Complaint Rating:

Company information:
DazzleWhite
United States

Requested 14 day trial didn't get chance to read terms and conditions - not very clear. Checked on web-site the day after I had ordered trial and realised I had been had. This was initially an ad for 2 companies (a mother saying she used two produts to whiten her teeth). Alta White Teeth Whitening and Dazzle Smile. I can't believe how stupid I was to sign up for both of them as the ad suggested. I cancelled both of them the day after when I had chance to read the terms and conditions. The Altra White gave the return address on their cancellation email but DazzleSmile didn't. I sent the Altra White samples back 1 week ago and after paying for postage and package I hope I won't be charged anything further on my credit card. However, the Dazzle Smile has just arrived today and the only address on the package is a DHL Global Packaging address in England - so I don't know where to send the products back to. I am beginning to panic as I don;t want any more charges on my credit card. I don't mind paying the postage and package for the 2 trials but not anything further when I cancelled the day after. Does anyone know the address where I can send this product back to make sure I don't run out of time. I am devastated I will never ever sign up for anything again on the internet. Hope somebody can help me with a return address. P.S. I have informed my credit card company and told them not to pay any further amounts out after the postage/packing charges and they say if any are posted to my card they will be contested but I am still really worried.