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Dazzlewhite Complaints - scam

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Dazzlewhite
Posted: 2009-11-06 by   patnb34
scam
Complaint Rating: 100 % with 1 votes
Company information:
Dazzlewhite
Québec
Canada

Be very, very careful of this company. Before I knew it all kinds of debits were put on my credit card without receiving any product. Unfortunately, I had to pay for the 'free' trial' package but it didn't come within the return date and only after screaming at the company agent did I get a cancellation number. Do NOT order anything from this company. You get no confirmation of your order and before you know it, all kinds of costs are debited, including something from ELITE PACK.
Comments Canada Scam & Fake Checks
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Comments

 Sort by: Date | Rating
 11 days ago by   Michele M Skyles 0 Votes
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

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