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Dazzle White Pro Complaints & Reviews - Scam charges |
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Dazzle White Pro |
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Scam charges
Complaint Rating: 
Company information:
Dazzle White Pro
United States
dazzlewhite.com
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This company is a complete rip-off. They claim that you will get a 'free trial' and that you only have to pay $1.95 for shipping, however, the second I ordered the product, they charged my credit card $59.95! When I called to complain, they told me that I was wrong and that they had not charged my card, all while I was looking at the charge online. When I asked to speak with a manager, I was told that 'they're all pretty busy right now'.
I attempted to cancel my order literally 2 minutes after placing it but was told that I could not because it was already processed for delivery. Right!!
I was told that in order to get a refund of my money that I had to wait until the product was delivered to me, then return the product to them, at MY expense. I still haven't even received the product.
I don't know what to do in order to get my money back. I am not a rich woman, so $59.95 is a lot of money to just throw away, not to mention they will continue to take that amount from my credit card every month!
Please help!! And please, DO NOT order from Dazzle White!!!
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| That exact same thing happened to me. It's a complete scam guys DO NOT DO THIS!!! I even was given a cancellation number, never received the item. Came back from vacation and still didn't receive it. Opened my bank account and sure enough they took the 58.76 out of my account!!! Now I have to call them again to hopefully get my money back (yeah right). Then I"m canceling my credit (bank) card and getting a new one so they can't do this again to me. I don't have the money for this. |
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Dazzle White is one of the offers promoted by this CPA network:
http://mediatrust.com/jtmrewards/jtm-offers.html
Advaliant /Mediatrust
1.877.9TRUST5 (1.877.987.8785)
To talk to us about advertising on Advaliant, call: 978-819-4129
To talk to us about becoming an Advaliant affiliate publisher, call: 647-259-4965
Corporate Headquarters
MediaTrust
404 Park Avenue South 2nd Floor
New York NY 10016
Phone: 1.877.987.8785
Regional Office Locations
Toronto
579 Richmond St W. Suite 100
Toronto ON M5V 1Y6
Canada
Santa Barbara
24 E. Cota Street, Suite 102
Santa Barbara, CA 93101
The company behind Dazzlewhite is Just Think Media:
Canada:
11 Athabascan Avenue
Sherwood Park
AB
CA
T8A 6HT
Phone (780) 416-0211
corporate@justthinkmedia.com
USA:
AcaiBurn
PO Box 10233
Des Moines IA 50381
http://justthinkmedia.com/
LB Net Transactions Ltd.com
LB NET TRANSACTIONS LIMITED
9 BROOM HILL
STANLEY
CO DURHAM
DH9 8AZ
https://www.ukdata.com/numbers/05994267.html
and
Gillmap Limited
9 BROOM HILL
STANLEY
CO DURHAM
DH9 8AZ
https://www.ukdata.com/creditreports/viewCompanyDetails.do?companyId=06383960&only-match=1
http://maps.google.com/maps?q=DH9+8AZ&oe=utf-8&client=firefox-a&ie=UTF8&split=0&ei=OFY-SrjVAo65jAeOqvgf&t=h&z=16&iwloc=A
It seems to be also something to do with pornography?
http://www.bauernfaenger.info/6-Online/6-a-Hintergundmaterial/Mehr-info/porno-connection/betroffene/194-rk-medien_mahnung.htm
This website gives that address as Dazzlewhite "World Headquarters" !
http://www.dazzlewhite.com/contactus.php
But I checked Google Maps and it is just a small house in England!
World Headquarters
Gillmap Limited
9 Broomhill
Stanley, DH9 8AZ
Durham
UK England
http://houseprices.thewestmorlandgazette.co.uk/?submit=view%20details&id={AA58E876-50F6-436A-AB4C-EDB4C3A86B58}
Weird huh?
I found the phone and email for the local police - maybe send them an email or phone them and get them to check out what's going on!!
See: http://www.durham.police.uk/local/north/stanley/
I also found another address in Idaho!
JDW Media LLC d/b/a AcaiBurn, with its principal offices located at 2184 Channing Way #322 Idaho Falls, ID 83404
Listed here: http://www.dazzlewhitenow.com/contactus.php
World Headquarters
JDW Media LLC
2184 Channing Way #322
Idaho Falls, ID 83404
1-866-989-2686
Looks like they changed to the England one a few days ago:
Cache from 16 June:
http://209.85.229.132/search?q=cache:uEtE-W-LrLsJ:www.dazzlewhite.com/affiliate.html+%22JDW+Media+LLC%22&cd=1&hl=en&ct=clnk&client=firefox-a
(Idaho address)
Current page:
http://www.dazzlewhite.com/affiliate.html
(England address)
Idaho Attorney General: http://www2.state.id.us/ag/about/contact.htm
FTC: http://www.ftc.gov/ftc/contact.shtm |
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Cancellation of DazzlewhiteTM Membership. Insider Secrets Access Pass and/or eBook Access Pass.
