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DAZZLESMILE/DAZZLEWHITE Complaints - Fraud

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DAZZLESMILE/DAZZLEWHITE
Posted: 2009-11-05 by   Joseph Ezzo
Fraud
Complaint Rating: 0 % with 0 votes
Company information:
DazzleWhite
Colorado
United States
PremiumWhiteProFreeTrial.com

I signed up for a free trial and the rest is just plain old theivery. They have received my return shipment and still charged my account. The customer service is ridiculous and they will make you wait so long that you just give up. Once they do pick up they "look" for your account since they cant find it with your name. After being scammed by DazzleWhite I was then charged another $25 for World Club Fitness which is just another scam they said I signed up for. They told me that I had the option to opt out when I signed up for DazzleWhite but there was never that option on the webpage. They also stated that I received an email confirming signing up for World Club Fitness which never arrived. Plain old SCAM. BEWARE AND DO NOT SIGN UP FOR A FREE TRIAL OF DAZZLE WHITE. To this day it has cost me over $125 and I do not have anything to show for it.
Comments United States E-Shopping
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 18 days ago by   John Haskell 0 Votes
My experience with these non-Americans is that they sell your card # to a large range of connections & all of those charge your card with their products. What you have to do is collect all the phone #'s from the credit card business & call each one to dispute the charges. Thing is, the numbers you call keep changing with another vendor charging you additional money when you thought it was all taken care of. ---------- Best thing to do is cancel the card # apply for a new #. Call those that you have as monthly withdrawls & give them the new # to keep you out of troubble.
 14 days ago by   greg mill 0 Votes
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

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