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dazzlesmile Complaints - Overbilling

Review all dazzlesmile complaints

dazzlesmile

Posted: 2009-10-27 by   Richard Theobald
Overbilling
Complaint Rating:  100 % with 1 votes
Company information:
DazzleSmilepro
United States

What are you people dense,
I returned this so called free trail version back as instructed within the 30 day limit I also stressed the point not to send anymore product of any kind and I did not wish to be a member, and to cancel my involvement with their company and might I say it took several days to finally get someone on the phone to resolved this thing. Needless to say it seemed to go in one ear and out the other as I am now being charged the full monthly charge of $ 87.62 . I would hope if you have any sense of good business practice you will please return my money,
Thank you,
Confused customer
Comments United States Products & Services
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Comments

Sort by: Date | Rating
 27 days ago by   denise rae 0 Votes
they are far from dense i am afraid its a scam just read all the articles on this site. you need to cancel ur card asap, or they will continue to take ur money as they sell ur account details to other companies they say they can do this as u agreed the t@c when u signed up
good luck
 20 days ago by   Norte 0 Votes
I was Dazzled at how efficient dazzle smile was at ripping me off for 79.95. A couple days after I ordered the "free trial" I was contacted by onr of their representatives who waas trying to sell me an upgrade or something to that effect. at that time I asked for my order to be cancelled. To my surprise my account was charged a couple of weeks later.
Dazzle smile has robbed me out of $80.00 of my hard earned money.
How do these people sleep at night? I hope to God that something is done about them.
If I knew where they lived I would send some of my homeboys over to knock out their whitened teeth.
Fuck You dazzle smile
 14 days ago by   SHEILA CAPSTICK 0 Votes
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

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