You may cancel your Membership, Insider Secrets Access Pass and/or eBook Access Pass at any time if you are not completely satisfied. To cancel your Membership, Insider Secrets Access Pass and/or eBook Access Pass you must contact the appropriate customer service line by calling toll-free 866-989-2686 for Dazzlewhite, 866-989-2685 for Insider Secrets and (800)-989-5907 for the eBook package. Please have your e-mail address and other Registration Data available for efficient processing of your cancellation order. Please be advised that unless you are canceling pursuant to the fourteen (14) day Trial Membership or 60 Day Guarantee as set forth hereinabove, and unless we receive the applicable Qualifying Return Products within the applicable time period, we will not refund any amounts previously paid up to the date of cancellation or termination, you shall not receive any pro-rata refund for partial months and you shall remain liable for any and all unpaid charges billed by DazzlewhiteTM. You understand and agree that cancellation of your Membership Insider Secrets Access Pass and/or eBook Access Pass, as well as the return of the Online Products, is your sole right and remedy with respect to any dispute with DazzlewhiteTM. Upon any termination and/or cancellation of your Membership, Insider Secrets Access Pass and/or eBook Access Pass, your license grant, as set forth in Section 7 hereinbelow shall immediately terminate.
Upon placing your first order for Online Products, you will automatically be enrolled in the DazzlewhiteTM all-access program ("All-Access Program"). The All-Access Program enables you to access, via your Services Account, the Insider Secrets Expert Tips Package ("Insider Secrets Package") and the Comprehensive Weight Loss eBook Package ("eBook Package") made available on the Website. Initially, you shall have access to the Insider Secrets Package pursuant to a fourteen (14) day trial period ("Insider Secrets Access Pass"). If you do not cancel your Insider Secrets Access Pass during your fourteen (14) day trial period, then your Active Credit Card will be charged the monthly Insider Access Package fee of Three Dollars and Twenty-Four Cents ($3.24) ("IAP Monthly Fee"). Thereafter, for as long as your Insider Secrets Access Pass remains active, your Active Credit Card will be charged for the IAP Monthly Fee on a monthly basis, for your ongoing Insider Secrets Access Pass.
Further, you shall initially have access to the eBook Package pursuant to a twenty-eight (28) day trial period ("eBook Access Pass"). If you do not cancel your eBook Access Pass during your twenty-eight (28) day trial period, then your Active Credit Card will be charged the monthly Insider Access Package fee of Seven Dollars and Fourteen Cents ($7.14) ("EAP Monthly Fee" and together, with the IAP Fees, the "Access Fees"). Thereafter, for as long as your eBook Access Pass remains active, your Active Credit Card will be charged for the EAP Monthly Fee on a monthly basis, for your ongoing eBook Access Pass.
All Access Fees will appear on your Active Credit Card bill as "Internet Access Fee and Membership." You hereby authorize DazzlewhiteTM (or its partners, affiliates and/or agents) to charge your Active Credit Card all such Access Fees on a monthly basis. You acknowledge and agree that DazzlewhiteTM will not obtain additional authorization from you for each installment of Access Fees charged to your Active Credit Card. |
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This company is a SCAM SCAM SCAM. They have changed their name from IVORY BRITES, MAX WHITENING now they are calling themselves Dazzle White Pro and Hollywood Sexy Smile - next week - who knows.
Please use your common sense and remember - if it's too good to be true it usually is. BUYER BEWARE.
They got me good and told me that I agreed to the Terms and refuse to give you a RMA# or a Refund. I have filed complaints with the BBB, FTC and Consumer Affairs - which by the way runs their ad on the same webpage. |
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| I totally agree it is a scam DON'T fall for it ! I am also not a " Rich" person so 58.76 is a trip to the super market for diapers and wipes for my two boys, and if you are a mom in these economic times you understand what I'm saying. my lawyer said we can take action and I will get more than the 58.76 and what it cost to ship back(also at my expense). Look into doing the same there are alot of lawyers that will take on the task probono just for the attention it will bring or to use on a resume. If I do not recieve my money back after it is shipped back(unopened!) I will do just that and the so called " MOM " that blogged about white teeth under ten dollars if you even exist you should be ASHAMED of yourself ! Also file a complaint w/ your bank and if they try to charge you another month it will be considered fraud and be reported thats what I did through my bank. Dazzelwhite or what ever you will be next week BEWARE !!! |
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Both Dazzle White and Hollywood Sexy Smile are scams. Caveat emptor!
