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Dazzle White Complaints - Pass your information on to other companies

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Dazzle White
Posted: 2009-11-04 by   Last But Not Least
Pass your information on to other companies
Complaint Rating: 0 % with 0 votes
Company information:
Texas
United States

I did agree to the shipping charges for a free trial of Dazzle White. This has turned into a nightmare of charges to my bank account. They gave my information to other companies. I am having to track down and cancel many 'services' for small amounts (i.e.: 3.24 and 7.14) plus the large payments to Dazzle White for not canceling in a "timely" manner. Don't be sucked into this scheme.
Comments United States Cosmetics
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Comments

 Sort by: Date | Rating
 15 days ago by   Joanne Mazza 0 Votes
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

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