
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
 5 days ago by   Chuck Turner +1 Votes
Here are some infos I found at another website - it is the webhosting company for Dazzlewhite /Just think Media.

If enough people sends complaints to them maybe they will take down the scam sites off their servers.


Webhosting company for Dazzlewhite /Just think Media websites:

Rackspace
9725 Datapoint Drive, Suite 100
San Antonio, Texas 78229
Phone: 800-961-2888
210-312-4000
Email: abuse [@] rackspace.com

UK Office
Rackspace
4 The Square
Stockley Park, Uxbridge, UB11 1ET
Phone: 0800-085-3973
+44 (0) 20 8734 2500
Email: abuse (AT) rackspace.co.uk

http://www.rackspace.com/information/contactus.php

Been scammed by Dazzlewhite? Get phoning /emailing Rackspace with your complaints y'all!
Give them the link to this site to see how many people have been scammed.
 5 days ago by   Stellaa -1 Votes
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
 5 days ago by   Chuck Turner +1 Votes
Here are some infos I found at another website - it is the webhosting company for Dazzlewhite /Just think Media.

If enough people sends complaints to them maybe they will take down the scam sites off their servers.


Webhosting company for Dazzlewhite /Just think Media websites:

Rackspace
9725 Datapoint Drive, Suite 100
San Antonio, Texas 78229
Phone: 800-961-2888
210-312-4000
Email: abuse [@] rackspace.com

UK Office
Rackspace
4 The Square
Stockley Park, Uxbridge, UB11 1ET
Phone: 0800-085-3973
+44 (0) 20 8734 2500
Email: abuse (AT) rackspace.co.uk

http://www.rackspace.com/information/contactus.php

Been scammed by Dazzlewhite? Get phoning /emailing Rackspace with your complaints y'all!
Give them the link to this site to see how many people have been scammed.
 5 days ago by   Stellaa -1 Votes
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
 5 days ago by   just wrong 0 Votes
Me too - i am so f-ing mad i cant see straight!!! And i am also one of the 12% of the american pop recently laid off unemployeed... and a single mom with 2 small mouths to feed with no money to do it because dazzlewhite took all of my money!!! And yes believe it or not i am edumacated (haha joke :)) with 2 college degrees... I sent my dazzlewhite unopened and unused to Aurora CO, the return address at the time, but my post office receipt doesnt have address - anyone have an AURORA CO address??? God i wish i had paid extra for a tracking number!!!

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