I tried to cancel the trial offers for both Dazzle White and Hollywood Sexy Smile today July 2, 2009. I ordered both products, based on "Mom's" blog on June 22, 2009 and received the products on June 26th, 2009. Before using the products I approached my dentist who suggested I complete some dental work. Due to extensive dental work that I require I thought it best to cancel and return the products, unopened, at this time. I wasn't surprised, to be honest, to be told that my credit card is to be charged the 1st months fee of between 58 and 61 dollars. Supposedly, these charges are to be credited provided the companies receive the returned product by July 22. Somehow, I don't believe them. In order to not incur these charges I would have had to return the products within the 14 days trial period, which considering the transit times and the 4th of July holiday is impossible.
I consider both the practices of Dazzle White and Hollywood Sexy Smile to be deceptive at best, fraud is more likely. I also find "Mom's" promotion of these products to be false and deceptive and can't help but wonder if this is but a shill for these companies. Once again, I have nothing but regrets being entangled in another Internet scam and will henceforth NEVER order anything over the Internet, much less provide my credit card. This is unfortunate, since many reputable companies will no longer get my business due to the actions of these dishonest scoundrels ( this the nicest and publicly decent term for them).
To those who have also fallen victim to these two, contact your credit card companies and lodge the disputes. It'll take a month or more to free yourself from the charges but if your credit card company is like mine they will dispute all further charges and credit my account. By the way, when I called my CC to advise them of the fraudulent activities, they knew before I revealed the companies names who they were. |
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| So as long as I didn't put my card number I'm okay?I put in all my information, but skipped the card number part and closed the window.I'm okay? |
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| Yeah, I did the same. I suppose if they send you junk through the mail then you can just recycle it.. and the e-mails just report as spam. They might not sent me rubbish through the mail because I live in England... hmm, let's hope not. Haha and I loved the fakey 'mother from Sheffield'. If she IS real then she best not live near me! |
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I was scammed as well. I found Dazzle White's information on CNN, wherein other well-known affiliates were shown as being associated with this product. I placed the order for the trial product, which provided a fourteen (14) day trial period. In order to keep track of the fourteen (14) day trial period, I marked Outlook's calendar to remind me to cancel seven (7) days after I place my trial offer order.
I know I canceled prior to the fourteen day trial period. I called them, talked to a girl by the name of Heather, told her to cancel my membership, and asked her for a reference number, in order to confirm the cancellation. She said that it was not necessary. At that point I felt that something was not right.
I received the trial offer package, which did not work well at all.
Today, July 7, 2009, I was looking at my statement, and saw a $58.00 (plus change), charge for Dazzle White! The telephone number 1-866-989-2686, was given for information on this charge. I called the number, and was on hold for over an hour! Nobody answered after waiting for almost an hour and a half.
Since I bookmarked the site, I got on line and IM'd a customer service agent, who, after taking all of my information, told me to call the above number on Wednesday's ONLY !!! Get that one!!! If you look at the site, they say that they are available from Monday through Friday, Mountain Time. I cannot remember the hours of operation, but I think they were close to 'business hours'. At this point, I was livid!
I told the customer service agent that I would be filing with the Attorney General, in my state, who will contact the Idaho Attorney General, in connection with my complaint.
I urge all of you who have been ripped off by these con-artists to file with your State Attorney General's office. In my state I was able to download the complaint form, complete it, and return it by e-mail. If you do not do this these crooks will get away with your money, and other people's hard earned cash, ..all the while, laughing all the way to the bank!!!
Also, you should know that Dazzle White trade and does business as a lot of 'other' LLC's (limited liability companys). Just google JDW Media, and you will see for yourselves that they are selling other products, like Dazzle White, through trial-offers, and then doing basically what they did to us!!! DO NOT LET THEM GET AWAY WITH THIS!!! It is a CRIME!!!
I realize that it may not seem like much to some of you, but I ordered it because I am on disability, and can not afford to have my teeth professionally cleaned. I live on a very small monthly stipend, and worked for thirty-five years in order to get that.
This is not a victimless crime. Each one of you is a victim, and if we do nothing, this kind of white collar crime will continue, unchecked! And, we wonder how somebody like Bernie Madoff got away with ripping off billions of dollars from unsuspecting account holders! It all starts with ignoring small fries rip-off's like this...mentality speaking! They start small, then build up to the big time!
Note that Dazzle White sold your information to other marketing companies, as well. I also found a charge for a weight loss company, out of Florida, for 'web access', in the amount of $3.00 (and change). I never accessed any weight loss company, on line, or off, as I am way too thin, from being ill for ten years!!! I also discovered that the agreement we all 'allegedly' agreed to, includes other types of small changes by these invisible companies, who will, no doubt, charge you for some unknown, unauthorized charge!
BEWARE!!! Check your statements!!! This may be a reoccurring monthly charge!!!
I am very angry, and intend to take this as far as it can go. I we have 500 of us who have been victimized, we may be able to file a Class Action law suit! I realize you are all thinking, .."That will be expensive", but...many attorneys, especially those looking to make a name for themselves in the news, will take a case like this pro bono, in other words, no charge! I am sure we would have no trouble in locating one who would like to have his or her name in the press for sticking up for the little guy!
I urge you to file with your State Attorney General's Office, and do not delay. If you wait, the window to take action, may close quickly, depending on the laws applicable in the state where Dazzle White's headquarters is located. I am still trying to find out that information, ..
I am going to use the above information posted here, as well as other information, in order to track Dazzle White down. I have filed with the Attorney General before, and they have recouped money for me in the past. Please do not ignore this post! Your complaint matters!!!
If you do not file, they will do it again, and take advantage of other unwitting people. As far as CNN goes, I have e-mailed them, and told them not to advertise products which they have not tried themselves. If they had done their due diligence, none of this would have happened to us!
If you have been duped by Dazzle White, or one of it's affiliates, please contact your State Attorney General, and please post here to show support. We can get justice, and will! Do not be left out by not filing, which is what will happen if you fail to file your complaint!
Think about it this way, it's like somebody opened your wallet, and removed your cash, all the while, smiling to your face! They are scum and do not deserve any pity, or consideration! PLEASE FILE!!! k8 :) |
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State Attorney General - Online forms available for every state. File a complaint!
Also, file with the FTC at www.ftc.gov. You will receive a complaint number. Follow-up can be done by calling 1-877-FTC-HELP. Check their site. They will go after these crooks too! Do it or lose your rights. I am not promising you will receive reimbursement, but you never know :) k8 |
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| Has anyone not learned anything in this world of credit card usage and online purchases???? What you have to do is buy a card with no more than $25 in it. Use it to pay for this stuff and get the product and you can't be billed anything further. I used a card with only $6.25 in it. My card was billed the $1.99 and I received a confirmation email saying that the product was on its way. |
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| I was taken in by this scam also...I didn't even confirm the transaction and got a pop up stating that the transaction was processed... I was going to cancel the order but they processed it before I had the chance to... I called my credit card company and reported my card as stolen... The credit card company canceled my card immediately and is sending me a new card with a different number...This just happened, so I hope no charges from them have already been processed...If so, it'll be a one time charge, because they won't be able to charge my card again... If a package does show up, and my card was not charged, then I'll just take it back to the post office, unopened, and tell them to return to sender as addressee is unknown at this address... If my card is charged, then I intend to keep the package... Hope this helps any of you... If you can't get your membership canceled, then cancel your credit card and get a new one... |
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I have also been sucked in to this scam, I am absolutely gutted but have spoken to my bank explaining everything. The company should not be allowed to take the money and I'm sure that sooner or later someone will sue this company and win.
I thought that it was $1.95, but then found out like everyone else who's been affected that they want $58.76, good luck, I'm not rich either and don't have this kind of money in my account f***ers!
I'm from the UK and I should know better and now I'm kicking myself. If anyone is reading this, please, please do not fall for it like I did, try mixing baking soda and hydrogen peroxide with a bit of toothpaste instead to make your teeth whiter. It's not only free, but it works unlike this stupid product which breaks the bank!! Why on earth did I just not do that in the first place...duh! |
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Add one more victim to the list. I filed with the BBB online. Took me 10 minutes. I urge you to do so. It's the only way to stop these unethical practices.
And by unethical I mean their SATISFACTION GUARANTEE conflicts with their TERMS AND CONDITIONS. They do this purposefully knowing most people won't click on terms and conditions if they already see SATISFACTION GUARANTEE in large bold print with easy conditions already written in. |
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| I am so glad I came across this site - I was about to complete the billing info and didn't feel so good about what I was doing. I've heard about these things before, they make it look wayy too good to be true! I think I'll try the true at-home teeth whitening experience - baking soda! |
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| THIS SUCKS, THESE PEOPLE SUCK, I TALKED TO SIBONIY AND HER MANAGER ART WAS BUSY, THEY WILL NOT REFUND THE 58 DOLLARS!! I NEVER GOT THE 3 MONTH SUPPLY THEY CLAIM TO HAVE CHARGED ME FOR, WTF IS WRONG WITH THESE PEOPLE!!! IT'S BS!!! |
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| I was duped as well. Some how their advertising appears to obtain and insert your information into their ads. The one we saw was the "mom" from our hometown, Cookeville. I got my bank statement today. Called the bank who dialed the Dazzle White number for me. Oops the bank told me to cancel and get a cancelation date, I forgot to do that. They gave me a company address as: Army Post Road Distribution, 3600 Army Post Road, Des Moines, Iowa, 50321. That was after I demanded the owners name. Which she said she couldn't give me. I will do the BBB and the attorney general. I hope we all get our money back and some justice! |
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| This is my third post today -- I'm now on hold with the eBook number (1 800 989 5907). I got onto Dazzlewhite through a Canadian website that provides listings of free samples and coupons for a variety of products. I filled out the offer form (without reading the fine print, of course), and gave my CC # to pay for shipping (supposed to be $4.95 but turned out to be $18 CA). So far my CC has been charged around $100 CA for various products I didn't order and haven't received. I will be sending the CC provider the cancellation #s as I get them. |
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My final post on cancelling these contracts: the international headquarters is in Alberta, Canada:
World Headquarters
1021018 Alberta Ltd
11 Athabascan Avenue
Suite 240 Sherwood Park,
Alberta T8A 6H2
Canada
I've a mind to write them an unhappy message... |
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Yep, that's them, 1021018 Alberta Ltd d/b/a Just Think Media is the company.
11 Athabascan Avenue, Suite 240, Sherwood Park, Alberta, Canada T8A 6H2
Telephone: (780) 416-0211
Email: corporate@justthinkmedia.com
Run by a 21 year old kid, goes by the name of Jesse Willms:
http://www.facebook.com/people/Jesse-Willms/801352121
He has been sued by Microsoft and Symantec for $1 million for software piracy and also ran a govt grants scam:
"earncashfromgrants is the Internet property of — what else? — a Canadian company called 1021018 Alberta Ltd., an outfit that has already been sued by Microsoft and Symantec for software piracy."
From: http://www.consumeraffairs.com/news04/2009/03/grant_scam_ads.html"
"DID YOU KNOW...Jesse Willms, owner of several tea/weight loss/diet websites (one being easyweightloss.com) has settled multiple lawsuits for Millions of dollars, for stealing others products? "
See: http://www.wulongforlife.com/jesse-willms.html
Jesse Willms buddy called Nolan Paquette is also part of Justthink (Just Think Media)
http://www.linkedin.com/pub/nolan-paquette/9/148/258
At this web page you can see he was looking for a cheap supplier of teeth whitening products in China:
http://www.tradekey.com/buyoffer_view/id/313542.htm
As Just Think Media are in Canada, folk can report them to RECOL (Reporting Economic Crime Online )
Go to: http://www.recol.ca and click on 'File a Complaint".
and also to the FTC: http://www.ftc.gov (they have an online complaint form)
and to the Attorney General of your state as suggested above.
List of Just Think Media Products: (all scams)
AcaiBurn
Max AcaiBurn
Pro AcaiBurn
Ultra AcaiBurn
Extreme AcaiBurn
AcaiBurn Plus
PureCleanse Pro
PureCleanse Ultra
PureCleanse Max
PureLift Cream
DazzleWhite Pro (Dazzle White)
Credit Report America
Make Google Cash (makecashfastwithgoogle.com)
Earn Cash from Grants
WuYi Source Tea
EasyWeightLossTea
From: http://mediatrust.com/jtmrewards/jtm-offers.html
They also use this UK address:
Gillmap Limited 9 Broomhill Stanley, DH9 8AZ Durham United Kingdom
As well as one in Idaho falls, but the BBB says that is just a UPS box.
The real 'world headquarters' is: 11 Athabascan Avenue, Sherwood Park, AB, Canada T8A 6H2
(780) 416-0211
Go to: http://www.recol.ca and click on 'File a Complaint" |
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22nd of Jun, 2009 by 
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